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**Figure 2.** Survey Results.

The majority of participants rated the quality of telemedicine consultations as excellent (65.18%) or good (17.86%). They also mostly rated the technical quality of telemedicine consultations as good (68.75%). When comparing the quality of care delivered by the telemedicine service with the quality of traditional care, nearly half of the respondents stated that the quality was about the same; around 30% considered the quality of care to be better or much better, and just 20% considered the quality of care to be worse.

Half of the participants responded that they feel as comfortable during the telemedicine consultation as in a face-to-face consultation, while the rest felt somewhat comfortable or very comfortable. More than 70% of respondents considered that telemedicine services could improve patients' health status. However, nearly 60% of respondents stated that they sometimes had technical, organizational or other di fficulties which might a ffect the quality of care delivered by telemedicine services.

Finally, when asked about future use of telemedicine services, nearly 70% of respondents wanted to continue to use the services in the same way, whilst the rest wanted to use the service but with some improvements. The mean and standard deviation of the responses are shown in Table 2.


**Table 2.** Main Survey Results.

 Q1 to Q4 are 5-point Likert whilst \*\* Q5 to Q8 are 1–3.
