1. Introduction
Plant-based beverages are defined as beverages created by breaking down plant material extracted in water and homogenizing this liquid, which resembles bovine milk in appearance [
1,
2]. These products are categorized into the following six different classes: cereal-based, legume-based, nut-based, oilseed-based, pseudo-cereal-based, and alternatives obtained from foods, including potatoes and moringa [
3,
4]. The products formed by this process are generally defined as drinks, beverages, or dairy alternatives instead of milk [
5].
Over time, cow’s milk has been a significant part of human nutrition [
6,
7]. However, recently, with increasing urbanization and globalization, new and healthy food alternatives have been discussed to meet the changing needs and consumer demands. Thus, plant-based beverages have taken their place in the beverage industry [
2]. The global dairy alternatives market is valued at USD 29.18 billion in 2023 and is expected to grow at a compound annual growth rate of 12.6% from 2023 to 2030 [
8]. In Türkiye, 18% of consumers do not consume animal-based milk, whereas 45% consume plant-based beverages and foods [
9]. In a study conducted in Türkiye with 796 female and 99 male participants, 36.4% of females and 72.7% of males did not consume plant-based dairy alternatives at all. Believing that plant-based dairy alternatives are beneficial to health increases the likelihood of consuming these products regularly [
10]. Similarly, in the literature, health problems including lactose intolerance and cow’s milk allergy are effective in the trend toward plant-based dairy alternatives [
11,
12]. Along with health goals, the transition to a plant-based diet is also perceived as an important goal for the sustainability of the global food supply [
13,
14,
15]. As animal products have higher water and ecological footprints, these products are one of the essential greenhouse gas producers [
16]. Besides the sustainability impact, plant-based beverages are preferred as more affordable options in regions where mammalian milk is insufficient and expensive [
12]. Conversely, the popularization of vegan nutrition as a healthier diet, increased awareness of ethics and rights, and especially the increase in animal rights advocates have supported the increase in the trend toward plant-based beverages [
17].
Nutritional values, as well as taste, texture, or other delicate characteristics of plant-based beverages compared with animal milks, are essential to the trend of these products. Nutritional values can significantly vary depending on the raw material, production, added vitamins, and other ingredients such as flavoring or fats/oils [
12]. Although these products are characterized by insufficient protein content and low mineral and vitamin bioavailability, the content of phenolic compounds, unsaturated fatty acids, antioxidant activity, and bioactive compounds such as phytosterols and isoflavones make them a good choice [
18].
Determining the factors influencing the purchase of plant-based dairy alternatives is significant as these factors can direct the industry and market of these products. Therefore, this study aimed to examine the effects of sociodemographic factors, including age, gender, income level, marital status, and household size, on actual buying behavior for plant-based beverages. Moreover, this study aimed to evaluate the effects of knowledge of plant-based beverages, subjective norms, perceived price, environmental protection, animal welfare, availability, and trust on attitudes toward organic foods.
1.1. Literature Review and Hypotheses
Previous studies in the literature have presented data on the increasing demand for plant-based dairy products and the reasons for this demand [
6,
19,
20,
21,
22]. The frequently reported reasons for this demand include sustainability [
13,
15], popularization of the vegan diet [
17], increased ethics and rights awareness [
17], inadequate availability of mammalian milk [
12], and the health effects of plant-based beverages [
11,
12].
In this study, considering the motivational factors examined by Haas et al. [
6] for plant-based beverage consumption and the variables identified by Gundala and Singh [
23] and Singh and Verma [
24] for organic food consumption, we determined the following hypotheses.
1.1.1. Health Consciousness
Health consciousness refers to the tendency of individuals to take health-related actions and reflect these in their own behavior [
25]. The fact that plant-based beverages have lower saturated fat content than mammalian milk and contain functionally active components supports them as a health option [
2,
26,
27]. Additionally, these alternatives have become more essential owing to health concerns, including lactose intolerance and cow’s milk allergy [
27]. In this regard, previous studies have reported that health consequences are effective in selecting these products. That is, individuals may be more likely to buy these products if they have a cow’s milk allergy or lactose intolerance, or if they think plant-based drinks are good for their health [
10,
18,
28]. Therefore, we hypothesized the following:
H1: Consumers’ health consciousness affects their attitudes toward buying plant-based beverages.
1.1.2. Knowledge
Consumers’ knowledge is a significant issue in explaining their buying behavior [
29]. Knowledge is classified into the following two categories: objective and subjective knowledge [
30]. Objective information refers to consumers’ accurate knowledge about a product, whereas subjective information refers to their perceptions of that product and its qualities. In other words, subjective knowledge is personal sensations about a product, and objective knowledge is the actual information about that product [
31]. Consumers’ knowledge about a product can affect their purchasing attitudes [
32]. A study conducted in the United Kingdom with 101 participants reported a lack of knowledge among consumers regarding plant-based beverages, with 42 male participants responding “No idea what nutrients in them are” [
33]. Based on these findings, we hypothesized the following:
H2: Consumers’ knowledge about plant-based beverages affects their attitude toward buying plant-based beverages.
1.1.3. Subjective Norm
Ajzen defined the concept of subjective norm as “perceived social pressure to perform or not to perform the behavior” [
34]. In other words, this concept refers to the opinions of individuals who have an impact on an individual’s performance of a behavior and who have influence on his/her decision-making [
35]. Previous studies have discussed the effects of subjective norms on consumers’ food and beverage choices [
36,
37]. A study examining the factors affecting organic food purchase reported that subjective norms affected the purchase intention through attitude formation [
37]. However, other studies reported that subjective norms do not significantly affect the purchase intention of plant-based alternatives [
38,
39]. Considering these findings, we hypothesized the following:
H3: Subjective norms affect consumers’ attitudes toward buying plant-based beverages.
1.1.4. Perceived Price
Price is an essential factor that can influence attitude and purchase intention. Plant-based beverages have generally higher prices than animal-based products [
6]. Regarding this issue, Pritulska et al. [
40], in their study examining consumer preferences for plant-based beverages with 436 participants, reported that the prices of these products were high and that sales would increase if the prices decreased. Accordingly, we hypothesized the following:
H4: Perceived price affects consumers’ attitudes toward buying plant-based beverages.
1.1.5. Trust
Consumer trust refers to the confidence or belief that individuals have in products. The literature has proposed different classifications for consumer trust. This classification is based on different analytical levels (inter-personal or inter-organizational), the prevalence of single dimensions of trust across various levels (cognitive, emotional, or behavioral), and various levels of consistency [
41]. Consumer trust can influence individuals’ buying behavior towards a product and is a prerequisite for market creation [
42]. A previous study suggested that bias toward plant-based alternatives can affect the likelihood of purchasing these products [
43]. In this direction, we hypothesized the following:
H5: Trust affects consumers’ attitudes toward buying plant-based beverages.
1.1.6. Environmental Protection
Food production processes are one of the most significant factors leading to global environmental changes. Replacing animal-based foods with plant-based foods can minimize negative changes [
14,
44]. This situation may also affect consumers’ attitudes toward plant-based dairy products. Previous studies reported that consumers consider plant-based alternatives to be more sustainable than dairy products and may turn to plant-based alternatives owing to environmental concerns [
15,
33]. Considering the literature, we hypothesized the following:
H6: Consumers’ thoughts about protecting the environment affect their attitudes toward buying plant-based beverages.
1.1.7. Animal Welfare
Animal welfare claims are becoming increasingly essential in milk and dairy product consumption [
45]. Animal welfare-related certifications can be effective in reducing these concerns [
46]. Consumers’ ability to obtain information about animal breeding conditions has a positive effect [
46,
47]. Regarding this issue, Boaitey and Minegishi [
48] reported that participants who were concerned about animal welfare and the environment purchased plant-based beverages more frequently. Jiang et al. [
49] suggested that animal welfare can be an essential external factor in consumers’ hedonic and emotional responses to milk. Accordingly, we proposed the following hypothesis:
H7: Consumers’ thoughts about animal welfare affect their attitudes toward buying plant-based beverages.
1.1.8. Availability
Plant-based beverages are an increasing trend and can serve as an inexpensive alternative in regions with inadequate access to cow’s milk [
2]. However, the purchasing decision is negatively affected by the insufficient availability of these products [
50]. Therefore, we proposed the following hypothesis:
H8: Availability affects consumers’ attitudes toward buying plant-based beverages.
1.1.9. Purchase Intention and Actual Buying Behavior
Bagozzi and Burnkrant defined purchase intention as “consumers’ subjective tendencies to purchase a product”. Consumer attitude is defined as the tendency to respond to a product’s cognitive, sensory, and behavioral stimuli [
51]. Therefore, the food industry and market must consider the intent and attitude dimension for predicting the sales of products [
52]. The literature has reported that several factors can affect purchase intention. These factors include individuals’ knowledge of the alternatives, their positive opinions, nutritional ingredients, health benefits, and sustainability [
17,
53,
54,
55]. Additionally, consumers’ intentions can predict their buying behavior and provide insight into actual buying behavior. However, purchase intention may not always turn into actual buying behavior [
56]. Accordingly, studies on organic foods emphasized that consumers’ attitudes affect their purchase intentions and the effect of intention on actual buying behavior [
23,
24]. This is also imperative for plant-based beverages. Therefore, we hypothesized the following:
H9: Consumers’ attitudes toward plant-based beverages affect their purchase intentions.
H10: Consumers’ purchase intentions regarding plant-based beverages affect their actual buying behavior.
H11: Consumers’ attitudes affect actual buying behavior through the mediator effect of purchase intention.
1.1.10. Sociodemographic Factors
In addition to consumers’ attitudes, sociodemographic factors are also significant indicators affecting buying behavior. One factor that drives plant-based beverage consumption is age. In their study examining consumers’ motivations for buying dairy products and plant-based beverages, Boaitey and Minegishi reported that the younger generation is more likely to consume plant-based beverages [
48]. Conversely, Palacios et al. stated that age did not have a significant effect on the general liking for soy beverages [
57]. Besides age, studies in the literature highlighted that consumers of plant-based alternatives are generally females [
58,
59]. These findings highlighted the significance of gender. Considering the high prices of plant-based beverages, consumers’ income levels have also become a significant factor affecting their buying behavior. Consistent with this, Slade reported that individuals who buy plant-based dairy products generally have a high income [
60]. Moreover, the education level of consumers has been focused on in the literature, and increasing the education level can positively affect consumers’ tendencies toward these alternatives [
60,
61].
Health concerns of consumers may also be effective in turning to plant-based beverages. Particular emphasis is placed on the impact of individuals’ diagnoses, including lactose intolerance and cow’s milk allergy, on this trend [
2,
3]. Furthermore, plant-based alternatives can be preferred to avoid hypercholesterolemia as they have lower saturated fat and cholesterol contents [
28].
A study with 896 participants conducted to evaluate the factors affecting the purchase of plant-based beverages in Türkiye stated that sociodemographic factors including age, monthly income, and education level affected the purchasing decision. However, consumers’ preferences for plant-based beverages were not affected by the presence of lactose intolerance [
10]. Accordingly, we hypothesized the following:
H12a: There is a significant difference in the actual buying behavior of consumers for plant-based beverages according to the gender variable.
H12b: There is a significant difference in the actual buying behavior of consumers for plant-based beverages according to the age variable.
H12c: There is a significant difference in the actual buying behavior of consumers for plant-based beverages according to the education variable.
H12d: There is a significant difference in the actual buying behavior of consumers for plant-based beverages according to the occupation variable.
H12e: There is a significant difference in the actual buying behavior of consumers for plant-based beverages according to the marital status variable.
H12f: There is a significant difference in the actual buying behavior of consumers for plant-based beverages according to the income variable.
H12g: There is a significant difference in the actual buying behavior of consumers for plant-based beverages according to the presence of the lactose intolerance variable.
H12h: There is a significant difference in consumers’ actual buying behavior of plant-based beverages depending on whether they experience bloating when drinking cow’s or sheep’s milk.
H12i: There is a significant difference in consumers’ actual buying behavior of plant-based beverages depending on whether they have been diagnosed with a chronic disease in the last year.
H12j: There is a significant difference in the actual buying behavior of consumers for plant-based beverages according to the household size variable.
3. Results and Discussion
Descriptive statistics of the demographic, health, and plant-based beverage consumption findings of the participants are presented in
Table 1. A total of 935 participants were included, of whom 69.9% (n = 654) and 30.1% (n = 281) were females and males, respectively. The mean age of the participants was 33.84 ± 11.82 years, 57.8% had a bachelor’s degree, 32.8% were students, 62.1% were single, 25% had an income level of TRY 20,001–30,000, and the mean number of individuals living in the household was 3.06 ± 1.28.
Of the participants, 56.7% did not have lactose intolerance, 46.3% did not experience bloating when drinking cow’s or sheep’s milk, and 18.7% had a new chronic disease diagnosed by a doctor in the last year. Furthermore, 97.1% of the participants defined their dietary pattern as omnivore.
Of the participants, 60.9% purchased plant-based beverages. The percentages of female and male participants purchasing plant-based beverages were 48.8% and 92.4%, respectively. Among the participants who purchased plant-based alternatives, 92.8%, 41.1%, 39.2%, 38.1%, 16.2%, 3.7%, and 2.6% preferred almond-, coconut-, oat-, soy-, hazelnut-, walnut-, and rice-based beverages, respectively (
Table 1).
Analysis of the study consumers’ purchasing preferences revealed that 84.6%, 73.4%, and 67.8% of the participants preferred to purchase previously tasted plant-based beverages, plant-based beverages with promotions, and plant-based beverages without added sugar, respectively. Additionally, pasteurized, high-protein, low-fat, low-priced, low-calorie, calcium-enriched, and flavored products were preferred at lower rates (
Table 2).
When the factors influencing the participants’ decision to purchase plant-based beverages were investigated, taste showed an effect at a rate of 100%, followed by health benefits (96.1%), from which plant it was made (95.3%), nutritional value (94.7%), and freshness (94.4%). Furthermore, price, brand, and whether there was a promotion or not affected the decision to purchase plant-based beverages (
Table 2). Studies in the literature have also shown that several factors including nutrient content, diet, socioeconomic status, health effects, environmental protection, and sustainability influenced the preference and purchasing behavior for plant-based beverages [
10,
17,
57,
58,
66].
Plant-based beverages have gained a lot of attention in recent years due to their tendency to be natural and environmentally friendly, with a similar taste to animal-based foods. The majority of modern consumers prefer to consume highly sustainable and environmentally friendly products. For instance, one study concluded that consumers of plant-based beverages are driven by a desire to reduce their intake of animal products, concerns about animal welfare, and a perception of a lower environmental impact compared to dairy milk [
17]. At the same time, growing health consciousness and potential health benefits play an important role in shaping consumer attitudes towards plant-based beverages. One study reported that vegetarian, health-conscious consumers and consumers with high nutritional knowledge tend to purchase plant-based alternatives [
39]. In a survey study on consumer acceptability of plant-based beverages and dairy products, many consumers’ reasons for choosing plant-based beverages were based on their intention to minimize their carbon footprint/GHG emissions, indicating sustainability [
67]. Plant-based beverages have higher production costs and therefore higher prices than cow’s milk. As a result, plant-based beverages have a significant negative impact on consumer purchasing behavior due to their high prices [
40].
Examining the analysis results (
Table 3) showed that the standardized factor loadings of the items ranged from 0.567 to 0.967, CR and Cronbach’s alpha values were higher than 0.7, AVE values were >0.5, and all 11 constructs had convergent validity. Therefore, these results show that the scale used in this study has convergent validity and its construct validity is confirmed.
Investigating the discriminant validity of the study variables showed that the AVE values were lower than the corresponding CR values, and all ASV values were lower than the MSV values. Based on the findings, it was determined that discriminant validity was achieved (
Supplementary Table S1).
As the scores of animal welfare and environmental protection among the study factors increased, attitude scores increased by 6.7% and 8.6%, respectively. A significant positive moderate correlation (
p < 0.001) was noted between attitude scores and actual buying behavior scores. Examining the results revealed that as the attitude scores increased, a 53.7% increase in actual buying behavior scores was noted (
Supplementary Table S2).
Analyzing the effects of the study variables on the attitude variable showed that the environmental protection variable had a significant direct effect on the attitude variable (
p < 0.01). Analysis of the effect results showed that environmental protection scores had an effect of 9.5% on attitude scores (
Table 4;
Figure 1). Our results are similar to those of previous studies showing that consumers’ environmental protection awareness and sustainable food system motives influence their attitude toward purchasing plant-based beverages [
15,
33]. Thus, the literature and our results confirm H6.
A review of the literature shows that animal welfare is one of the main reasons why consumers avoid dairy and switch to plant-based beverages. The identified effects of subjective norms also suggest that negative animal welfare events can have both direct and indirect effects on dairy consumption [
46]. At the same time, price perception and availability of plant-based beverages also influence buying behavior [
50,
66].
In a study, health awareness positively affects perceived knowledge and attitude. Moreover, perceived knowledge positively influences consumers’ attitude towards foods, which means that consumers’ health awareness and attitude towards foods are developed based on their perceived knowledge [
31]. Previous studies have shown that consumers are reluctant to accept foods when they do not have enough information about nutrition information and the health benefits of foods, or when they find it difficult to understand [
68]. In this context, some studies show that increasing consumers’ nutrition knowledge can change their dietary behavior. Thus, both health effects can be benefited from and a wider acceptance of foods can be ensured [
69].
Compared to the literature, our results showed that the above-mentioned factors of health consciousness, knowledge, subjective norm, perceived price, trust, animal welfare, and availability did not have a significant effect on the attitude to purchase plant-based beverages in the sample in our study.
Our results showed that the attitude variable, which was mediated by the purchase intention variable, had no statistically significant effect (
p > 0.05) on the actual buying behavior variable (
Table 5;
Figure 1). A study directly examining the relationship between plant-based beverages and attitude, purchase intention, and actual buying behavior was not noted in the literature. However, we examined results from similar studies on plant-based foods. A previous study concluded that consumers who have a positive attitude toward plant-based meat alternatives are more willing to purchase them, which positively affects their buying behavior [
70]. Other studies on plant-based foods in the literature supported that a significant relationship exists between attitude and purchase intention [
39,
71]. Price and accessibility also influence consumers’ attitudes and buying behavior. Consumers generally prefer to buy affordable and accessible foods [
72]. Since the production cost of plant-based beverages is higher, the price of plant-based milk substitutes is higher than cow’s milk. This may have a negative impact on buying behavior [
57]. In our study, it is seen that a high price does not affect the buying behavior of consumers. In this case, although the literature confirms H9, H10, and H11, our results are inconsistent with the literature and these hypotheses.
Examining the effects of demographic variables of consumers on actual buying behavior scores revealed that age, education level, occupation, marital status, chronic disease status, and household size variables did not have a significant effect on actual buying behavior scores (p > 0.05).
There are contradictory results in the literature regarding the effect of the age factor on actual buying behavior. Although some studies have reported that age is effective and that the younger population prefers plant-based beverages more, some studies have observed that it has no significant effect on actual buying behavior [
73], which is consistent with our findings.
A previous study concluded that individuals working in animal farms are more likely to consume dairy products, whereas individuals with university education are more likely to consume plant-based beverages. From this study, it can be concluded that education level and occupation have an indirect effect on the intention to purchase plant-based beverages [
74]. However, our present study showed that education level and occupation did not have a significant effect on the actual buying behavior of plant-based beverages.
In the literature, a direct study on the effect of marital status, the presence of chronic disease in the last year, and household size on the buying behavior of plant-based beverages was not observed. However, studies showing that household size [
48,
75] and the presence of chronic disease [
28] affect the food choice and consumption of plant-based beverages were noted. Our results suggest that these variables had no effect.
Conversely, our results showed that gender, monthly income level, lactose intolerance status, and bloating when drinking cow’s or sheep’s milk had a statistically significant effect on actual buying behavior scores (
p < 0.05;
p < 0.001). The actual buying behavior of males was 1.592-fold higher than that of females. Our results confirm the conclusion that gender affects the actual buying behavior, as in the results of the studies in the literature. However, in the literature, the actual buying behavior of females is higher, which is different from our results [
58,
59]. When it is assumed that all these sociodemographic factors that increase actual buying behavior are collected in the same individual, it is thought that buying behavior may increase with multiple effects.
Our results showed that the actual buying behavior of individuals with a monthly income level of TRY 20,001–40,000 was 0.754-fold higher than that of individuals with a monthly income level of TRY 40,001 and above. Thus, according to our results, individuals with a lower economic income show higher plant-based beverage buying behaviors, contradicting studies in the literature that conclude that individuals with a higher income buy more plant-based beverages [
60].
Individuals who were not lactose intolerant had a 0.967-fold lower actual buying behavior than those with lactose intolerance. Similarly, individuals who did not experience bloating after drinking cow’s or sheep’s milk had a 2.424-fold lower actual buying behavior than those who experienced bloating. Investigating the literature revealed that plant-based beverages will be an alternative in nutrition in health conditions, such as lactose intolerance and cow’s milk protein allergy [
76,
77]. Conversely, studies showing that lactose intolerance is ineffective in the preference for plant-based beverages are noted [
10]. Our results are also consistent with the literature. Our results showed that some, but not all, demographic factors influence the buying behavior for plant-based alternatives, confirming H12a, H12f, H12g, and H12h (
Table 6;
Figure 2).
Individuals’ purchase intentions and actual buying behavior for changing attitudes are depicted in
Figure 3. Individuals with high purchase intentions had high actual buying behavior for their changing attitudes, whereas individuals with low purchase intentions had lower actual buying behavior for their changing attitudes. Individuals’ attitudes toward a product can be a significant determinant of their purchase intentions [
51], and purchase intentions can result in actual buying behavior [
78]. Related to this issue, a study conducted with 770 consumers in the United States confirmed that attitude positively impacts consumers’ purchase intention and actual buying behavior. Moreover, attitude and purchase intention mediate the relationship between influencing factors and actual buying behavior [
23]. A previous study on organic food consumption in Türkiye emphasized that participants with high purchase intentions had higher actual buying behavior for changing attitudes, whereas those with low purchase intentions had lower actual buying behavior [
78]. The literature and our findings suggest that the effect of purchase intention on actual buying behavior can vary for changing attitudes.