4.1.4. SME Survey

Whilst the SME survey provided a number of insightful and helpful comments, it proved difficult to extract the desired level of information through open-ended questions than would have been available through more-structured interviews.

It was initially the intention to conduct semi-structured interviews with these SMEs, however the logistics of such interviews proved to be challenging to arrange, particularly due to differing time zones. Consequently, a questionnaire was decided as a more efficient means of collecting this data.
