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Clinics and Practice
Volume 13
Issue 6
10.3390/clinpract13060135
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Brief Report

Stress, Professional Burnout, and Employee Efficiency in the Greek National Organization for the Provision of Health Services

by
Alexandra Vlassi
1,
Evangelos Vitkos
2,*,
Despoina Michailidou
3,
Panagis M. Lykoudis
4,
Lambrini Kioroglou
5,
Athanassios Kyrgidis
3,
Ioannis Tilaveridis
6 and
Theodoros Dardavesis
1
1
Laboratory of Hygiene, Social & Preventive Medicine and Medical Statistics, Department of Medicine, School of Health Sciences, Aristotle University of Thessaloniki, 541 24 Thessaloniki, Greece
2
Department of Oral and Maxillofacial Surgery, University Hospital of Crete, 715 00 Heraklion, Greece
3
Department of Oral and Maxillofacial Surgery, George Papanikolaou General Hospital, 570 10 Thessaloniki, Greece
4
Consultant Hepato-Pancreato-Biliary Surgeon Honorary Lecturer, Division of Surgery & Interventional Science, University College London, London NW3 2PS, UK
5
School of Medicine and School of Law, Aristotle University of Thessaloniki, 541 24 Thessaloniki, Greece
6
Department of Oral and Maxillofacial Surgery, Aristotle University of Thessaloniki, 541 24 Thessaloniki, Greece
*
Author to whom correspondence should be addressed.
Clin. Pract. 2023, 13(6), 1541-1548; https://doi.org/10.3390/clinpract13060135
Submission received: 27 August 2023 / Revised: 31 October 2023 / Accepted: 23 November 2023 / Published: 25 November 2023
Versions Notes

Abstract

Background: Workplace stress and burnout in the Greek healthcare system had been considered severe even before the high pressure of the COVID-19 pandemic. We aimed to investigate occupational quality of life and burnout effects on workplace errors among the administrative staff in the Greek healthcare system. Methods: We enrolled 120 administrative healthcare employee participants between April and May 2019. Occupational burnout was assessed using the Maslach Burnout Inventory—Human Services Survey and the Hospital Anxiety and Depression Scale. Findings: Inadequate staffing, a low sense of well-being, exhaustion, and low family income were associated with workplace errors. Increased workload and staff shortages were associated with occupation related quality of life. Conclusions: Targeted interventions supporting healthcare staff mental health are warranted. Application to Practice: Wellness and professional burnout can affect professional efficiency and are associated with workplace errors in the healthcare sector. Targeted interventions are warranted to support the mental health of healthcare staff during work and to prevent incidents of post-traumatic stress. Shortages of staffing may lead to an increase in the cost of the provided services.
Keywords: anxiety; burnout; wellness; workplace errors anxiety; burnout; wellness; workplace errors

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MDPI and ACS Style

Vlassi, A.; Vitkos, E.; Michailidou, D.; Lykoudis, P.M.; Kioroglou, L.; Kyrgidis, A.; Tilaveridis, I.; Dardavesis, T. Stress, Professional Burnout, and Employee Efficiency in the Greek National Organization for the Provision of Health Services. Clin. Pract. 2023, 13, 1541-1548. https://doi.org/10.3390/clinpract13060135

AMA Style

Vlassi A, Vitkos E, Michailidou D, Lykoudis PM, Kioroglou L, Kyrgidis A, Tilaveridis I, Dardavesis T. Stress, Professional Burnout, and Employee Efficiency in the Greek National Organization for the Provision of Health Services. Clinics and Practice. 2023; 13(6):1541-1548. https://doi.org/10.3390/clinpract13060135

Chicago/Turabian Style

Vlassi, Alexandra, Evangelos Vitkos, Despoina Michailidou, Panagis M. Lykoudis, Lambrini Kioroglou, Athanassios Kyrgidis, Ioannis Tilaveridis, and Theodoros Dardavesis. 2023. "Stress, Professional Burnout, and Employee Efficiency in the Greek National Organization for the Provision of Health Services" Clinics and Practice 13, no. 6: 1541-1548. https://doi.org/10.3390/clinpract13060135

APA Style

Vlassi, A., Vitkos, E., Michailidou, D., Lykoudis, P. M., Kioroglou, L., Kyrgidis, A., Tilaveridis, I., & Dardavesis, T. (2023). Stress, Professional Burnout, and Employee Efficiency in the Greek National Organization for the Provision of Health Services. Clinics and Practice, 13(6), 1541-1548. https://doi.org/10.3390/clinpract13060135

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