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Journal: J. Open Innov. Technol. Mark. Complex., 2021
Volume: 7
Number: 185
Article:
The Role of Consumer and Customer Journeys in Customer Experience Driven and Open Innovation
Authors:
by
Gundars Kokins, Anita Straujuma and Inga Lapiņa
Link:
https://www.mdpi.com/2199-8531/7/3/185
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