3.3.2. Technical Qualities

Eight out of twenty-eight studies indicated that technical features such as audio and video were of good quality or that there were no issues during the visits [13,37,38,43,48,55,59,61]. Clinicians thought they could hear and see patients well enough to provide healthcare services.

#### 3.3.3. Possibilities of Digital Care Visits

Using video-conferencing technology for digital care visits, it is possible to consult, examine, and diagnose patients, as stated in eight reviewed studies [35,39,43,45,48,57,58,61]. Digital care visits seemed like a suitable form of care for some clinicians [58]. A total of

57% of therapists in Becevic's et al. study reported that they could treat patients via digital care visits [61]. Furthermore, 83% of couple therapists in Hardy et al. study replied that they could at least somewhat solve the conflicts as effectively as in in-person visits [45]. In the Kirby et al. survey, surgeons were fairly confident in their diagnoses and assessments [43]. Other studies showed that clinicians were comfortable treating their patients or that their patients were appropriate subjects for getting treatment via telemedicine [35,39,48]. Several studies indicated that clinicians felt they could establish a connection with patients, an imperative part of patient-clinician interaction [45,46]. Some even stated that the relationship with patients was as authentic as face-to-face visits [48,56].
