**6. Conclusions**

In conclusion, this study highlights the opportunity and potential of chatbots in the *health domain*. However, the studies carried out have highlighted from time to time the need to investigate issues relating to individual domains. Given the increase in the interest in this area, also driven by the introduction of artificial intelligence, concerted actions that address all related intervention domains simultaneously are recommended. It is also necessary to monitor the osmosis of technologies from other sectors in the *health domain*, which have to do with the health of citizens. The use of some chatbots used in other sectors could affect the mental health of citizens, and therefore, affect the health domain.

#### **7. Limitations**

This *study*, in relation to its objective, used all the available systematic reviews on PubMed on the topic of chatbots related to the *health domain*. More specific insights on narrow and very particular topics are suggested in future studies using other components of this biomedical database, as well as other national and international databases.

**Funding:** The APC was funded by Daniele Giansanti.

**Conflicts of Interest:** The authors declare no conflict of interest.

#### **References**


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