*5.1. Voicing Dissensus Opinions for Building a More Inclusive Smart City Blueprint*

The findings indicate divergent expert perceptions. The different job roles and employment sectors of the respondents could be expected to produce diverse results. Figure 4 summarizes the occurrence of three conditions. *Sustainability* **2021**, *13*, x FOR PEER REVIEW 16 of 32

**Figure 4.** Dissensus opinions on the understanding and acceptance of smart city domains. **Figure 4.** Dissensus opinions on the understanding and acceptance of smart city domains.

> The dissensus in the results is a finding that leaders and policymakers should be aware of. They should accept this reality and include those opinions that do not always favor the majority. For example, people were dissatisfied with the smart environment domains; for example, they did not comprehend the ineffectiveness of the authorities' park and green area management and preservation, nor did they accept that the authorities had done enough pertaining to this matter. Evidence from [2,20] showed that the smart environment covers a wide range of natural resources preservation and the resilience of human actions to the impact of climate change; thus, it is crucial to contemplate the divergent opinions from the respondents. The dissensus in the results is a finding that leaders and policymakers should be aware of. They should accept this reality and include those opinions that do not always favor the majority. For example, people were dissatisfied with the smart environment domains; for example, they did not comprehend the ineffectiveness of the authorities' park and green area management and preservation, nor did they accept that the authorities had done enough pertaining to this matter. Evidence from [2,20] showed that the smart environment covers a wide range of natural resources preservation and the resilience of human actions to the impact of climate change; thus, it is crucial to contemplate the divergent opinions from the respondents.

> For smart digital infrastructure, respondents did not recognize that their personal data are protected by the Malaysia Personal Data Protect Act 2010; they felt unsafe from cyber-attacks and were also unconvinced that the authorities would reduce cyber threats and have a positive impact by protecting online users. For smart digital infrastructure, respondents did not recognize that their personal data are protected by the Malaysia Personal Data Protect Act 2010; they felt unsafe from cyber-attacks and were also unconvinced that the authorities would reduce cyber threats and have a positive impact by protecting online users.

> For smart mobility, although most understood that this domain is important, they showed disagreement in accepting the implemented initiatives. For example, they did not express confidence in the promotion of autonomous, and electric or green vehicles, smart traffic light functioning, and public transport applications. This finding is interesting from a global perspective as these measures are working elsewhere in other countries, meaning they were understood by the respondents. However, it is clear that the authorities should improve these matters to bring about greater local acceptance and avoid wasted investment. The following subsections provide various ideas for reconsidering the implementa-For smart mobility, although most understood that this domain is important, they showed disagreement in accepting the implemented initiatives. For example, they did not express confidence in the promotion of autonomous, and electric or green vehicles, smart traffic light functioning, and public transport applications. This finding is interesting from a global perspective as these measures are working elsewhere in other countries, meaning they were understood by the respondents. However, it is clear that the authorities should improve these matters to bring about greater local acceptance and avoid wasted investment. The following subsections provide various ideas for reconsidering the implementation of smart city domains in MSCF.

> tion of smart city domains in MSCF. In the broader topic of smart city's understanding and acceptance, the above result reflected a developing country's context and dynamic in practice [1,14]. The administrators should be responsive and improve the smart city domains and strategies from time In the broader topic of smart city's understanding and acceptance, the above result reflected a developing country's context and dynamic in practice [1,14]. The administrators should be responsive and improve the smart city domains and strategies from time to

> to time. As for the specific scientific field, the smart environment needs more attention as

A smart economy tends to possess high value-added industries, so it is proposed that high value-added industrial investment promotion initiatives be reconsidered geographically as the distribution of secondary industry is unbalanced and currently heavily favors the Peninsula and urban areas [119]. Sabah and Sarawak are still heavily dependent on primary products (i.e., timber, oil, and LNG). Targeting the relocation of manufacturing sectors to less-developed areas, which would create new urban growth centers or smart cities, needs far more attention, rather than targeting high-value investment in the already mature urban and metropolitan areas. Furthermore, wages in less-developed areas need

curity [21,22,37] to counter this global issue is urgently needed to be addressed.

*5.2. Rethinking the Viability of Smart City Domains and Strategies*

time. As for the specific scientific field, the smart environment needs more attention as climate change is real [2,20,87] and applying smart digital infrastructure with higher security [21,22,37] to counter this global issue is urgently needed to be addressed.
