Topic Modelling for Ski Resorts: An Analysis of Experience Attributes and Seasonality
Abstract
:1. Introduction
2. Literature Review
2.1. Ski Tourism Research
2.2. Tourist Behaviour and Seasonality
3. Materials and Methods
3.1. Data Collection
3.2. Topic Modelling
3.3. IPA and RIPA
4. Results
4.1. Attributes in Ski Resort Experience
4.2. Results of IPA and RIPA
5. Discussion
6. Conclusions
7. Limitation and Future Direction
Author Contributions
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Conflicts of Interest
References
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Attributes | Top Word | References |
---|---|---|
weather-based activity | trail, summer, winter, hike, mountain, bike, hiking, beautiful, activity, mile, enjoy, biking, lionshead, lake, month | [4,96] |
resort amenity | resort, excellent, service, food, good, quality, grooming, facility, lodge, fantastic, groom, amenity, outstanding, top_notch, snowboarder | [53,54,97] |
transportation | stay, free, hotel, parking, bus, room, minute, night, car, service, location, convenient, condo, shuttle, drive | [10,34] |
ski lesson | school, kid, instructor, lesson, group, learn, family, child, class, son, level, adult, daughter, friend, young | [13] |
lift line service | lift, line, long, wait, short, crowd, minute, weekend, fast, crowded, chair, move, slow, base, quick | [6,11,12,13,34,53,54,97] |
pistes grooming | back, bowl, run, powder, tree, terrain, groom, big, favorite, head, side, park, steep, groomer, blue_sky_basin | [53,54] |
value for money | lift, ticket, price, day, pass, expensive, buy, pay, cost, discount, money, purchase, cheap, save, deal | [15,16,53,54,97,98] |
weather | snow, weather, condition, day, powder, week, rain, warm, cold, spring, low, march, sunny, light, cover | [7,20,35,40,48] |
slope variety | run, blue, green, easy, black, long, steep, red, beginner, intermediate, skier, wide, groom, challenge, challenging | [6,11,12,13,53,97] |
tour service | bear, tour, guide, trip, hour, spot, close, stop, fantastic, pm, time, drive, watch, back, recommend | [53] |
information service | make, feel, people, find, time, thing, hard, work, review, expect, part, hear, fine, end, person | [53,97] |
scenery | view, beautiful, enjoy, visit, top, worth, walk, scenery, spectacular, gorgeous, wonderful, stunning, cable_car, breathtaking, picture | [60,99] |
staff | staff, friendly, helpful, resort, super, maintain, family, pcmr, wonderful, extremely, lift, clean, operator, job, employee | [12,13,53] |
rental equipment | rental, make, boot, check, people, equipment, hill, gear, board, work, foot, rent, give, tip, guy | [53,97] |
F&B | food, lunch, eat, lodge, drink, restaurant, meal, bring, sit, coffee, dining, option, serve, delicious, dinner | [12,53,54,97] |
Attribute | Sentences | Reviews | Performance (Std) | Importance |
---|---|---|---|---|
transportation | 5943 | 4333 | 3.779 (1.013) | 0.273 |
ski lesson | 3263 | 2678 | 3.853 (0.963) | 0.204 |
value for money | 12,966 | 7404 | 3.817 (0.943) | 0.241 |
pistes grooming | 5379 | 4107 | 3.810 (1.011) | 0.259 |
F&B | 1909 | 1644 | 3.687 (1.070) | 0.301 |
slope variety | 8661 | 5919 | 3.893 (0.963) | 0.248 |
resort amenity | 5977 | 4392 | 3.835 (0.982) | 0.239 |
rental equipment | 3098 | 2602 | 3.798 (1.057) | 0.244 |
weather-based activity | 8051 | 5446 | 3.921 (0.957) | 0.248 |
weather | 3767 | 2902 | 3.593 (0.991) | 0.231 |
information service | 1539 | 1346 | 3.630 (1.018) | 0.264 |
scenery | 1927 | 1688 | 3.852 (0.991) | 0.237 |
staff | 3072 | 2621 | 4.043 (1.017) | 0.264 |
lift line service | 9235 | 6184 | 4.139 (0.908) | 0.235 |
tour service | 3385 | 2750 | 3.765 (1.024) | 0.230 |
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Shang, Z.; Luo, J.M.; Kong, A. Topic Modelling for Ski Resorts: An Analysis of Experience Attributes and Seasonality. Sustainability 2022, 14, 3533. https://doi.org/10.3390/su14063533
Shang Z, Luo JM, Kong A. Topic Modelling for Ski Resorts: An Analysis of Experience Attributes and Seasonality. Sustainability. 2022; 14(6):3533. https://doi.org/10.3390/su14063533
Chicago/Turabian StyleShang, Ziye, Jian Ming Luo, and Anthony Kong. 2022. "Topic Modelling for Ski Resorts: An Analysis of Experience Attributes and Seasonality" Sustainability 14, no. 6: 3533. https://doi.org/10.3390/su14063533