- Systematic Review
39 Pages
Sexual minorities (e.g., lesbian, gay, and bisexual individuals) experience significant health inequalities and report negative identity-related experiences within UK health and social care services. Despite staff training being recommended to improve care for this population, training provision remains inconsistent. This systematic review synthesised UK-focussed guidance documents, training materials, and training evaluations aimed at improving health and social care staff’s work with sexual minority people. We systematically searched nine databases (MEDLINE®, EMBASE, PsycINFO, Social Policy and Practice, CINAHL Plus, ERIC, Applied Social Sciences Index & Abstracts, International Bibliography of the Social Sciences, and Web of Science) and searched the supplementary grey literature. Studies of any design, training materials, and guidance documents, published from 2010 onwards, were eligible. Screening, data extraction, and quality assessment were conducted independently by two researchers. A narrative synthesis, and content analysis of the guidance documents, was conducted. Study quality was assessed using the QualSyst tool, and guidance documents were appraised using the AGREE II. Thirty-one guidance documents, five training evaluations, one good practice paper, and one set of training materials were included. Guidance documents targeted health and social care staff, services, and commissioners. Consistent recommendations included using neutral language, avoiding assumptions about sexual orientation, recognising the diversity of sexual minority identities, explicitly including sexual minorities in policies, addressing prejudice and discrimination, providing staff training, having visible signs of inclusivity, and routinely collecting and monitoring sexual orientation data. Training evaluations suggested that training can improve staff competence in working with sexual minorities. This review provides the most comprehensive synthesis to date of UK guidance and training relating to health and social care provision for sexual minority service users. It identifies a consistent set of practical, largely low-cost actions that organisations and staff can prioritise to create safe and inclusive services.
Int. J. Environ. Res. Public Health
6 November 2026


