**3. Materials and Methods**

As mentioned in the previous section, reengineering does not require too many resources since the human resources available to the organization can be used. Only the authors of this article were independent from it and the proposals issued were not small gradual changes. In addition to providing training, it also includes taking time of operations and attending meetings. These meetings were held in a small room provided by the company. The authors also carried out field work, design of the methodology, analysis of results, and more. To do this, they used the Arena™ 14.0 software to perform the simulation and Minitab™ 18.0 to perform the statistical analysis. The issue and the methodology used are detailed below.
