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Developing Sustainable Tourism Destinations in Times of Transition: Economic and Social Resilience in Destination Communities and the New Role of DDMMOs

A special issue of Sustainability (ISSN 2071-1050). This special issue belongs to the section "Tourism, Culture, and Heritage".

Deadline for manuscript submissions: 31 August 2024 | Viewed by 3452

Special Issue Editors


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Guest Editor
Department of Tourism Economics and Management, University of the Aegean, 82 132 Chios, Greece
Interests: aviation; tourism; competition policy; regional development

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Guest Editor
Department of Economics and Business, Neapolis University Pafos, 8042 Pafos, Cyprus
Interests: tourism destination marketing and branding; management and marketing of tourism business

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Guest Editor
Department of Tourism Economics and Management, University of the Aegean, 82 132 Chios, Greece
Interests: destination management; urban tourism; culture-led development; place branding

Special Issue Information

Dear Colleagues,

The economic development and prosperity of the 20th century were greatly influenced by travel and tourism. Governments therefore sought to expand markets, attract visitors, and distinguish their offerings in a competitive environment (Dredge 2016). In this context, Destination Development, Management and Marketing Organizations (DDMMOs) have been gaining popularity since the 1970s; they were originally part of local, regional, or national governments and their responsibilities ranged from marketing and branding, product, and infrastructure development to addressing market failures such as resource management, community relations, etc. (Reinhold and Beritelli 2022; Dredge 2016).

In the 21st century, travel and tourism still constitute economic activities with direct impacts on the economic prosperity and the social development of places (Hassan and Meyer 2022). Tourism is an important source of revenues as it creates jobs, attracts foreign investments, increases revenues per capita, etc. (UNWTO 2020). The EU tourism industry accounted for 9.2% of the EU GDP and 9.9% of total employment (37.8 million employees) in 2019 (WTTC 2022).

The tourism industry, however, underwent major changes due to different forces (environmental, social) that created new needs in terms of destination management and marketing (Flores and Costa 2022; Papatheodorou, 2021). Thus, while destinations, destination authorities and DDMMOs were already trying to address issues such as sustainability, seasonality and overtourism, emergencies caused by the COVID-19 pandemic, the energy crisis and disaster risks (e.g., earthquakes, heavy rains) shaped a demanding future (Gretzel 2019; Milano, Novelli and Cheer 2019, Higgins-Desbiolles 2020). To deal with this blur and transitional period, tourism destinations have invested in capacity building aimed at achieving sustainability and resilience, implementing actions in accordance with the 17 SDGs while public–private partnerships and collaborations have been considered as pivotal prerequisites (Flores and Costa 2022; Vlassi and Papatheodorou, 2021). At the same time, the new conditions cultivated the ground for the emergence of new markets such as digital nomads while pre-existing markets were reconsidered as possible solutions and tools towards resilience and sustainability (Nandasena et al. 2023). Furthermore, community-based and community-owned approaches in destination management are gaining importance, turning the central focus of local tourism policy towards social sustainability (Defner et al, 2020).

 This Special Issue is an occasion for authors to submit manuscripts related (but not limited) to the following topics:

  • New forms of DDMΜOs;
  • Adoption of sustainable practices by DDMΜOs;
  • Natural-based solutions in tourism destination management and marketing;
  • Community-based and community-owned approaches in destination management and marketing;
  • DDMΜOs capacities and responsibilities in times of crisis and disaster risk;
  • DDMΜOs managing market failures in times of crisis and disaster risk;
  • Destination management and social sustainability;
  • Forms of tourism as a destination management and marketing tool;
  • Sharing economy and digital nomads as forces of social and cultural change or tools for coping with crises;
  • Social media as a tool for community-based approaches in destination management;
  • Smart destinations, smart DDMMOs, and smart communities;
  • Co-creation for sustainable destinations and the role of local communities;
  • The role of the main stakeholders (e.g., airports and airlines) and stakeholder management at a destination level, in times of transition.

References

  • Defner, A., Karachalis, N., Psatha, E., Metaxas T. and Sirakoulis, K. (2020). City marketing and planning in two Greek cities: plurality or constraints?, European Planning Studies, 28 (7), 1333-1354.
  • Dredge, D. (2016). Are DMOs on a path to redundancy? Tourism Recreation Research, 41(3), 348-353.
  • Flores, R. P., & Costa, C. (2022). Capacity development for destination communities: A review. Revista Turismo & Desenvolvimento, 39, 83-100.
  • Fossgard, K., & Fredman, P. (2019). Dimensions in the nature-based tourism experiencescape: An explorative analysis. Journal of outdoor Recreation and Tourism, 28, 100219.
  • Gretzel, U. (2019). The role of social media in creating and addressing overtourism. Overtourism: Issues, realities and solutions, 1, 62-75.
  • Hassan, A. S., & Meyer, D. F. (2022). Does countries' environmental, social and governance (ESG) risk rating influence international tourism demand? A case of the Visegrád Four. Journal of Tourism Futures.
  • Higgins-Desbiolles, F. (2020). The “war over tourism”: Challenges to sustainable tourism in the tourism academy after COVID-19. Journal of Sustainable Tourism, 29(4), 551-569.
  • Milano C, Novelli M., Cheer J.M. (2019). Overtourism and Tourismphobia: A Journey Through Four Decades of Tourism Development, Planning and Local Concerns, Tourism Planning & Development, 16:4, 353-357, https://doi.org/10.1080/21568316.2019.1599604.
  • Nandasena, R., Morrison, A.M., Cai, W. and Coca-Stefaniak, J.A. (2023). Transformational tourism: A visionary approach to sustainable tourism? In: A.M. Morrison and D. Buhalis (eds.), Routledge Handbook on trends and Issues in Global Tourism, London: Taylor & Francis.
  • Papatheodorou, A. (2021). A review of research into air transport and tourism: Launching the Annals of Tourism Research Curated Collection on Air Transport and Tourism, Annals of Tourism Research, 87, 103151, https://doi.org/10.1016/j.annals.2021.103151.
  • Reinhold, S., & Beritelli, P. (2022). "Destination Management Organization (DMO)". In Encyclopedia of Tourism Management and Marketing. Cheltenham, UK: Edward Elgar Publishing. https://doi.org/10.4337/9781800377486.destination.management.organiza.
  • Vlassi, E. and Papatheodorou, A. (2021). Towards a Method to Assess the Role of Online Marketing Campaigns in the Airline-Airport-Destination Authority Triangular Business Relationship: The Case of Athens Tourism Partnership. In Graham, A., Adler, N., Niemeier, H.-M., Betancor, O., Antunes A. P., Bilotkach, V., Calderón, E. J. and Martini, G. (eds) Air Transport and Regional Development Policies, Abingdon: Routledge, 31-48 (ISBN: 9780367533144). https://doi.org/10.4324/9781003092070-12.
  • World Travel and Tourism Council (2022). Travel and Tourism Economic Impact 2022: Greece, London: WTTC. Available at: https://wttc.org/Research/Economic-Impact Accessed on 04 Jan 2022.

Prof. Dr. Andreas Papatheodorou
Dr. Eirini Vlassi
Dr. Nicholas Karachalis
Guest Editors

Manuscript Submission Information

Manuscripts should be submitted online at www.mdpi.com by registering and logging in to this website. Once you are registered, click here to go to the submission form. Manuscripts can be submitted until the deadline. All submissions that pass pre-check are peer-reviewed. Accepted papers will be published continuously in the journal (as soon as accepted) and will be listed together on the special issue website. Research articles, review articles as well as short communications are invited. For planned papers, a title and short abstract (about 100 words) can be sent to the Editorial Office for announcement on this website.

Submitted manuscripts should not have been published previously, nor be under consideration for publication elsewhere (except conference proceedings papers). All manuscripts are thoroughly refereed through a single-blind peer-review process. A guide for authors and other relevant information for submission of manuscripts is available on the Instructions for Authors page. Sustainability is an international peer-reviewed open access semimonthly journal published by MDPI.

Please visit the Instructions for Authors page before submitting a manuscript. The Article Processing Charge (APC) for publication in this open access journal is 2400 CHF (Swiss Francs). Submitted papers should be well formatted and use good English. Authors may use MDPI's English editing service prior to publication or during author revisions.

Keywords

  • tourism
  • resilience
  • regional development
  • destination management
  • DDMMO
  • community

Published Papers (3 papers)

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Research

19 pages, 1498 KiB  
Article
Emerging Sustainability Trends in Tourist Facilities: A Comparative Assessment of Multiple Hotels and Resorts
by Erasmia Papallou, Martha Katafygiotou and Thomas Dimopoulos
Sustainability 2024, 16(9), 3536; https://doi.org/10.3390/su16093536 - 24 Apr 2024
Viewed by 713
Abstract
This study presents a comparative assessment of emerging sustainability trends in tourist facilities, focusing on multiple hotels and resorts. By analyzing various aspects, such as energy efficiency, waste management, water conservation, and community engagement, this study evaluates the sustainability initiatives undertaken by these [...] Read more.
This study presents a comparative assessment of emerging sustainability trends in tourist facilities, focusing on multiple hotels and resorts. By analyzing various aspects, such as energy efficiency, waste management, water conservation, and community engagement, this study evaluates the sustainability initiatives undertaken by these establishments. Through a systematic review of sustainability reports, practices, challenges, and innovations, it identifies key trends shaping the future of sustainable tourism in the hospitality industry. Initially, two case studies of hospitality developments that are awarded with sustainability prizes have been reviewed. These real estate developments are located in the Maldives and Greece, and following their detailed review, a comparison is drawn with a sample of multiple hotels in Pafos City, Cyprus. This study aims to ascertain the presence of a reciprocal relationship between sustainable tourism destinations and their immediate environs, encompassing the local community. This investigation hinges on an analysis of the sustainable practices implemented by hotels situated within these destinations. Moreover, this study explores the distance of hotels from achieving sustainable development by analyzing their environmental, social, and economic practices. This investigation encompasses a range of hotels in Cyprus and internationally. Recommendations toward a more sustainable approach for touristic real estate units has been made, and it is concluded that the development of sustainable tourist destinations requires active involvement from the local and the government authorities, supported by programs facilitating sustainable tourism. Encouraging synergies among businesses and supporting destination management partnerships are crucial. Sustainable hospitality should adhere to environmental excellence, social responsibility, and economic viability. The findings provide valuable insights for policymakers, hotel managers, and stakeholders seeking to enhance environmental performance and social responsibility within tourist accommodations. Full article
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12 pages, 1217 KiB  
Article
Key Performance Indicators and Data Envelopment Analysis in Greek Tourism: A Strategic Planning Tool for Destinations and DMMOs
by Sotirios Varelas and Georgios Tsoupros
Sustainability 2024, 16(8), 3453; https://doi.org/10.3390/su16083453 - 20 Apr 2024
Viewed by 665
Abstract
Over the years, the tourism sector has constantly been a driving force in strengthening the Greek economy. Therefore, being capable of leveraging a tourism business’s performance can be of great importance in many aspects for destinations and destination management and marketing organizations (DMMOs). [...] Read more.
Over the years, the tourism sector has constantly been a driving force in strengthening the Greek economy. Therefore, being capable of leveraging a tourism business’s performance can be of great importance in many aspects for destinations and destination management and marketing organizations (DMMOs). For this very purpose, this study’s methodology consists of a combined application of the key performance indicators and data envelopment analysis. The research conducted is quantitative, aiming to analyze the efficiency of the Greek hotels by region and determine the effective ones, as well as the strategic and managerial changes which should be considered by the non-effective. As a result, it shall become possible for each set of hotels to know the ideal turnover and the tourism nights spent that they should achieve, based on their current capacity in terms of beds and employees. Ultimately, this process could play a pivotal role in a region’s strategic planning, both from a resource management perspective, as well as in establishing an effective, measurable strategy that can be implemented by regional policy makers and destination managers in a real-time benchmarking process. Full article
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14 pages, 811 KiB  
Article
The Impact of COVID-19 on Attitudes towards Growth Capacity of Tourism Firms: Evidence from Greece
by Gaby Gavriilidis and Theodore Metaxas
Sustainability 2024, 16(6), 2371; https://doi.org/10.3390/su16062371 - 13 Mar 2024
Viewed by 791
Abstract
The aim of this study was to examine the overall impact of the COVID-19 outbreak on the growth capacity of tourism firms in Greece during the first wave of the pandemic. To this end, questionnaires were distributed in 548 tourism enterprises operating throughout [...] Read more.
The aim of this study was to examine the overall impact of the COVID-19 outbreak on the growth capacity of tourism firms in Greece during the first wave of the pandemic. To this end, questionnaires were distributed in 548 tourism enterprises operating throughout Greece within different sub sectors (hotels, travel agents, restaurants, etc.) of the domestic tourism industry. Structural equation modeling (SEM) was employed for analyzing data. The results indicated that COVID-19 negatively influenced the growth capacity of tourism firms, which in turn affected their overall performance. In particular, the negative impact on growth capacity is reflected in dimensions such as managing economic losses and meeting financial obligations. On the other hand, factors such as psychological pressure and fear had no direct impact on the growth capacity of Greek companies during the first wave of the pandemic. A slight association between psychological pressure and growth capacity was detected, which needs further scientific investigation to be supported. Overall, the study highlighted how health crises influence the dynamics and operation of firms operating in the tourism sector, offering useful insights for addressing similar turbulences in future. In this context, domestic tourism authorities should take measurers for improving the growth capacity of Greek firms in periods of turmoil to ensure sustainability in the sector. Full article
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