*3.4. Product*

The final theme was product. During the semi-structured interviews and participating observations, the employees highlighted and showed that different products have different preconditions in terms of sensitivity and durability, and therefore adjustments of practices were needed based on what product it was. Therefore, as a complement to the qualitative data, quantitative data were needed to capture the details of different products. To begin with, the quantitative data were analysed, including waste quotas and the differences of waste between packaged/unpackaged and organic/conventional products. Subsequently, both quantitative and qualitative results were analysed in order to identify product-specific causes of waste.
