**3. Findings**

In this findings section, we will describe the two major themes that arose out of this research. These themes are interrelated as there are many overlapping challenges to investigating and prosecuting CSAM, and challenges and facilitators both impact the way that service providers are able to work within the area of CSAM. The roles in which participants work are diverse and include representatives from law enforcement and district attorneys' offices. Within these roles, participants varied in seniority and included managerial, frontline, and support staff. Further, jurisdiction and location of participants ranged from local to state to federal. Some participants had specialized training and/or worked specifically in the area of CSAM, while others had broader professional roles, though all had some experience working with CSAM. This diversity will be evident throughout this section, as there was not always consensus amongst participants. All quotes are identified using either FG (focus group) and a number to identify different participants in the focus groups, or II (individual interview). FG identifiers are followed by a number (e.g., FG1, 1) to indicate the FG and participant number within the FG.
