4.1.1. Trust

This scale was adapted from Morgan and Hunt (1994) and Gurviez and Korchia (2002) and had eight reflexive items. We measured the reliability of the scale defined by the selected items. Cronbach's alpha was 0.898 (higher than the 0.8 suggested by Nunnally (1978)). Dekovic et al. (1991) and Holden et al. (1991) characterized reliabilities of 0.60 or 0.70 as good or adequate. However, Ping (2004) stated that higher reliability measures tend to avoid low average variance extracted (AVE) when running the CFA. Regarding dimensionality, the scale was shown to be unidimensional, with an explained variance of 59.213 percent extracted by that component.

#### 4.1.2. Commitment

This was a new scale proposed for this research and consisted of four reflexive items. Regarding the reliability of the scale, Cronbach's alpha was high (0.819). We then analyzed the dimensionality of the scale and found that the scale was unidimensional, with an explained variance of 64.898 percent by that component.
