*4.1. Mental Health Apps and Subcategories with Respect to Number of Users*

The findings from this study show that there was a significant increase in the number of mental health app users from 2019 to 2020. This is in line with the report from ORCHA [11], stating that the number of downloads of mental health apps has increased during the pandemic. This increase in downloads of mental health apps could be attributed to the social isolation that has come into play due to the pandemic. This is supported by a study conducted by Chan and Honey [36] to understand user perceptions of mental health apps. They stated that although face-to-face mental health support cannot be replaced, mental health apps have the potential to be an add-on source for some and an alternative option for others to receive mental health support. With respect to guidance-based apps, the average session time also increased in 2020 compared to 2019. With mindfulness, meditation, online therapy, and other mental well-being exercises being a part of guidance-based apps, the increased average session time could be explained by users shifting their mental health care and needs to digital platforms.
