*5.2. Access to Relevant Information*

The participants also revealed that the availability and access to relevant information affect their ability to make procurement decisions. They noted that the multiplicity of data available in today's built environment makes it difficult for CCs to be objective in making procurement decisions. Arising from different project stakeholders (e.g., contractors, local council, end-users, etc.), respondents argued that evaluating the variety of data in a timely and efficient way is unrealistic in an ideal situation. Respondents, therefore, stated that they engage in mental shortcuts, while accessing information for procurement purposes. Relying on their experience, they noted that negotiations and consistent stakeholder engagement influence their procurement preference. According to R6:

*"It is not practicable to consider all the known factors that influence project success. Over the years, we have learnt to focus on the crucial factors that emerge from our consistent deliberations with stakeholders when making procurement decisions."*

To the respondents, relevant information can only be timely and not absolute. It is, therefore, not feasible for them to follow a logical process when making procurement decisions. Their ability to reflect on previous experiences and anticipate possible challenges makes it easier for them to focus on pertinent information regarding project deliverables as they distinguish feasible procurement routes for different project types. According to R1:

*"Accessing the right information is key. Various factors inform procurement choices, but a typical client will focus more on end-user satisfaction and project flexibility. Both of which cannot be measured objectively."*
