1. Introduction
With the rising awareness of the environmental implications of waste disposal, the management and treatment of health-care wastes (HCWs) are gaining more attention all around the world [
1,
2,
3,
4]. HCW that is improper handled and disposed of may cause environmental pollution and health problems in terms of proliferation of diseases caused by viruses and micro-organisms, as well as contamination of ground water by untreated medical waste in landfills [
5,
6]. The HCW management is especially important in developing nations due to conspicuously inappropriate disposal methods, and insufficient financing and infrastructural challenges [
7,
8,
9]. The HCW is defined as all waste materials generated by health care facilities, such as hospitals, clinics, private surgeries, diagnostic centers, dental practices, blood banks, as well as research facilities and laboratories [
5,
10]. It includes sharps, human tissue, body parts, diagnostic samples, blood, chemicals, pharmaceuticals, medical devices and radioactive materials [
10,
11]. To avoid human health and environmental issues accompanying poor management of the HCW, both governments and scholars search for effective waste treatment strategies and solutions. Further on, the problems associated with treatment of HCWs should be solved in a manner that minimizes the risks to the public health and human well-being, and the damage to the environment. Therefore, the development of logical and systematic scientific methods is essential to assist urban decision makers in prioritizing and selecting an optimized HCW treatment technology.
The selection of HCW treatment alternatives is a major complex problem which could be dealt through a multi-criteria analysis. To date, much progress has been made in research relating to the HCW disposal technology selection and a variety of decision support methods have been developed in the literature. For example, Dursun
et al. [
12] proposed a fuzzy multi-criteria decision making (MCDM) method based on the principles of fuzzy measure and fuzzy integral to identify the most suitable HCW treatment alternative for Istanbul. Karagiannidis
et al. [
13] applied analytic hierarchy process (AHP) technique for the effective planning and integrated assessment of scenarios on thermal processing of infectious hospital wastes, and Brent
et al. [
14] adopted the AHP method to establish HCW management systems that minimize infection risks in developing nations. Dursun
et al. [
15] developed two MCDM frameworks using multi-level hierarchical structure and fuzzy set theory for the multi-attribute assessment of HCW disposal alternatives. Liu
et al. [
16] presented a VIKOR-based fuzzy MCDM method for ranking HCW treatment technologies, in which linguistic terms are employed to assess the feasible disposal options and the ordered weighted averaging (OWA) operator is used to aggregate the individual assessments of decision makers. In addition, Liu
et al. [
17] evaluated HCW disposal strategies by applying a modified MULTIMOORA method called interval 2-tuple linguistic MULTIMOORA, and Liu
et al. [
18] selected the appropriate HCW treatment alternative based on a hybrid MCDM model integrating 2-tuple DEMATEL technique and fuzzy MULTIMOORA method. Ciplak [
19] identified the best available HCW management option in the Turkish West Black Sea Region with the assistance of a multi-criteria decision analysis framework.
The technique for order preference by similarity to an ideal solution (TOPSIS) method [
20] is one of the most classical MCDM methods used for dealing with the selection of the optimal one from a set of available alternatives. It provides an effective framework to investigate complex decision problems based on the evaluation of multiple conflict criteria. The basic concept of the TOPSIS is that the chosen alternative should have the shortest distance from the positive-ideal solution and the longest distance from the negative-ideal solution. Due to its simplicity and ability to yield an indisputable ranking order, the TOPSIS method has been studied and applied in solving a variety of MCDM problems including robot selection [
21,
22], green supply chain management [
23], material selection [
24], health-care system evaluation [
25] and many other areas of management decision problems [
26,
27,
28].
On the other hand, it is usually assumed that the available information is clearly known and can be assessed with exact numbers in the existing HCW treatment technology selection methods. In many situations, however, the input arguments may take the form of linguistic terms because of time pressure, lack of knowledge, and decision makers’ limited attention and information processing capabilities [
15,
17,
18]. Furthermore, decision makers tend to use different linguistic term sets for expressing their evaluations on the established selection criteria considering their personal backgrounds, preferences and different understanding levels to the HCW disposal alternatives. The interval 2-tuple linguistic representation model [
29] is highly useful in depicting uncertainty and vagueness of an object, and can be used as a powerful tool to express decision information under various uncertain environments [
30,
31,
32,
33].
Based upon the above analyses, it can be seen that it is promising to extend the TOPSIS method to accommodate the interval 2-tuple linguistic environment in order to solve the problem of HCW treatment technology selection more efficiently. Therefore, the aim of this paper is to develop a new hybrid decision making approach based on interval 2-tuple linguistic variables and a modified TOPSIS method to select the best disposal technology for HCW management. In particular, we will introduce a distance aggregation operator called the interval 2-tuple induced ordered weighted distance (ITIOWD) operator to improve the TOPSIS method, which parameterizes a wide range of interval 2-tuple distance operators based on a complex reordering process. The proposed interval 2-tuple induced TOPSIS (ITI-TOPSIS) approach can not only model the uncertainty and diversity of assessment information provided by decision makers, but also include the complex attitudinal character of the decision maker in the aggregation process and provide a more complete picture of the HCW treatment technology selection problem. Finally, for the purpose of proving the validity of the proposed method, a case study of selecting the optimum solution for HCW management in Shanghai, China is presented.
The rest of this paper is structured as follows: in
Section 2, we introduce some basic concepts regarding interval 2-tupes and present the ITIOWD operator as well as its extensions. In
Section 3, we propose the ITI-TOPSIS method for HCW treatment technology selection based on the developed interval 2-tuple induced distance operators. A numerical example is given in
Section 4 to demonstrate the proposed approach and to show its feasibility and practicality. Finally, some conclusions and future directions are provided in
Section 5.
3. The Proposed ITI-TOPSIS Method for Selecting HCW Technologies
HCW management is a high priority environmental concern throughout the world, which can lead to numerous possible health and safety hazards for people and the environment if inadequately treated. In this section, we develop an integrated MCDM framework using interval 2-tuple induced distance operators and an extended TOPSIS method for selecting the best and most effective treatment method for HCW management. The decision process to follow in the HCW treatment technology selection is similar to the classical TOPSIS process developed in [
20], with the difference being that the method proposed here will employ the ITIOWD operator to calculate the separate measures of each alternative from the positive-ideal and the negative-ideal solutions.
Figure 1 delineates the flowchart of the proposed decision support framework to determine the most appropriate HCW disposal method.
Suppose that a HCW disposal technology selection problem has l decision makers , m alternatives , and n decision criteria . Each decision maker DMk is given a weight satisfying to reflect his/her relative importance in the group decision making process. Let be the linguistic decision matrix of the kth decision maker, where is the linguistic information provided by DMk on the assessment of Ai with respect to Cj. In addition, different linguistic term sets may be used by the decision makers to express their preference values.
Then based on the ITIOWD operator, we propose an interval 2-tuple induced TOPSIS (ITI-TOPSIS) method to resolve HCW treatment technology selection problems with linguistic information. It involves the following steps:
Step 1: Convert the linguistic decision matrix into interval 2-tuple decision matrix , where and .
Suppose that
DMk provides his assessments in a set of five linguistic terms and the linguistic term set is expressed as
Then the linguistic information provided in the decision matrix
Dk can be transformed into its corresponding interval 2-tuple linguistic assessments according to the following ways:
A certain grade such as Poor can be written as .
An interval grade such as Poor-Medium, which means that the assessment of an alternative with respect to the criterion under consideration is between Poor and Medium. This can be expressed as .
Step 2: Utilize the ITWA operator:
to aggregate all the interval 2-tuple decision matrices
into a collective interval 2-tuple decision matrix
.
Step 3: Construct the weighted collective interval 2-tuple decision matrix
according to the following equation:
where
wj is the weight of the
jth criterion,
and
.
Step 4: Determine the 2-tuple positive ideal solution
and the 2-tuple negative ideal solution
, where:
Step 5: Calculate the separation measures,
and
of each alternative from the 2-tuple positive-ideal and the negative-ideal solutions using the ITIOWD operator:
where
is the
value of the ITIOWD triplet
having the
jth largest
,
is the
value of the ITIOWD triplet
having the
jth largest
,
is the order inducing variable, and
is the weighting vector of the ITIOWD operator such that
and
. It is important to highlight that different interval 2-tuple induced distance operators can be used in this step, as those described in the previous section.
Step 6: Calculate the relative closeness coefficient of each alternative to the 2-tuple ideal solution by:
where
.
Step 7: Rank all the alternatives and determine the optimal one(s) according to the descending order of their closeness coefficients. The bigger the value , the better the alternative .
4. An Illustrative Example
In this section, an empirical example conducted in Shanghai, China [
16,
18] is presented to illustrate the application of the proposed decision support method to the HCW treatment technology selection problem. Shanghai is one of the largest cities in China, with a population of over 24 million people dispersed in 16 different district municipalities. According to the 2015 census results, the population density of the city is 3826 people/km
2. In view of the training effort and the consequence of the regulation, the amount of HCWs collected and processed at the incineration plants in Shanghai has steadily increased in recent years. The capacities of current incineration plants are not adequate to deal with all the medical wastes generated from healthcare facilities of the city. Therefore, it is now need to determine the best HCW treatment technology for processing the medical wastes with the proposed ITI-TOPSIS procedure. Through interacting and communicating with experts from environmental protection bureau and companies responsible for collecting medical wastes in Shanghai, we reviewed and analyzed the HCW treatment technologies that are currently used in the city, and discussed the problems encountered in HCW management. After preliminary screening, four disposal methods have remained as alternatives for further evaluation,
i.e., incineration (
A1), steam sterilization (
A2), microwave (
A3), and landfill (
A4). In order to select the most preferred one, an expert committee of five decision makers,
DM1,
DM2,
DM3,
DM4 and
DM5 has been formed. In addition, based on an extensive literature review regarding the evaluation of HCW disposal alternatives and expert interviews, economic, environmental, technical and social criteria are identified as the selection criteria. Corresponding to these criteria, several relevant sub-criteria are also defined in order to conduct a comprehensive assessment of the HCW treatment technologies. The hierarchical structure of the problem is depicted in
Figure 2.
The five decision makers in the expert panel employ different linguistic term sets to assess the suitability of the alternatives with respect to the above evaluation criteria. Specifically, the decision makers
DM1 and
DM4 provide their assessments using the five-label linguistic term set
A;
DM2 and
DM5 provide their assessments using the seven-point linguistic scale
B;
DM3 provides his assessments using the nine-label linguistic term set
C. These linguistic term sets are denoted as follows:
The linguistic assessments of the four alternatives with respect to each criterion given by the five decision makers are presented in
Table 1. Due to the complex attitudinal characters of the decision makers, they need to use order inducing variables shown in
Table 2 in the reordering process. Since the results given by each alternative are not equal, the decision maker assumes a different attitudinal character for each alternative in this case study.
With the information obtained, we can utilize the TI-TOPSIS method to derive the most desirable HCW treatment technology. First, we convert the linguistic decision matrix shown in
Table 1 into the interval 2-tuple decision matrix
, which is depicted in
Table 3. Then, we aggregate the individual assessments of the five decision makers to obtain a collective interval 2-tuple decision matrix by using the ITWA operator in Equation (14) and to construct a weighted collective interval 2-tuple decision matrix by using Equation (15). The results are shown in
Table 4 and
Table 5. In this example, the weighting vectors of the five decision makers and the six selection criteria are assumed as
and
, respectively.
Next, net cost per ton (
C1), waste residuals (
C2) and release with health effects (
C3) are cost criteria; reliability (
C4), treatment effectiveness (
C5) and public acceptance (
C6) are benefit criteria. Thus, the 2-tuple positive ideal solution
and the 2-tuple negative ideal solution
are determined as follows:
It is now possible to develop different ITI-TOPSIS methods based on the ITIOWD operator in order to determine the most appropriate method to manage the HCW.
In this example, we consider the maximum interval 2-tuple distance, the minimum interval 2-tuple distance, the ITNHD, the ITWHD, the ITOWD, the ITIOWD, the ITIOWED, the ITIOWGD, the ITIOWHD and the ITIOWCD operators. For convenience, we assume the following weighting vector
in line with the normal distribution-based method [
38]. The aggregated results are shown in
Table 6 and
Table 7.
It can be observed that, for most of the cases the best alternative is
A2 because it seems to be the one with the highest closeness coefficient to the ideal alternative. However, for some particular cases, we may find another optimal choice. If we establish a ranking of the alternative HCW disposal technologies for each particular situation, we get the results as shown in
Table 8. It may be mentioned here that the optimal choice would be the alternative with the highest value of
in each situation.
As can be seen, depending on the particular type of the interval 2-tuple induced distance operators used, the ranking of the HCW disposal alternatives may be different and thus the decision maker may make a different decision. The main advantages of using the ITI-TOPSIS method are that we can not only represent complex reordering processes in the decision making by using order inducing variables, but also consider different possible situations by using a wide range of particular distance operators. Therefore, the decision maker knows the results and optimal decisions that can be obtained with each particular case and select for his decision the one that is closest to his interest. In this example, it is clear that the best HCW treatment method is A2, although in some exceptional situations A1 or A3 could be optimal.
To further validate the effectiveness of the proposed hybrid decision making approach based on interval 2-tuple induced distance operators and the modified TOPSIS method, the results of this study are compared with the ones obtained by the fuzzy VIKOR method [
16] and the fuzzy MULTIMOORA method [
18]. The ranking order of the four HCW disposal alternatives is
with the two listed methods, which is the same as the sequence of alternatives yielded via the ITI-TOPSIS method when six types of the interval 2-tuple induced distance operators are employed (
cf. Table 8). Furthermore, the ranking results show that the first choice of HCW disposal technology remains the same,
i.e., A2, by the proposed approach and the methods of [
16] and [
18]. This demonstrates the validity of the presented ITI-TOPSIS method. But compared with the fuzzy logic-based methods, the new integrated MCDM framework using interval 2-tuple linguistic variables can deal with different types of assessment information provided by decision makers, and thus is more practical and more flexible for HCW treatment technology selection. Moreover, the proposed model has exact characteristic in linguistic information processing, which can effectively avoid the loss and distortion of information which occur formerly in the linguistic information processing.
5. Conclusions
The problem of medical waste requiring specialized treatment and management of its disposal is growing rapidly as a direct result of fast urbanization and population growth, especially in the developing world. In this paper, we proposed a hybrid decision making approach that uses interval 2-tuple induced distance operators and the TOPSIS method to solve the HCW treatment technology selection problem with linguistic information. Particularly, we introduced a new type of distance operator called the ITIOWD operator to calculate the separate measures of each alternative from the positive-ideal and the negative-ideal solutions. The ITI-TOPSIS method is able to model the uncertainty and diversity of assessment information offered by decision makers and can consider the complex attitudinal character of the decision maker in the decision process. Besides, it can provide much more complete information for decision making because it is able to consider a lot of different scenarios according to the interest of the decision maker. Finally, the feasibility and applicability of the proposed method have been illustrated with an empirical case study in Shanghai, China. The results showed that the proposed method for group decision making with interval 2-tuple linguistic information can effectively deal with the HCW disposal technology selection problem under uncertain and complex environments.
This study has several implications for possible directions of further research. First, the weights of the selection criteria are given directly in this study. But, in many practical situations, it is normally difficult to determine the criteria weights subjectively. Therefore, in the future, it is suggested to develop an optimization model so as to derive the weighting vector of selection criteria objectively. Second, the criteria are assumed to be independent in the proposed method when modeling the HCW treatment technology selection problem. In actual cases, however, various types of relationships may exist among evaluation criteria. Accordingly, a modified model to deal with the interdependence among different criteria should be investigated in future research. In addition, we expect to consider the potential applications of the developed ITI-TOPSIS method to other decision making problems, such as material selection, factory location and personnel evaluation, to further validate its applicability and effectiveness.