*Study Limitations*

The current study focused solely on community pharmacies in North Carolina that had 50% or more of their prescriptions enrolled in a Med Sync program. More knowledge could be gained by broadening the participant sample to include community pharmacies in other states. Despite the small sample, the current study does include both urban and rural community pharmacies and a range of prescription volume per week indicating technicians can support Med Sync utilization in a variety of contexts. Furthermore, expanding this research to determine how technicians' roles a ffect patients' outcomes may be beneficial and is warranted.
