**Abbreviations**

**ANN**—artificial neural network; **IPMA**—Importance–Performance Matrix Analysis; **ERP** enterprise resource planning; **TAM**—technology acceptance model; **CR**—composite reliability; **AVE** average variance extracted; **HTMT**—heterotrait–monotrait; **PU**—perceived usefulness; **PEOU** perceived ease of use; **AT**—user's attitude regarding using a system or technology; **BI**—user's behavioral intention; **U**—actual use; **OPC**—organizational process characteristics; **STC**—system and technological characteristics; **PCIL**—personal characteristics with the information literacy; **WC** perceived work compatibility; **ExU**—extended use; **SRMS**—standardized root means square residual; *H***2**—cv-communality index; *Q***2**—cv-redundancy index; **RMSE**—root mean square error.

### **References**

