**5. Conclusions**

To summarize, this scoping review explored the existing literature on the user experience of using digital care visits from different healthcare professionals' points of view. The themes of positive experiences/benefits, facilitators, negative experiences/challenges, barriers, and suggestions for improvement were identified. The findings suggested that overall, healthcare professionals had a positive experience with the use of digital care visits and found numerous benefits of this type of remote care for themselves as healthcare workers as well as for their patients. Despite the overall positive experience, clinicians reported challenges and issues they faced when using the technology, including decision-making difficulties, physical barriers, technical issues, suitability concerns, and others. Finally, it is suggested that digital care visits cannot replace in-person visits in full. However, they could be effectively used in combination to treat and manage suitable conditions. Further research could be done to explore the experiences of other healthcare professionals not represented in this study, as well as the effects of the COVID-19 pandemic on digital care visit use.

**Author Contributions:** I.L. and N.D. designed the study. I.L. and N.D. designed and discussed the search queries. I.L. undertook the data collection and screened all potentially relevant studies. I.L. performed the initial data analysis independently and discussed the categories and sub-categories with N.D. and I.L. prepared a first draft of the manuscript, and N.D. contributed to the writing. All authors have read and agreed to the published version of the manuscript.

**Funding:** The project was funded by the Health Informatics Center at Karolinska Institute. The design of the study, data collection, analysis, and writing of the manuscript was not affected by the funding.

**Institutional Review Board Statement:** Not applicable.

**Informed Consent Statement:** Not applicable. We only used publicly vailable datasets repared by other organizations and these datasets are standard to use for automatic diagnosis of retinal diseases.

**Data Availability Statement:** All relevant data are included in the article.

**Conflicts of Interest:** The authors declare no conflict of interest.The funders had no role in the design of the study; in the collection, analyses, or interpretation of data; in the writing of the manuscript, or in the decision to publish the results.

#### **References**

