*2.2. Study Selection*

The literature was screened for eligibility based on inclusion and exclusion criteria. The inclusion criteria were original articles, conference proceedings, review articles, and reports published within the last 10 years in English, focused on healthcare professionals' experience using digital care visits for patient consultations. Papers that fell under the scope and were published within a specified time frame and were retrieved during the "grey literature" search were also included. The exclusion criteria were articles published in languages other than English and earlier than 2011. They focused on patients' experiences using digital care visits or covering healthcare professionals' willingness to use digital care visits rather than their experience using it.

For this review, 1440 studies were retrieved and 44 duplicates were removed—more detailed numbers can be found in the flowchart (Figure 1). Citations were handled using the referencing program Mendeley. The initial screening was performed by reading the titles and abstracts of the retrieved results. After the screening, 97 studies were read in full to decide which to include in the review. Out of those 97, 28 studies met the inclusion criteria and were deemed eligible for this study. Studies were excluded if they focused on remote consultations via phone, asynchronous telemedicine using store and forward technology, clinician attitudes towards telemedicine or willingness to use it, healthcare professionals' experience of using telemedicine for professional-to-professional consultations, or remote monitoring. Studies that explored healthcare professionals' and patients' or caregivers' experience with digital care visits were included if separating clinicians' experience from the results was possible. Papers in which healthcare professionals' experience using several methods for providing telemedicine were studied and deemed eligible for the review if it was possible to separate the experience from digital care visits.
