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225 Results Found

  • Article
  • Open Access
62 Citations
11,214 Views
21 Pages

Deep Churn Prediction Method for Telecommunication Industry

  • Lewlisa Saha,
  • Hrudaya Kumar Tripathy,
  • Tarek Gaber,
  • Hatem El-Gohary and
  • El-Sayed M. El-kenawy

3 March 2023

Being able to predict the churn rate is the key to success for the telecommunication industry. It is also important for the telecommunication industry to obtain a high profit. Thus, the challenge is to predict the churn percentage of customers with h...

  • Article
  • Open Access
9 Citations
14,370 Views
15 Pages

Oligopolistic Competition among Providers in the Telecommunication Industry: The Case of Slovakia

  • Katarina Valaskova,
  • Marek Durica,
  • Maria Kovacova,
  • Elena Gregova and
  • George Lazaroiu

The issue of the paper is devoted to the oligopolistic market structure, which is a popular form of imperfect competition occurring in the current market economies. The main aim of the paper is to quantify the selected oligopolistic structure of the...

  • Article
  • Open Access
10 Citations
9,373 Views
16 Pages

Describing Long-Term Electricity Demand Scenarios in the Telecommunications Industry: A Case Study of Japan

  • Yusuke Kishita,
  • Yohei Yamaguchi,
  • Yasushi Umeda,
  • Yoshiyuki Shimoda,
  • Minako Hara,
  • Atsushi Sakurai,
  • Hiroki Oka and
  • Yuriko Tanaka

7 January 2016

Due to the rapid expansion of information and communication technology (ICT) usage, the telecommunications industry is faced with a challenge to promote green ICT toward achieving a low-carbon society. One critical obstacle in planning long-term stra...

  • Article
  • Open Access
3 Citations
7,158 Views
17 Pages

12 March 2022

The relationship between market competition and network investment in the mobile telecommunications industry has always been one of the focuses for scholars and regulatory agencies. The conclusions of previous studies on this topic remain ambiguous....

  • Feature Paper
  • Article
  • Open Access
8 Citations
12,036 Views
23 Pages

Corporate Social Responsibility in the Telecommunication Industry—Driver of Entrepreneurship

  • Lukman Raimi,
  • Mirela Panait,
  • Adriana Grigorescu and
  • Valentina Vasile

13 September 2022

Beyond the conventional understanding of corporate social responsibility (CSR) as a voluntary obligation for promoting triple-bottom-line CSR, development-oriented CSR is emerging and requires empirical investigation. This organisation-level research...

  • Article
  • Open Access
18 Citations
7,543 Views
24 Pages

Impact of 3G and 4G Technology Performance on Customer Satisfaction in the Telecommunication Industry

  • Inayatul Haq,
  • Jahangeer Ahmed Soomro,
  • Tehseen Mazhar,
  • Ikram Ullah,
  • Tamara Al Shloul,
  • Yazeed Yasin Ghadi,
  • Inam Ullah,
  • Aldosary Saad and
  • Amr Tolba

This study investigates the impact of factors (network coverage, customer service, video calls, and downloading Speed) of 3G and 4G telecommunication services performance on customer satisfaction in the Punjab region of Pakistan. This research indica...

  • Article
  • Open Access
13 Citations
11,509 Views
36 Pages

The Value of Big Data Analytics Pillars in Telecommunication Industry

  • Hassan Keshavarz,
  • Akbariah Mohd Mahdzir,
  • Hosna Talebian,
  • Neda Jalaliyoon and
  • Naoki Ohshima

25 June 2021

In the Big Data age, businesses in every industry must deal with vast volumes of data. Several experts and practitioners have lately emphasized the need of understanding how, why, and when Big Data Analytics (BDA) applications may be a valuable resou...

  • Article
  • Open Access
25 Citations
20,036 Views
21 Pages

Prediction of Customer Churn Behavior in the Telecommunication Industry Using Machine Learning Models

  • Victor Chang,
  • Karl Hall,
  • Qianwen Ariel Xu,
  • Folakemi Ololade Amao,
  • Meghana Ashok Ganatra and
  • Vladlena Benson

27 May 2024

Customer churn is a significant concern, and the telecommunications industry has the largest annual churn rate of any major industry at over 30%. This study examines the use of ensemble learning models to analyze and forecast customer churn in the te...

  • Article
  • Open Access
24 Citations
8,874 Views
14 Pages

20 March 2020

Even though employer branding has its origins back to the 1990s, only after 2001 did it become a hot topic for human resource (HR) management. Ever since, a series of researchers and professionals have made an effort to understand how the image that...

  • Article
  • Open Access
29 Citations
8,974 Views
14 Pages

Inclusive Leadership and Employee Engagement as Critical Drivers of Sustainability in Telecommunication Companies

  • Sulaiman Olusegun Atiku,
  • Kristofine Aili Itembu-Naunyango and
  • Olufemi Michael Oladejo

16 June 2024

There has been a growing concern about the influence of inclusive leadership on employee engagement in the telecommunications industry. The telecommunications industry is undergoing rapid technological advancements, leading to increased competition a...

  • Article
  • Open Access
2,886 Views
20 Pages

Network Tower Sharing Analysis in Greece: A Structure–Conduct–Performance Approach

  • Vasileios Argyroulis,
  • Antonios Kargas and
  • Dimitris Varoutas

20 February 2025

The paper intends to contribute to readers’ comprehension of the Greek telecommunications market, focusing on the strategic decisions associated with network tower-sharing analysis in Greece. The Greek telecommunications industry is described f...

  • Article
  • Open Access
31 Citations
7,398 Views
22 Pages

An Exploration of the Critical Risk Factors in Sustainable Telecom Services: An Analysis of Indian Telecom Industries

  • Wen-Kuo Chen,
  • Venkateswarlu Nalluri,
  • Suresh Ma,
  • Mei-Min Lin and
  • Ching-Torng Lin

6 January 2021

Different sources of risk factors can occur in sustainable supply chain management due to its complex nature. The telecommunication service firm cannot implement multiple improvement practices altogether to overcome the risk factors with limited reso...

  • Editorial
  • Open Access
1,672 Views
2 Pages

This conference aimed to provide an international forum for researchers, academics, people in industry, and students to address recent research results and to present and discuss their ideas, theories, technologies, systems, tools, applications, work...

  • Article
  • Open Access
7 Citations
7,494 Views
22 Pages

10 September 2024

In the rapidly evolving telecommunications industry, organizations in Bangladesh are facing the challenge of improving their performance to stay competitive. However, there is limited research on how big data analytics (BDA) impacts organizational pe...

  • Article
  • Open Access
30 Citations
12,490 Views
19 Pages

Impact of Capital Structure on Profitability: Panel Data Evidence of the Telecom Industry in the United States

  • Houshang Habibniya,
  • Suzan Dsouza,
  • Mustafa Raza Rabbani,
  • Nishad Nawaz and
  • Rezart Demiraj

2 August 2022

Debt finance, when considered a source of finance, always leads to financial risk; however, it is also considered a source of increased profitability in the normal business scenario. It has always been challenging to find the correct debt equity comb...

  • Proceeding Paper
  • Open Access
1 Citations
2,999 Views
10 Pages

Modelling the Implementation of a Sustainable Development Strategy through Process Mapping

  • Ioana Miruna Tătaru,
  • Elena Fleacă,
  • Bogdan Fleacă and
  • Radu D. Stanciu

Industry 4.0 implies sustainable production by providing green products created through environmentally responsible processes. This paper aims to analyze the two main business processes responsible for energy innovation in a telecommunications compan...

  • Review
  • Open Access
31 Citations
25,204 Views
35 Pages

Amalgamation of Customer Relationship Management and Data Analytics in Different Business Sectors—A Systematic Literature Review

  • Lewlisa Saha,
  • Hrudaya Kumar Tripathy,
  • Soumya Ranjan Nayak,
  • Akash Kumar Bhoi and
  • Paolo Barsocchi

Customization of products or services is a strategy that the business sector has embraced to build a better relationship with the customers to cater to their individual needs and thus providing them a fulfilling experience. This whole process is know...

  • Article
  • Open Access
2 Citations
3,239 Views
57 Pages

21 October 2022

Modern telecom operators will have to change their business approach, organization, products development and services development, customer approach and many other important issues if they want to be competitive on the telecom markets in the followin...

  • Review
  • Open Access
4 Citations
3,941 Views
33 Pages

Outlier Detection in Streaming Data for Telecommunications and Industrial Applications: A Survey

  • Roland N. Mfondoum,
  • Antoni Ivanov,
  • Pavlina Koleva,
  • Vladimir Poulkov and
  • Agata Manolova

22 August 2024

Streaming data are present all around us. From traditional radio systems streaming audio to today’s connected end-user devices constantly sending information or accessing services, data are flowing constantly between nodes across various networ...

  • Article
  • Open Access
18 Citations
5,768 Views
21 Pages

25 May 2023

Customers are prominent resources in every business for its sustainability. Therefore, predicting customer churn is significant for reducing churn, particularly in the high-churn-rate telecommunications business. To identify customers at risk of chur...

  • Article
  • Open Access
14 Citations
8,502 Views
15 Pages

19 February 2018

The emergence of new digital technologies, such as the Internet and new business models such as over-the-top (OTT) operators that utilize them, has transformed the media and broadcasting industries. As advanced technologies and business models are ad...

  • Article
  • Open Access
10 Citations
3,853 Views
20 Pages

6 December 2019

Supply chain risk management requires dealing with uncertainty, interrelations, and subjectivity inherent in the risk assessment process. This paper proposes a holistic approach for risk management that considers the impact on multiple performance ob...

  • Article
  • Open Access
3 Citations
4,613 Views
16 Pages

Due to heightened ecological awareness and concern in recent years, many businesses have started to employ cause-related marketing (CRM) strategies aiming at communicating sustainability-based value to their potential targets. Building on the growing...

  • Article
  • Open Access
15 Citations
4,613 Views
29 Pages

Sustainable Development Adoption in the High-Tech Sector: A Focus on Ecosystem Players and Their Influence

  • Young-Chan Lee,
  • Idlir Dervishi,
  • Saeed Mousa,
  • Kamil I. Safiullin,
  • Natalia V. Ruban-Lazareva,
  • Mikhail E. Kosov,
  • Vadim V. Ponkratov,
  • Andrey S. Pozdnyaev,
  • Elena V. Mikhina and
  • Izabella D. Elyakova

13 September 2023

In an era marked by increasing concerns about environmental sustainability, the telecommunications industry faces a pressing need to examine its commitment to sustainable development practices. Therefore, this study investigated the drivers and const...

  • Article
  • Open Access
3 Citations
2,523 Views
21 Pages

1 October 2023

This study aims to investigate the effects of the determinants of management accounting application use in the telecommunications industry whilst considering the moderating role of organisational culture. The determinants examined in this study were...

  • Article
  • Open Access
3 Citations
3,879 Views
25 Pages

14 July 2024

This paper empirically studies the impact of telecommunications infrastructure construction on economic and social innovative development using panel data from 31 provinces in China spanning from 2009 to 2022. The research findings indicate that tele...

  • Review
  • Open Access
10 Citations
3,949 Views
18 Pages

Standardization Challenges, Opportunities and Recent Evolutions for the G3-PLC Technology

  • Cédric Lavenu,
  • Cédric Chauvenet,
  • Paolo Treffiletti,
  • Matteo Varesio and
  • Klaus Hueske

31 March 2021

Considering the intrinsic benefits of power line communications, the long-lasting lifetime of industrial systems and the growth of IoT, PLC technologies will be part of the worldwide industrial landscape for many decades. This paper discusses the his...

  • Article
  • Open Access
5 Citations
2,751 Views
24 Pages

Investigating Corporate Environmental Risk Disclosure Using Machine Learning Algorithm

  • Mohammad Main Uddin,
  • Md. Mamunar Rashid,
  • Mahmudul Hasan,
  • Md. Alamgir Hossain and
  • Yuantao Fang

19 August 2022

The volume of the environmental risk disclosure in the annual reports of firms in the pharmaceutical and chemical, tannery, telecommunications, and paper and printing industries listed on the Dhaka Stock Exchange (DSE) in Bangladesh was analyzed in t...

  • Editorial
  • Open Access
106 Citations
1,400 Views
8 Pages

Digital transformation is widely affecting various industries particularly healthcare, telecommunications, automotive, banking and manufacturing sectors. […]

  • Feature Paper
  • Article
  • Open Access
2 Citations
1,694 Views
21 Pages

Empowering a Broadband Communications Course with a Unified Module on 5G and Fixed 5G Networks

  • Dimitris Uzunidis,
  • Gerasimos Pagiatakis,
  • Ioannis Moscholios and
  • Michael Logothetis

4 September 2024

Telecommunications profoundly impacts all major aspects of our everyday life. As a consequence, student instruction typically includes a series of specialized courses, each addressing a distinct telecommunication area, separating wireless from fixed...

  • Article
  • Open Access
30 Citations
10,580 Views
24 Pages

23 February 2023

Success in improving the tourism industry’s performance depends on support system facilities and the role of stakeholders. However, the role of stakeholders in increasing tourism potential to support tourism industry activities, especially in a...

  • Editorial
  • Open Access
2 Citations
1,115 Views
4 Pages

15 November 2024

Advanced optoelectronic devices and systems are at the forefront of modern science, and their advances have led to significant advances in various industries, including telecommunications, healthcare, energy, and computing [...]

  • Article
  • Open Access
15 Citations
7,562 Views
19 Pages

With the rising growth of the telecommunication industry, the customer churn problem has grown in significance as well. One of the most critical challenges in the data and voice telecommunication service industry is retaining customers, thus reducing...

  • Article
  • Open Access
545 Views
30 Pages

15 October 2025

With the rapid advance of digital technologies, the service industry has become a key driver of sustainable economic growth and the restructuring of international trade. Drawing on value-added trade flows for five pivotal service industries—con...

  • Editorial
  • Open Access
2 Citations
2,850 Views
3 Pages

28 November 2022

Ultra-precision machining technology has been widely used in the manufacture of many mission-critical components for various industrial areas, such as the advanced optics, photonics aerospace, automotive, telecommunications, biomedical and energy and...

  • Article
  • Open Access
7 Citations
4,071 Views
21 Pages

Social media is now regarded as the most valuable source of data for trend analysis and innovative business process reengineering preferences. Data made accessible through social media can be utilized for a variety of purposes, such as by an entrepre...

  • Article
  • Open Access
8 Citations
12,441 Views
21 Pages

12 April 2023

Total quality management (TQM) has become a reliable quality and customer satisfaction approach that can meet or exceed customer satisfaction. Previous studies have not really tied total quality management in the aspects of SERVQUAL as the major infl...

  • Article
  • Open Access
49 Citations
13,247 Views
19 Pages

Numerous valuable clients can be lost to competitors in the telecommunication industry, leading to profit loss. Thus, understanding the reasons for client churn is vital for telecommunication companies. This study aimed to develop a churn prediction...

  • Article
  • Open Access
12 Citations
10,123 Views
15 Pages

The Role of Smart Human Resource Management in the Relationship between Technology Application and Innovation Performance

  • Elham Hmoud Al-Faouri,
  • Yazan Abu Huson,
  • Nader Mohammad Aljawarneh and
  • Thikra jamil Alqmool

2 June 2024

This study investigates the intricate relationships between technology application, smart human resource management (SHRM), and innovation performance within the Jordanian telecom industry. Employing a quantitative research methodology, data were col...

  • Review
  • Open Access
15 Citations
18,286 Views
21 Pages

Near Field Communication: Technology and Market Trends

  • Gabriella Arcese,
  • Giuseppe Campagna,
  • Serena Flammini and
  • Olimpia Martucci

5 September 2014

Among the different hi-tech content domains, the telecommunications industry is one of the most relevant, in particular for the Italian economy. Moreover, Near Field Communication (NFC) represents an example of innovative production and a technologic...

  • Review
  • Open Access
3 Citations
5,020 Views
24 Pages

State of the Art of Telecommunication Systems in Isolated and Constrained Areas

  • Laurent Ferrier,
  • Hussein Ibrahim,
  • Mohamad Issa and
  • Adrian Ilinca

28 April 2021

Smart objects are deployed globally, contributing to improved communications and the growth of industrial systems’ performances. Unfortunately, isolated territories are generally excluded from this progress. Remote areas in Canada are no exception. T...

  • Article
  • Open Access
4 Citations
5,744 Views
22 Pages

14 December 2022

Digitalization is one of the factors that affects the acceleration of the application of telecommunications technologies such as 5G. The 5G technology that has been developed today does not yet meet different performance and manageability standards,...

  • Article
  • Open Access
19 Citations
5,521 Views
9 Pages

We study how the information and communications technology (ICT) ecosystem affects the sustainable growth of ICT firms. For our study, we analyze the efficiencies of ICT firms in China, South Korea, the United States, and Japan, which are the current...

  • Article
  • Open Access
4 Citations
4,724 Views
13 Pages

28 GHz Single-Chip Transmit RF Front-End MMIC for Multichannel 5G Wireless Communications

  • Evgeny Erofeev,
  • Vadim Arykov,
  • Michael Stepanenko,
  • Aleksei Voevodin,
  • Aleksei Kogai and
  • Vladimir Kurikalov

14 July 2020

Millimeter-wave wireless networks of the new fifth generation (5G) have become a primary focus in the development of the information and telecommunication industries. It is expected that 5G wireless networks will increase the data rates and reduce ne...

  • Article
  • Open Access
4 Citations
3,024 Views
32 Pages

Predicting Network Hardware Faults through Layered Treatment of Alarms Logs

  • Antonio Massaro,
  • Dimitre Kostadinov,
  • Alonso Silva,
  • Alexander Obeid Guzman and
  • Armen Aghasaryan

9 June 2023

Maintaining and managing ever more complex telecommunication networks is an increasingly difficult task, which often challenges the capabilities of human experts. There is a consensus both in academia and in the industry on the need to enhance human...

  • Article
  • Open Access
14 Citations
3,775 Views
17 Pages

27 September 2021

The construction of green and smart cities is an important approach to enhancing the level of high-quality development and modern governance, in which infrastructure construction is the antecedent condition. From the perspective of green total factor...

  • Letter
  • Open Access
12 Citations
4,760 Views
13 Pages

5G-Enabled Security Scenarios for Unmanned Aircraft: Experimentation in Urban Environment

  • Erina Ferro,
  • Claudio Gennaro,
  • Alessandro Nordio,
  • Fabio Paonessa,
  • Claudio Vairo,
  • Giuseppe Virone,
  • Arturo Argentieri,
  • Andrea Berton and
  • Andrea Bragagnini

12 June 2020

The telecommunication industry has seen rapid growth in the last few decades. This trend has been fostered by the diffusion of wireless communication technologies. In the city of Matera, Italy (European capital of culture 2019), two applications of 5...

  • Feature Paper
  • Review
  • Open Access
14 Citations
4,982 Views
26 Pages

2 August 2024

The telecommunication industry relies heavily on a reliable and continuous power supply. Traditional power sources like diesel generators have long been the backbone of telecom infrastructure. However, the growing demand for sustainable and eco-frien...

  • Article
  • Open Access
29 Citations
4,642 Views
25 Pages

Intelligent Decision Forest Models for Customer Churn Prediction

  • Fatima Enehezei Usman-Hamza,
  • Abdullateef Oluwagbemiga Balogun,
  • Luiz Fernando Capretz,
  • Hammed Adeleye Mojeed,
  • Saipunidzam Mahamad,
  • Shakirat Aderonke Salihu,
  • Abimbola Ganiyat Akintola,
  • Shuib Basri,
  • Ramoni Tirimisiyu Amosa and
  • Nasiru Kehinde Salahdeen

18 August 2022

Customer churn is a critical issue impacting enterprises and organizations, particularly in the emerging and highly competitive telecommunications industry. It is important to researchers and industry analysts interested in projecting customer behavi...

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