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Article

Coopetition with the Industrial IoT: A Service-Dominant Logic Approach

by
Agostinho da Silva
1,2,* and
Antonio J. Marques Cardoso
1
1
CISE—Electromechatronic Systems Research Centre, University of Beira Interior, 6201-001 Covilhã, Portugal
2
CIGEST—Centre for Research in Management, Lisbon Business School, 1000-002 Lisboa, Portugal
*
Author to whom correspondence should be addressed.
Appl. Syst. Innov. 2024, 7(3), 47; https://doi.org/10.3390/asi7030047
Submission received: 21 March 2024 / Revised: 17 May 2024 / Accepted: 29 May 2024 / Published: 31 May 2024
(This article belongs to the Special Issue New Challenges of Innovation, Sustainability, Resilience in X.0 Era)

Abstract

Abstract: This research addresses the critical gap in enabling effective coopetition networks through technological innovation with the development of Cockpit4.0+, an Industrial Internet of Things (IIoT) artefact tailored for small- and medium-sized enterprises (SMEs). By employing the principles of Service-Dominant Logic (S-D Logic) and leveraging the Design Science Research (DSR) methodology, Cockpit4.0+ represents a pioneering approach to incorporating the IIoT within ecosystems for value co-creation. This facilitates competition and cooperation among firms, enhancing the operational dynamics within SME networks. Evaluated by experts in the ornamental stone sector, a significant sector of the Portuguese economy, the system demonstrated a positive functional acceptance rate of 78.9%. An experimental test was conducted following the positive preliminary functional evaluation of Cockpit4.0+, especially among more digitally advanced companies. The findings revealed that the on-time delivery performance under current best practices (CB.Ps) was 67.1%. In contrast, implementing coopetition network practices (CN.Ps) increased on-time delivery to 77.5%. These positive evaluations of Cockpit4.0+ underscore the practical applicability of S-D Logic and provide fresh insights into the dynamics of coopetition, particularly beneficial for SMEs. Despite its promising results, the real-world efficacy of IIoT systems like Cockpit4.0+ requires further empirical studies to verify these findings. Future research should focus on examining the scalability of Cockpit4.0+ and its adaptability across various sectors and enhancing its cybersecurity measures to ensure its long-term success and broader adoption.
Keywords: coopetition; service ecosystems; networks; industrial IoT; S-D logic coopetition; service ecosystems; networks; industrial IoT; S-D logic

Share and Cite

MDPI and ACS Style

da Silva, A.; Cardoso, A.J.M. Coopetition with the Industrial IoT: A Service-Dominant Logic Approach. Appl. Syst. Innov. 2024, 7, 47. https://doi.org/10.3390/asi7030047

AMA Style

da Silva A, Cardoso AJM. Coopetition with the Industrial IoT: A Service-Dominant Logic Approach. Applied System Innovation. 2024; 7(3):47. https://doi.org/10.3390/asi7030047

Chicago/Turabian Style

da Silva, Agostinho, and Antonio J. Marques Cardoso. 2024. "Coopetition with the Industrial IoT: A Service-Dominant Logic Approach" Applied System Innovation 7, no. 3: 47. https://doi.org/10.3390/asi7030047

APA Style

da Silva, A., & Cardoso, A. J. M. (2024). Coopetition with the Industrial IoT: A Service-Dominant Logic Approach. Applied System Innovation, 7(3), 47. https://doi.org/10.3390/asi7030047

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