**Appendix A. Evaluation Criteria of the Cadastral System Organization**

Within the framework of the EFQM excellence model, nine criteria were developed and distributed to the respondents in the form of Likert scale questions. The concept behind this research is that people results, customer results, and societal results are achieved through leadership-driving cadastral policy and strategy, people, partnership and resources and processes, which leads ultimately to excellence in cadastral organizational performance achievements. There are included sub-criteria, though broad questions are only presented here.

