Almeida, C.; Castro, C.; Leiva, V.; Braga, A.C.; Freitas, A.
Optimizing Sentiment Analysis Models for Customer Support: Methodology and Case Study in the Portuguese Retail Sector. J. Theor. Appl. Electron. Commer. Res. 2024, 19, 1493-1516.
https://doi.org/10.3390/jtaer19020074
AMA Style
Almeida C, Castro C, Leiva V, Braga AC, Freitas A.
Optimizing Sentiment Analysis Models for Customer Support: Methodology and Case Study in the Portuguese Retail Sector. Journal of Theoretical and Applied Electronic Commerce Research. 2024; 19(2):1493-1516.
https://doi.org/10.3390/jtaer19020074
Chicago/Turabian Style
Almeida, Catarina, Cecilia Castro, Víctor Leiva, Ana Cristina Braga, and Ana Freitas.
2024. "Optimizing Sentiment Analysis Models for Customer Support: Methodology and Case Study in the Portuguese Retail Sector" Journal of Theoretical and Applied Electronic Commerce Research 19, no. 2: 1493-1516.
https://doi.org/10.3390/jtaer19020074
APA Style
Almeida, C., Castro, C., Leiva, V., Braga, A. C., & Freitas, A.
(2024). Optimizing Sentiment Analysis Models for Customer Support: Methodology and Case Study in the Portuguese Retail Sector. Journal of Theoretical and Applied Electronic Commerce Research, 19(2), 1493-1516.
https://doi.org/10.3390/jtaer19020074