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Journal: J. Open Innov. Technol. Mark. Complex., 2020
Volume: 6
Number: 143

Article: E-Service Quality from Attributes to Outcomes: The Similarity and Difference between Digital and Hybrid Services
Authors: by Natalia Vatolkina, Elena Gorbashko, Nadezhda Kamynina and Olga Fedotkina
Link: https://www.mdpi.com/2199-8531/6/4/143

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