3.3.2. Accountability and Resultant Shifts toward Action

In addition to encouraging or "pushing" TA recipients toward actionable next steps, UIC TA providers and TA recipients agreed that UIC TA also helped hold individuals and groups accountable to those next steps. Several UIC TA providers described the utility in scheduling follow-up conversations, typically by phone, in between HWC sessions as means to check in with TA recipients about agreed upon next steps. One UIC TA provider highlighted this accountability role as particularly impactful for a TA recipient they were working with:

*"I think having someone to hold him accountable and I feel like the same as the case with the other team too, being held accountable for something made a big di*ff*erence."—UIC TA provider.*
