Robots in Eldercare: How Does a Real-World Interaction with the Machine Influence the Perceptions of Older People?
Abstract
:1. Introduction
2. Materials and Methods
2.1. Participants
2.2. Procedure
- Interaction with the robot and technical issues (10 statements),
- Assistive role of the robot (13 statements),
- Social aspects of using the robot (6 statements),
- Ethical issues (5 statements).
2.3. Statistical Analysis
3. Results
3.1. Characteristics of the Studied Group
3.2. Opinions of the Participants about the Robot after Viewing Its Photograph Only
3.3. Opinions of the Participants after Interaction with the Robot
3.4. Investigation of the Determinants of Participants’ Opinion Changes
- age was only relevant for the change of opinion on statement B2—The robot should help the elderly to preserve their memory function, e.g., by playing memory games with them—opinions of participants from the older group (80 years and older) on this subject were more likely to deteriorate after interaction with the robot in this area (18.8% vs. 6.2%; p < 0.05);
- responses were gender—relevant only for statement D5—It is acceptable that the robot will have much information about the user (social, medical, others)—men more often changed their opinion for the worse after contact with the robot compared to women (22.5% vs. 7.8%; p < 0.05);
- ease of use of technological devices was relevant only for statement B4—The robot should provide advice about a healthy diet—in people declaring ease of use of technology, a less frequent worsening after interaction with the robot was observed (8.2% vs. 22.2%; p < 0.05).
4. Discussion
5. Conclusions
Supplementary Materials
Author Contributions
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Acknowledgments
Conflicts of Interest
References
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Area | Statement | 1st Assessment Mean ± SD (Median) | 2nd Assessment Mean ± SD (Median) | Wilcoxon Pair Order Test (p) |
---|---|---|---|---|
A. INTERACTION WITH THE ROBOT AND TECHNICAL ISSUES | A1 The robot should be a companion of the elderly person | 3.9 ± 1.4 (4) | 4.4 ± 1.1 (4) | <0.001 |
A2 The robot should be an assistant of the elderly person | 4.1 ± 1.3 (5) | 4.6 ± 0 (5) | <0.005 | |
A3 The robot should be a useful device of the elderly person (something to be used when needed, with no other interaction) | 4.3 ± 1.2 (5) | 4.7 ± 0.7 (5) | <0.001 | |
A4 The elderly are prepared to interact with a robot | 1.8 ± 1.0 (1) | 2.2 ± 1.4 (2) | <0.005 | |
A5 The elderly are able to manage with the robot | 2.6 ± 1.3 (2) | 2.7 ± 1.4 (3) | 0.366270 | |
A6 The elderly want to increase their knowledge about the robots to be able to operate them | 3.6 ± 1.4 (4) | 3.8 ± 1.4 (4) | 0.208229 | |
A7 The robot should instruct the elderly person what to do in case of a problem with its operation | 4.4 ± 1.0 (5) | 4.6 ± 1.0 (5) | 0.082072 | |
A8 The robot should be customisable (adjusted to individual user preferences and needs) | 4.3 ± 1.1 (5) | 4.7 ± 0.9 (5) | <0.001 | |
A9 The elderly should be able to choose the functions of the robot they want to use and disable other ones | 4.3 ± 1.2 (5) | 4.5 ± 1.0 (5) | 0.071043 | |
A10 If the robot has been switched off by the owner, it should reactivate automatically (after a specific period) so that it is not forgotten in off mode | 4.3 ± 1.2 (5) | 4.5 ± 1.1 (5) | 0.236306 | |
B. ASSISTIVE ROLE OF THE ROBOT | B1 The robot should increase the safety of the elderly home, e.g., locking doors, detecting leaking gas etc. | 4.7 ± 0.8 (5) | 4.8 ± 0.7 (5) | 0.365517 |
B2 The robot should help the elderly to preserve their memory function, e.g., by playing memory games with them | 4.6 ± 0.9 (5) | 4.7 ± 0.8 (5) | 0.097018 | |
B3 The robot should encourage and guide the elderly to perform physical exercises | 4.5 ± 1.1 (5) | 4.6 ± 0.9 (5) | 0.162042 | |
B4 The robot should provide advice about a healthy diet | 4.1 ± 1.3 (5) | 4.3 ± 1.1 (5) | 0.092461 | |
B5 The robot should monitor the environment (temperature, humidity) and suggest air conditioning adjustment or windows opening | 4.5 ± 1.0 (5) | 4.6 ± 0.9 (5) | 0.130593 | |
B6 The robot should measure physiological parameters (blood pressure, heart rate, body temperature) of the elderly person | 4.7 ± 0.9 (5) | 4.6 ± 0.9 (5) | 0.600458 | |
B7 The robot should monitor the amount of food and fluid intake of the owner | 3.9 ± 1.4 (5) | 4.1 ± 1.4 (5) | 0.288922 | |
B8 The robot should remind the elderly about appointments | 4.5 ± 1.0 (5) | 4.6 ± 1.0 (5) | 0.330880 | |
B9 The robot should remind the elderly about medication | 4.6 ± 0.9 (5) | 4.8 ± 0.8 (5) | 0.178957 | |
B10 The robot should remind about meals times, drinks | 4.2 ± 1.3 (5) | 4.4 ± 1.2 (5) | 0.127508 | |
B11 The robot should observe the behaviour of the elderly person to detect falls or changes due to illness | 4.7 ± 0.8 (5) | 4.8 ± 0.6 (5) | 0.186572 | |
B12 The robot should call the centre in case of emergency | 4.9 ± 0.5 (5) | 4.8 ± 0.7 (5) | 0.444587 | |
B13 The robot should help the owner to find lost objects (e.g., glasses, keys) | 4.6 ± 0.9 (5) | 4.6 ± 0.9 (5) | 0.061287 | |
C. SOCIAL ASPECTS | C1 The robot could decrease the sense of loneliness and improve the mood of the elderly person | 3.8 ± 1.4 (4) | 4.3 ± 1.1 (4) | <0.0005 |
C2 The robot could encourage the elderly to enhance their contacts with friends | 4.2 ± 1.1 (5) | 4.4±1.1 (5) | 0.104077 | |
C3 The robot should initiate contacts with others (calling friends, initiating skype conversations) | 4.2 ± 1.3 (5) | 4.3 ± 1.2 (5) | 0.262570 | |
C4 The robot should have entertainment functions (e.g., gaming partner, reading aloud or playing music function) | 4.5 ± 1.0 (5) | 4.6 ± 1.0 (5) | 0.270767 | |
C5 The robot should detect the owner’s mood (facial expression) | 4.2 ± 1.2 (5) | 4.3 ± 1.2 (5) | 0.458659 | |
C6 The robot should accompany the owner in everyday activities (watching TV, preparing meals) | 4.0 ± 1.3 (5) | 4.1 ± 1.3 (5) | 0.883143 | |
D. ETHICAL ISSUES | D1 The elderly person should have control over the robot | 4.2 ± 1.2 (5) | 4.3 ± 1.2 (5) | 0.616456 |
D2 The elderly person should be able to send the robot to its place/docking station and keep it there | 4.2±1.0 (5) | 4.4 ± 1.1 (5) | 0.272291 | |
D3 It is acceptable that the robot informs a family member or caregiver about the older person’s behaviour/health problems | 4.2 ± 1.0 (5) | 4.6±1.0 (5) | <0.005 | |
D4 The elderly person should be able to switch off the robot in specific situations (friends’ visits, privacy reasons etc.) | 4.5 ± 0.9 (5) | 4.6 ± 0.9 (5) | 0.336526 | |
D5 It is acceptable that the robot will have much information about the user (social, medical, others) | 4.1 ± 1.3 (5) | 4.3 ± 1.1 (5) | 0.060194 |
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Tobis, S.; Piasek, J.; Cylkowska-Nowak, M.; Suwalska, A. Robots in Eldercare: How Does a Real-World Interaction with the Machine Influence the Perceptions of Older People? Sensors 2022, 22, 1717. https://doi.org/10.3390/s22051717
Tobis S, Piasek J, Cylkowska-Nowak M, Suwalska A. Robots in Eldercare: How Does a Real-World Interaction with the Machine Influence the Perceptions of Older People? Sensors. 2022; 22(5):1717. https://doi.org/10.3390/s22051717
Chicago/Turabian StyleTobis, Slawomir, Joanna Piasek, Miroslawa Cylkowska-Nowak, and Aleksandra Suwalska. 2022. "Robots in Eldercare: How Does a Real-World Interaction with the Machine Influence the Perceptions of Older People?" Sensors 22, no. 5: 1717. https://doi.org/10.3390/s22051717
APA StyleTobis, S., Piasek, J., Cylkowska-Nowak, M., & Suwalska, A. (2022). Robots in Eldercare: How Does a Real-World Interaction with the Machine Influence the Perceptions of Older People? Sensors, 22(5), 1717. https://doi.org/10.3390/s22051717