*3.3. Managing Human and Material Resources*

In general terms, human resources management during the state of alarm obtained 3.07 (±1.210) points and no significant differences appeared for health services (H = 3.053; *p* = 0.217). The number of staff reinforcement contracts obtained 3.16 (±1.343) points, with a worse score for primary care centers (m = 2.42 ± 1.29) and nursing homes and other services (m = 2.97 ± 1.449) than for hospitals (m = 3.35 ± 1.285), with significant differences (H = 25.231; *p* < 0.001). The time that reinforcement staff contracts lasted (2.95 ± 1.379) was scored worse in primary care centers (m = 2.36 ± 1.211) and nursing homes and other services (m = 2.45 ± 1.457) than in hospitals (m = 3.14 ± 1.359), with significant differences (H = 21.422; *p* < 0.001).

Availability of protective face shields scored 2.88 (±1.446) points, and the score given by the professionals for working in hospitals was statistically higher (m = 3.06 ± 1.438) than in primary care centers (m = 2.36 ± 1.32) and nursing homes and other services (m = 2.42 ± 1.455) (H = 15.956; *p* < 0.001). The availability of impermeable gowns (m = 2.91 ± 1.358) and masks (m = 2.94 ± 1.336) obtained a significantly higher score in hospitals (gowns m = 3.12 ± 1.332; masks m = 3.11 ± 1.31) than in primary care centers (gowns m = 2.24 ± 1.151; masks m = 2.41 ± 1.24) and in nursing homes and other services (gowns m = 2.45 ± 1.457; masks m = 2.48 ± 1.411) (gowns H = 26.277, *p* < 0.001; masks H = 18.209, *p* < 0.001). Similar results were found for the availability of cleaning and disinfecting materials (m = 3.65 ± 1.234), which were significantly better assessed in hospitals (m = 3.76 ± 1.211) (H = 9.899; *p* = 0.007).

Finally, no significant differences were observed for healthcare professionals' assessments according to the health service about the availability of other material resources required to attend to patients (m = 3.26 ± 1.148) (H = 2.801; *p* = 0.247) and the availability of surgical gloves (m = 3.6 ± 1.276) (H = 0.38; *p* = 0.827). Nor were significant differences observed for training in handling PPE (m = 2.80 ± 1.294) (H = 1.747; *p* = 0.418) and training in the use of cleaning and disinfecting products (m = 2.84 ± 1.282) (H = 2.972; *p* = 0.226). Table 3 shows the results of human/material resources management according to health department and professional category.


**Table 3.** Results of human/material resources management according to health department and professional category.

<sup>1</sup> Level of significance was set at *p* < 0.05.
