- Article
29 Pages
Social connectedness is essential to student learning, development, and well-being, and campus social infrastructure is one important contributor to that connectedness. This two-phase qualitative study draws on interviews with students living on campus at a U.S. university during COVID-19 campus restrictions (Spring 2021; n = 26) and after campus spaces reopened (Spring 2022; n = 17). Fourteen students participated in both phases; three Phase II-only participants were recruited to add exploratory disability perspectives. Using the pandemic as a naturally occurring socio-spatial disruption, a grounded, iterative thematic analysis examined how campus environments were experienced as supporting or constraining different phases of relationship-building. Participants associated restricted access with fewer incidental encounters, reduced opportunities to develop weak ties, and fewer proximate social cues supporting recognition and low-stakes interaction. Early-year students often struggled to initiate relationships, while returning students described difficulty maintaining and deepening existing ties. Proximity to roommates, suitemates, and neighbors buffered isolation for some, and interactive classroom formats supported connection despite restrictions. After reopening, longitudinal participants described renewed incidental contact, broader academic networks, and improved well-being, although some experienced lingering barriers. The Phase II-only disability perspectives highlighted both the accessibility benefits of remote participation and the consequences of rolling back flexible accommodations. As campuses navigate hybrid learning, increasingly digitally mediated social life, and concerns about student mental health, the findings offer design and programming considerations for strengthening campus social infrastructure. Although the evidence comes from a single U.S. campus during an unusual period, these mechanism-focused insights suggest priorities for future research and context-specific campus planning.
Architecture
18 October 2026









