**5. Conclusions**

Effective leveraging of pharmacy technician roles is important to the success of Med Sync programs. This study highlights technicians' ability to support Med Sync programs in community pharmacies. The roles of pharmacy technicians and other workforce personnel must continually expand in an attempt to meet the needs of an ever-changing healthcare landscape. Continuous advancements in the responsibilities of pharmacy technicians will undoubtedly advance community pharmacy practice.

**Author Contributions:** Conceptualization, T.D.H., L.M.M., S.C., and S.P.F.; methodology, T.D.H., L.M.M., and S.C.; formal analysis, T.D.H., L.M.M., S.C., and S.P.F.; investigation, T.D.H., L.M.M., S.C., and S.P.F.; data curation, T.D.H. and S.C.; writing—original draft preparation, T.D.H., L.M.M., and S.C.; writing—review and editing, T.D.H., L.M.M., S.C., and S.P.F.; supervision, T.D.H. and S.P.F.; project administration, T.D.H. All authors have read and agreed to the published version of the manuscript.

**Funding:** This research received no external funding.

**Acknowledgments:** The authors thank Patrick Brown for his insight and critical review as a member check. The authors thank Mutual Drug Company pharmacies for their commitment to providing enhanced patient services.

**Conflicts of Interest:** The authors declare no conflict of interest.
