• **1: Basic information of hotel**

\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

1. Room type (single choice) \*

 standard king room deluxe king room double bed room parent–child room - deluxe suite complete building

2. Style (single choice) \*

 modern simple style - British pastoral style modern Japanese style

3. Price/day (single choice) \*


4. Companion (single choice) \*

 none family lovers friends colleagues classmates others\_\_\_\_\_\_\_\_\_\_\_

5. Reason for check-in (single choice) \*

 business trip leisure tourism visiting relatives and friends experience punch in - league building activities others\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

6. Reason for selection (multiple choice) \*

 convenient transportation unique theme beautiful appearance design high praise rate of the platform high-cost performance advanced facilities experience punch in recommended by friends others\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

• **2: Survey of customers' actual satisfaction with the elements of HOTEL how satisfied are you with the elements of B and B?**



Investigation on customers' actual satisfaction with various elements of HOTEL (matrix scale) \*


How satisfied are you with the elements of B and B?

