*3.6. Methods*

Figure 10 shows that the qualitative methodology is preferred in 35 articles when compared to 21 using the quantitative methodology. Therefore, 58% of the total published articles are guided by qualitative analyses. It makes sense, in fact, that the interpretive approach is mainly used in studies in this field of knowledge developed over the last decade because the qualitative perspective entails that the relationship between subject and results cannot be interpreted through numbers and is, therefore, characterised by descriptive research [23]. All the phenomena are interpreted inductively [23], finding dimensions previously unknown. The preponderance of qualitative approaches is consequently pertinent. A mixed methodology can only be found in 4 of the selected articles.

**Figure 10.** Research methods. Source: WoS and Scopus (27 January 2021).

When considering only quantitative and mixed methods (see Figure 11), we realise that most (76%) use multivariate statistics or structural equations. In total, 14% of the articles make equal use of factorial analysis and multiple regression, each represented by 3 articles that use these methods as their main statistical analysis.

**Figure 11.** Main statistical technique. Source: WoS and Scopus (27 January 2021).
