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New Trends and Patterns in Consumer Behavior and Sustainable Marketing Strategies

A special issue of Sustainability (ISSN 2071-1050). This special issue belongs to the section "Economic and Business Aspects of Sustainability".

Deadline for manuscript submissions: 10 January 2025 | Viewed by 437

Special Issue Editor


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Guest Editor
Department of Business and Marketing, University of Santiago de Compostela, 15782 Santiago de Compostela, Spain
Interests: social media marketing; customer behavior; employee performance; new technologies adoption and use
Special Issues, Collections and Topics in MDPI journals

Special Issue Information

Dear Colleagues,

We are delighted to extend an invitation to you for the upcoming Special Issue of Sustainability, entitled "New Trends and Patterns in Consumer Behavior and Sustainable Marketing Strategies".

Sustainability is a pervasive force, influencing various facets of different organizations. The evolution towards sustainable business models is reshaping the landscape of commerce. The formulation and implementation of marketing strategies play pivotal roles in this transformation, serving as central aspects of both marketing practice and academic pedagogy. Marketing strategy holds significance in explaining firm performance within marketing theory and remains a focal point for academic exploration.

While the research interest in strategic marketing has grown, particularly in areas crucial for understanding the long-term performance of products, brands, strategic business units, and firms, there is a need to discern the extent to which these research areas converge with marketing strategy—the core construct in strategic marketing.

The study of consumer behavior is gaining prominence due to the proliferation of new trends and patterns associated with evolving technologies. Consumer-oriented research has taken dual approaches, delving into psychological characteristics, demographics, and shopping motivations and orientations, alongside the examination of technical aspects such as online store specifications, payment methods, information accessibility, usage intentions, and ease of use. Despite their non-contradictory nature, there is a scarcity of research amalgamating both perspectives and a dearth of studies combining marketing strategy with consumer behavior.

Hence, the aim of this Special Issue is to provide a platform for researchers to use when delving into the interplay between marketing strategy and consumer behavior from a sustainability perspective. Our objective is to deepen the understanding of recent advancements, identify emerging trends, and disseminate the latest research findings. Ultimately, this endeavor seeks to assist managers and marketers in operating effectively and sustainably.

We welcome original research articles and reviews in diverse research areas, including, but not limited to, the following inquiries:

  • What organizational structures facilitate the development of sustainable marketing strategies that adapt to changing customer and firm needs?
  • Which optimal set of sustainable marketing strategies yields favorable outcomes amid competing priorities and diverse internal and external stakeholders?
  • How can sustainable marketing strategies be formulated and implemented to enhance customer centricity and engagement?
  • What digital marketing strategies can assist firms to achieve their sustainability objectives?
  • What barriers exist in the adoption of sustainable marketing strategies?
  • What attitudes do consumers hold toward sustainable consumption?
  • What are the actual behaviors of consumers, and how do they evolve over time?
  • Which combination of personal characteristics and new technical aspects result in new patterns of customer behavior?
  • How effective are various marketing strategies in stimulating different consumer attitudes and behaviors?

We eagerly await your valuable contributions to this special issue.

Prof. Dr. Concepción Varela-Neira
Guest Editor

Manuscript Submission Information

Manuscripts should be submitted online at www.mdpi.com by registering and logging in to this website. Once you are registered, click here to go to the submission form. Manuscripts can be submitted until the deadline. All submissions that pass pre-check are peer-reviewed. Accepted papers will be published continuously in the journal (as soon as accepted) and will be listed together on the special issue website. Research articles, review articles as well as short communications are invited. For planned papers, a title and short abstract (about 100 words) can be sent to the Editorial Office for announcement on this website.

Submitted manuscripts should not have been published previously, nor be under consideration for publication elsewhere (except conference proceedings papers). All manuscripts are thoroughly refereed through a single-blind peer-review process. A guide for authors and other relevant information for submission of manuscripts is available on the Instructions for Authors page. Sustainability is an international peer-reviewed open access semimonthly journal published by MDPI.

Please visit the Instructions for Authors page before submitting a manuscript. The Article Processing Charge (APC) for publication in this open access journal is 2400 CHF (Swiss Francs). Submitted papers should be well formatted and use good English. Authors may use MDPI's English editing service prior to publication or during author revisions.

Keywords

  • marketing strategy
  • customer behavior
  • digital technologies
  • sustainable strategies

Published Papers (1 paper)

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Research

26 pages, 1722 KiB  
Article
Urban Tourism Appeal: The Effectiveness of Communication Channels and Multimedia Formats in Creating Tourists’ Expectations
by Ivana Skočajić, Vladimir Pavković, Jelena Krstić, Milica Kostić-Stanković, Tamara Vlastelica and Tamara Rajić
Sustainability 2024, 16(11), 4552; https://doi.org/10.3390/su16114552 - 27 May 2024
Viewed by 222
Abstract
Tourists’ expectations related to urban tourist destinations, which often derive from wider concept of destinations’ images, encompass a wide range of needs, desires and anticipations that tourists develop prior to visiting a particular destination. They are formed under the influence of different factors, [...] Read more.
Tourists’ expectations related to urban tourist destinations, which often derive from wider concept of destinations’ images, encompass a wide range of needs, desires and anticipations that tourists develop prior to visiting a particular destination. They are formed under the influence of different factors, one of which is traditional and digital communication channels. The objective of this research is to determine whether different communication channels and multimedia formats, used by tourists in the pre-travelling phase, could shape their expectations related to tangible and intangible characteristics of urban tourist destinations. The data gathering was conducted by applying Computer-Aided Web Interviewing (CAWI) on a representative sample of 312 adult citizens residing in Belgrade, the capital of the Republic of Serbia. The findings indicate that both traditional and digital communication channels, alongside personal recommendations used prior to the trip, significantly contribute to shaping respondents’ expectations concerning tangible characteristics of urban tourist destinations. Digital communication channels and personal recommendations appeared to be more important in shaping expectations related to the intangible characteristics of urban tourist destinations. Also, different formats of online media content exhibited positive associations with expectations concerning the tangible and intangible characteristics of urban tourist destinations. The obtained results provide recommendations for tourist organizations and local government entities, valuable for developing effective communication strategies for targeting potential tourists. Full article
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