Story Starter: A Tool for Controlling Multiple Virtual Reality Headsets with No Active Internet Connection
Abstract
:1. Introduction
1.1. Scenario
Onboarding
1.2. Related Work
1.2.1. Technical Descriptions
1.2.2. Technical Overview
1.3. Solution Overview
1.3.1. Technical Overview
1.3.2. Headset Linkup
2. Assessment
2.1. Onboarder Focus Group
“I think it reduces the queue a lot because if you do not have to do the initial set-up before putting a headset on, then you can just have the headset sitting on the chair, and they can pop it on. You can press Go, and the tablet is way quicker, probably saves about 20 s a person... 30 s”, J.
“Story Starter allows you to skip the part where you have to ‘mansplain’ stuff to them, sorry to the men in the room”, L.
“...really helps to assist them, especially if they’ve got a problem”, J.
“...I can just sit them down, talk about experience, get them calm. And that’s the magic of technology. ‘Your experience will start in just a second. Let me know how the sound is,’ etc. So I think it just removes a lot from the dialogue, calms the viewer and just feels a lot more professional”, J.
“It made it so much easier”, D.
“It just felt a lot more professional”, J.
“no one actually really … noticed the tablets or noticed the technical side of it”, N.
“ I remember the first day [another onboarder] pulls out the router and stuff, I’m like, Oh God, I need to pick [this]... up”, T.
“[I was worried] I would change the different shape instead of the one that I wanted to. But I think you just get used to it the more that you do it”, N.
“When you put them in the headset, go to start it, and it’s crashed in that transition period, going back over to them and telling them you have to take the headset off them and do it [manually] is so awkward”, J.
2.2. Tour Visitor Feedback
“The staff were incredibly helpful, polite and had brilliant customer service skills. The VR headset section was brilliant in that there were no glitches, it was all fully immersed, and the detail was incredible!”, Blackpool, 25 (location of the tour when data collected, age of person providing feedback).
“I really enjoyed today’s experience, particularly my first ever taste of VR! The team were all brilliant—friendly, helpful and patient. Thank you!”, Bradford, 67.
“Everything was perfectly organised, and technology worked all the time”, Slough, 43.
“[The experience] stopped working (froze?) quite early on, but the staff got it going again quickly”, Bradford, 67.
“Sound problem with headset, soon rectified by your staff”, Slough, 62.
2.3. Limitations
3. Discussion
Challenges
4. Conclusions
Supplementary Materials
Author Contributions
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Acknowledgments
Conflicts of Interest
References
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ArborXR | ManageXR | Quest for business | Showtime | Story Starter | |
---|---|---|---|---|---|
Works with no active internet connection | no | no | no | yes | yes |
Home-screen | yes | yes | no | yes | no |
Quest1-3 | yes | yes | yes | yes | yes |
Other VR devices, such as Pico | yes | yes | no | yes | in development |
Start experience | yes | yes | yes | yes | yes |
Lock down devices | yes | yes | yes | no | no |
Deploy content | yes | yes | yes | videos/photos | yes |
Monitor usage | yes | yes | yes | limited | limited |
Monitor battery | yes | yes | yes | yes | yes |
Monitor storage | yes | yes | yes | no | no |
Run app | yes | yes | yes | yes (limited by license) | yes |
Number of devices | many | many | many | many | 15 |
Pricing | $7 per device per month ‘starter’ $10 per device per month ‘essential’ $13 per device per month ‘premium’ | $7 per device per month ‘essential’ $10 per device per month ‘premium’ | $15 per month ‘single user’ $24 per month ‘shared user’ | ‘local’ no Wi-FI version €1199 for 10 headsets Wi-Fi required version €8–€10 per device per month | model undecided |
Remote view | requires ‘essential’ subscription | requires ‘premium’ subscription | yes | yes | yes |
Application Programming Interface (API) | yes (unclear if available with all plans) | yes, with premium pricing | ? | yes | no |
Topics |
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Did anyone ever comment on the fact that you were starting their experience from the tablet? |
Tell me some of the challenges that you’ve had in onboarding people in the past without Story Starter |
Were you able to onboard more people because of Story Starter? |
What did not work well when you were using Story Starter? |
What worked well when you were using Story Starter? |
How would you improve Story Starter? |
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© 2024 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/).
Share and Cite
Woods, A.T.; Whittaker, L.; Smith, N.; Ispas, R.; Moore, J.; Morgan, R.D.; Bennett, J. Story Starter: A Tool for Controlling Multiple Virtual Reality Headsets with No Active Internet Connection. Virtual Worlds 2024, 3, 171-183. https://doi.org/10.3390/virtualworlds3020009
Woods AT, Whittaker L, Smith N, Ispas R, Moore J, Morgan RD, Bennett J. Story Starter: A Tool for Controlling Multiple Virtual Reality Headsets with No Active Internet Connection. Virtual Worlds. 2024; 3(2):171-183. https://doi.org/10.3390/virtualworlds3020009
Chicago/Turabian StyleWoods, Andy T., Laryssa Whittaker, Neil Smith, Robert Ispas, Jackson Moore, Roderick D. Morgan, and James Bennett. 2024. "Story Starter: A Tool for Controlling Multiple Virtual Reality Headsets with No Active Internet Connection" Virtual Worlds 3, no. 2: 171-183. https://doi.org/10.3390/virtualworlds3020009
APA StyleWoods, A. T., Whittaker, L., Smith, N., Ispas, R., Moore, J., Morgan, R. D., & Bennett, J. (2024). Story Starter: A Tool for Controlling Multiple Virtual Reality Headsets with No Active Internet Connection. Virtual Worlds, 3(2), 171-183. https://doi.org/10.3390/virtualworlds3020009