The Mediating Roles of Happiness and Cohesion in the Relationship between Employee Volunteerism and Job Performance
Abstract
:1. Introduction
2. Literature Review and Hypothesis Development
2.1. Benefits of Employee Volunteerism
2.2. Hypotheses Development
3. Methodology
3.1. Data Collection
3.2. Measurement
4. Results
5. Discussion
6. Conclusions
Author Contributions
Funding
Conflicts of Interest
References
- Paço, A.; Agostinho, D.; Nave, A. Corporate versus non-profit volunteering- do the volunteers’ motivations significantly differ? Int. Rev. Public Nonprofit Mark. 2013, 10, 221–233. [Google Scholar] [CrossRef]
- Borgonovi, F. Doing well by doing good. The relationship between formal volunteering and self-reported health and happiness. Soc. Sci. Med. 2008, 66, 2321–2334. [Google Scholar] [CrossRef] [PubMed]
- Thoits, P.A.; Newitt, L.H. Volunteer work and well-being. J. Health Soc. Behav. 2001, 42, 115–131. [Google Scholar] [CrossRef] [PubMed]
- Berg, P.; Kalleberg, A.L.; Appelbaum, E. Balancing work and family: The role of high commitment environments. Ind. Relat. J. Econ. Soc. 2003, 42, 168–188. [Google Scholar] [CrossRef]
- Kahn, W.A. Psychological conditions of personal engagement and disengagement at work. Acad. Manag. J. 1990, 33, 692–724. [Google Scholar] [CrossRef]
- Rothbard, N.P. Enriching or depleting? The dynamics of engagement in work and family roles. Adm. Sci. Q. 2001, 46, 655–684. [Google Scholar] [CrossRef]
- Pajo, K.; Lee, L. Corporate-sponsored volunteering: A work design perspective. J. Bus. Ethics 2011, 99, 467–482. [Google Scholar] [CrossRef]
- Basil, D.; Runte, M.; Basil, M.; Usher, J. Company support for employee volunteerism: Does size matter. J. Bus. Res. 2011, 64, 61–66. [Google Scholar] [CrossRef]
- Brockner, J.; Senior, D.; Welch, W. Corporate volunteerism, the experience of self-integrity, and organizational commitment: Evidence from the field. Soc. Justice Res. 2014, 27, 1–23. [Google Scholar] [CrossRef]
- Jones, D.A. Does serving the community also serve the company? Using organizational identification and social exchange theories to understand employee responses to a volunteerism programme. J. Occup. Organ. Psychol. 2010, 83, 857–878. [Google Scholar] [CrossRef]
- Rodell, J.B. Finding meaning through volunteering: Why do employees volunteer and what does it mean for their jobs? Acad. Manag. J. 2013, 56, 1274–1294. [Google Scholar] [CrossRef]
- Cycyota, C.S.; Ferrante, C.J.; Schroeder, J.M. Corporate social responsibility and employee volunteerism: What do the best companies do? Bus. Horiz. 2016, 59, 321–329. [Google Scholar] [CrossRef]
- Hu, J.; Jiang, K.; Mo, S.; Chen, H.; Shi, J. The motivational antecedents and performance consequences of corporate volunteering: When do employees volunteer and when does volunteering help versus harm work performance? Organ. Behav. Hum. Decis. Process. 2016, 137, 99–111. [Google Scholar] [CrossRef]
- Lee, Y.; Brudney, J.L. Work-to society spillover? Volunteering by employees of nonprofit organizations. Nonprofit Ledersh. 2015, 26, 105–119. [Google Scholar] [CrossRef]
- Alfes, K.; Shantz, A.; Bailey, C. Enhancing volunteer engagement to achieve desirable outcomes: What can mon-profit employers do. Voluntas 2016, 27, 595–617. [Google Scholar] [CrossRef]
- Geroy, G.D.; Wright, P.C.; Jacoby, L. Toward a conceptual framework of employee volunteerism: An aid for the human resource manager. Manag. Decis. 2000, 38, 280–286. [Google Scholar] [CrossRef]
- Rodell, J.B.; Breitsohl, H.; Schröder, M.; Keating, D.J. Employee volunteering: A review and framework for future research. J. Manag. 2016, 42, 55–84. [Google Scholar] [CrossRef]
- Tao, W.; Song, B.; Ferguson, M.A.; Kochhar, S. Employees’ prosocial behavior intentions through empowerment in CSR decision-making. Public Relat. Rev. 2018, in press. [Google Scholar] [CrossRef]
- Marks, S.R. Multiple roles and role strain: Some notes on human energy, time and commitment. Am. Soc. Rev. 1977, 42, 921–936. [Google Scholar] [CrossRef]
- Rotundo, M.; Sackett, P.R. The relative importance of task, citizenship, and counterproductive performance to global ratings of job performance: A policy-capturing approach. J. Appl. Psychol. 2002, 87, 66–80. [Google Scholar] [CrossRef] [PubMed]
- Mathieu, M.; Gibson, C.; Kim, J. Developing Excellence in Workplace Volunteer Programs: Guidelines for Success; Points of Light Foundation: Washington, DC, USA, 2004; ISBN 1-58534-049-9. [Google Scholar]
- De Gilder, D.; Schuyt, T.N.M.; Breedijk, M. Effects of an employee volunteering program on the work force: The ABN-AMRO case. J. Bus. Ethics 2005, 61, 143–152. [Google Scholar] [CrossRef]
- Gatignon-Turnau, A.L.; Mignonac, K. (Mis)Using employee volunteering for public relations: Implications for corporate volunteers’ organizational commitment. J. Bus. Res. 2015, 68, 7–18. [Google Scholar] [CrossRef]
- Im, S.; Chung, Y.W.; Yang, J.Y. Employees’ participation in corporate social responsibility and organizational outcomes: The moderating role of person–CSR fit. Sustainability 2017, 9, 28. [Google Scholar] [CrossRef]
- Peterson, D.K. The relationship between perceptions of corporate citizenship and organizational commitment. Bus. Soc. 2004, 43, 296–319. [Google Scholar] [CrossRef]
- Cropanzano, R.; Mitchell, M.S. Social exchange theory: An interdisciplinary review. J. Manag. 2005, 31, 874–900. [Google Scholar] [CrossRef]
- Lavelle, J.J. What motivates OCB? Insights from the volunteerism literature volunteerism and OCB: A functionalist approach other-oriented functions. J. Organ. Behav. 2010, 923, 918–923. [Google Scholar] [CrossRef]
- Gupta, N.; Sharma, V. The relationship between corporate social responsibility and employee engagement and its linkage to organizational performance: A conceptual model. IUP J. Org. Behav. 2016, 15, 59–75. [Google Scholar]
- Grube, J.A.; Piliavin, J.A. Role identity, organizational experiences, and volunteer performance. Pers. Soc. Psychol. Bull. 2000, 26, 1108–1119. [Google Scholar] [CrossRef]
- Gilbert, G.; Holdsworth, S.; Kyle, L. A literature review and development of a theoretical model for understanding commitment experienced by volunteers over the life of a project. Voluntas 2017, 28, 1–25. [Google Scholar] [CrossRef]
- Harlow, R.E.; Cantor, N. Still participating after all these years: A study of life task participation in later life. J. Pers. Soc. Psychol. 1996, 71, 1235–1249. [Google Scholar] [CrossRef] [PubMed]
- Musick, M.A.; Herzog, A.R.; House, J.S. Volunteering and mortality among older adults: Findings from a national sample. J. Gerontol. Psychol. Sci. Soc. Sci. 1999, 54, 173–180. [Google Scholar] [CrossRef]
- Binder, M.; Freytag, A. Volunteering, subjective well-being and public policy. J. Econ. Psychol. 2013, 34, 97–119. [Google Scholar] [CrossRef]
- Nadeem, M.M. Purchasing equals happiness equals giving! How do you plan to spend your weekend? J. Am. Acad. Bus. 2009, 15, 229–234. [Google Scholar]
- Van Dyn, L.; LePine, J.A. Helping and voice extra-role behaviors: Evidence of construct and predictive validity. Acad. Manag. 1988, 41, 108–119. [Google Scholar] [CrossRef]
- Katz, D. The motivational basis of organizational behaviour. Behav. Sci. 1964, 9, 131–133. [Google Scholar] [CrossRef] [PubMed]
- Farooq, O.; Rupp, D.E.; Faroop, M. The multiple pathways through which internal and external corporate social responsibility influence organizational identification and multi foci outcomes: The moderating role of cultural and social orientations. Acad. Manag. J. 2017, 60, 954–985. [Google Scholar] [CrossRef]
- Magnier-Watanabe, R.; Uchida, T.; Orsini, P.; Benton, C. Organizational virtuousness and job performance in Japan: Does happiness matter? Int. J. Organ. Anal. 2017, 25, 628–646. [Google Scholar] [CrossRef]
- Miles, D.E.; Borman, W.E.; Spector, P.E.; Fox, S. Building an integrative model of extra role work behaviors: A comparison of counterproductive work behavior with organizational citizenship behavior. Int. J. Sel. Assess. 2002, 10, 51–57. [Google Scholar] [CrossRef]
- Brief, A.P.; Motowidlo, S.J. Prosocial organizational behaviors. Acad. Manag. Rev. 1986, 11, 710–725. [Google Scholar] [CrossRef]
- Wright, T.A.; Cropanzano, R. The role of psychological well-being in job performance: A fresh look at an age-old quest. Organ. Dyn. 2004, 33, 338–351. [Google Scholar] [CrossRef]
- Weiss, H.M.; Cropanzano, R. Affective events theory: A theoretical discussion of the structure, causes and consequences of affective experiences at work. In Research in Organizational Behavior: An Annual Series of Analytical Essays and Critical Reviews; JAI Press: Stamford, CT, USA, 1996; Volume 18, pp. 1–74. ISBN 1-55938-938-9. [Google Scholar]
- Rodell, J.B.; Lynch, J.W. Perceptions of employee volunteering: Is it ‘‘credited” or ‘‘stigmatized” by colleagues? Acad. Manag. J. 2016, 59, 611–635. [Google Scholar] [CrossRef]
- Muthuri, J.N.; Matten, D.; Moon, J. Employee volunteering and social capital: Contributions to corporate social responsibility. Br. J. Manag. 2009, 20, 75–89. [Google Scholar] [CrossRef]
- Humphrey, S.E.; Nahrgang, J.D.; Morgeson, F.P. Integrating motivational, social, and contextual work design features: A Meta-analytic summary and theoretical extension of the work design literature. J. Appl. Psychol. 2007, 92, 1332–1356. [Google Scholar] [CrossRef] [PubMed]
- Yu, D.C.; Day, J.; Adler, H.; Cai, L. Exploring the drivers of corporate social responsibility at Chinese hotels. J. Tour. Res. Hosp. 2012, 1, 1–10. [Google Scholar]
- Tajfel, H. Social Categorization, social identity, and social comparison. In Differentiation between Social Groups: Studies in the Social Psychology of Intergroup Relations; Tajfel, H., Ed.; Academic Press: London, UK, 1978; pp. 77–98. [Google Scholar]
- Turner, J.C. Towards a cognitive redefinition of the social group. In Social Identity and Intergroup Relations; Tajfel, H., Ed.; Cambridge University Press: Cambridge, UK, 1982; pp. 15–40. [Google Scholar]
- Turner, J.C. Social identification and psychological group formation. In The Social Dimension: European Developments in Social Psychology; Tajfel, H., Ed.; Cambridge University Press: Cambridge, UK, 1982; Volume 2, pp. 518–538. [Google Scholar]
- Ashforth, B.E.; Mael, F. Social identity theory and the organization. Acad. Manag. Rev. 1989, 14, 20–39. [Google Scholar] [CrossRef]
- Tyler, T.R. Why people cooperate with organizations: An identity-based perspective. In Research in Organizational Behavior; JAI Press: Stamford, CT, USA, 1999; Volume 21, pp. 201–246. [Google Scholar]
- Festinger, L. Informal social communication. Psychol. Rev. 1950, 57, 271–282. [Google Scholar] [CrossRef] [PubMed]
- Barrick, M.R.; Stewart, G.L.; Neuber, M.; Mount, M.K. Relating member ability and personality to work team processes and team effectiveness. J. Appl. Psychol. 1998, 83, 377–391. [Google Scholar] [CrossRef]
- Guzzo, R.A.; Dickson, M.W. Teams in organizations: Recent research on performance and effectiveness. Ann. Rev. Psychol. 1996, 47, 307–338. [Google Scholar] [CrossRef] [PubMed]
- Liao, H.; Chuang, A.; Joshi, A. Perceived deep-level dissimilarity: Personality antecedents and impact on overall job attitude, helping, work withdrawal, and turnover. Organ. Behav. Hum. Decis. Proc. 2008, 106, 106–124. [Google Scholar] [CrossRef]
- Ashkanasy, N.M.; Wilderom, C.P.; Peterson, M.F. Handbook of Organizational Culture and Climate, 2nd ed.; Sage Publications: Thousand Oaks, CA, USA, 2000; ISBN 0761916024. [Google Scholar]
- Beal, D.J.; Cohen, R.R.; Burke, M.J.; McLendon, C.L. Cohesion and performance in groups: A meta-analytic clarification of construct relations. J. Appl. Psychol. 2003, 88, 989–1004. [Google Scholar] [CrossRef] [PubMed]
- Aoyagi, M.W.; Cox, R.H.; McGuire, R.T. Organizational citizenship behavior in sport: Relationships with leadership, team cohesion, and athlete satisfaction. J. Appl. Sport. Psychol. 2008, 20, 25–41. [Google Scholar] [CrossRef]
- Carless, S.A.; De Paola, C. The measurement of cohesion in work teams. Small Group Res. 2000, 31, 71–88. [Google Scholar] [CrossRef]
- Brislin, R.W. Back-translation for cross-cultural research. J. Cross-Cult. Psychol. 1970, 1, 185–216. [Google Scholar] [CrossRef]
- Lyubomirsky, S.; Lepper, H.S. A measure of subjective happiness: Preliminary reliability and construct validation. Soc. Indic. Res. 1999, 46, 137–155. [Google Scholar] [CrossRef]
- Wech, B.A.; Mossholder, K.W.; Steel, R.P.; Bennett, N. Does work group cohesiveness affect individuals’ performance and organizational commitment? A Cross-level examination. Small Group Res. 1998, 29, 472–494. [Google Scholar] [CrossRef]
- Willson, J. Volunteering. Ann. Rev. Sociol. 2000, 26, 215–240. [Google Scholar] [CrossRef]
- Watson, D.C.; Clark, L.A.; Tellegen, A. Development and validation of brief measures of positive and negative affect: The PANAS scales. J. Pers. Soc. Psychol. 1988, 54, 1063–1070. [Google Scholar] [CrossRef] [PubMed]
- Anderson, J.C.; Gerbing, D.W. Structural equation modeling in practice: A review and recommended two-step approach. Psychol. Bull. 1988, 103, 411–423. [Google Scholar] [CrossRef]
- Fornell, C.; Larcker, D.F. Evaluating structural equation models with unobservable variables and measurement error. J. Mark. Res. 1981, 18, 39–50. [Google Scholar] [CrossRef]
- Hayes, A.H. Introduction to Mediation, Moderation, and Conditional Process Analysis: A Regression-Based Approach; Guilford: New York, NY, USA, 2013; ISBN 978-1609182304. [Google Scholar]
- MacKinnon, D.P.; Lockwood, C.M.; Williams, J. Confidence limits for the indirect effect: Distribution of the product and resampling methods. Multivar. Behav. Res. 2004, 39, 99–128. [Google Scholar] [CrossRef] [PubMed]
- Lyubomirsky, S.; King, L.; Diener, E. The benefit of frequent positive affect: Does happiness lead to success? Psychol. Bull. 2005, 131, 803–855. [Google Scholar] [CrossRef] [PubMed]
- Von Treuer, K.; Fuller-Tyszkiewicz, M.; Atkinson, B. A factor-analytic study exploring the factors of co-worker cohesion. Aust. N. Z. J. Organ. Psychol. 2010, 3, 42–53. [Google Scholar] [CrossRef]
- Mauss, I.B.; Savino, N.S.; Anderson, C.L.; Weisbuch, M.; Tamir, M.; Laudenslager, M.L. The pursuit of happiness can be lonely. Emotion 2012, 12, 908–912. [Google Scholar] [CrossRef] [PubMed]
- Scott, C.; Dool, R.; Mancini, D. The effect of paid time off for volunteerism on organizational citizenship behavior: Is it influenced by national culture. Int. J. Bus. Public Adm. 2018, 15, 52–71. [Google Scholar]
- Runte, M.; Basil, D.Z.; Runte, R. Corporate support for employee volunteerism within Canada: A cross-cultural perspective. J. Nonprofit Public Sec. Mark. 2010, 22, 242–263. [Google Scholar] [CrossRef]
- Ford, B.Q.; Dmitrieva, J.O.; Heller, D.; Chentsova-Dutton, Y.; Grossmann, I.; Tamir, M.; Uchida, Y.; Koopmann-Holam, B.; Floerke, V.A.; Uhrig, M.; et al. Culture shapes whether the pursuit of happiness predicts higher or lower well-being. J. Exp. Psychol. 2015, 144, 1053–1062. [Google Scholar] [CrossRef] [PubMed]
- Lozano, J.; Escrich, T. Cultural diversity in business: A critical reflection on the ideology of tolerance. J. Bus. Ethics 2017, 142, 679–696. [Google Scholar] [CrossRef]
- Wang, L.; Graddy, E. Social Capital, Volunteering, and Charitable Giving. Volunt. Int. J. Volunt. Nonprofit Organ. 2008, 19, 23–42. [Google Scholar] [CrossRef]
Variable | Mean | SD | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 |
---|---|---|---|---|---|---|---|---|---|---|---|---|
1. Gender | 1.468 | 0.500 | ||||||||||
2. Education | 2.625 | 0.880 | −0.483 ** | |||||||||
3. Age | 34.048 | 8.146 | −0.432 ** | 0.270 ** | ||||||||
4. Position | 1.933 | 1.134 | −0.381 ** | 0.291 ** | 0.644 ** | |||||||
5. Tenure | 8.961 | 7.434 | −0.097 | −0.076 | 0.818 ** | 0.517 ** | ||||||
6. PA | 5.096 | 1.033 | −0.129 * | 0.122 * | 0.088 | 0.125 * | 0.055 | |||||
7. EV | 5.141 | 1.139 | −0.005 | 0.012 | 0.068 | 0.022 | 0.064 | 0.426 ** | ||||
8. Happiness | 5.385 | 1.065 | −0.210 ** | 0.083 | 0.200 ** | 0.181 ** | 0.149 ** | 0.606 ** | 0.398 ** | |||
9. Cohesion | 5.267 | 1.049 | −0.228 ** | 0.097 | 0.157 ** | 0.207 ** | 0.133 * | 0.595 ** | 0.369 ** | 0.654 ** | ||
10. IRB | 5.444 | 0.900 | −0.193 ** | 0.158 ** | 0.246 ** | 0.199 ** | 0.182 ** | 0.524 ** | 0.302 ** | 0.521 ** | 0.580 ** | |
11. HB | 5.395 | 0.928 | −0.169 ** | 0.069 | 0.172 ** | 0.194 ** | 0.127 * | 0.605 ** | 0.429 ** | 0.639 ** | 0.752 ** | 0.616 ** |
Models | χ2 | df | NFI | TLI | CFI | RMSEA |
---|---|---|---|---|---|---|
One-factor model | 2660.363 | 181 | 0.628 | 0.586 | 0.643 | 0.210 |
Two-factor model a | 1962.522 | 180 | 0.726 | 0.701 | 0.744 | 0.178 |
Three-factor model b | 1396.984 | 178 | 0.805 | 0.793 | 0.825 | 0.148 |
Four-factor model c | 855.115 | 175 | 0.881 | 0.883 | 0.902 | 0.112 |
Five-factor model d | 343.276 | 171 | 0.952 | 0.970 | 0.975 | 0.057 |
Models | χ2 | df | NFI | TLI | CFI | RMSEA | ∆χ2 |
---|---|---|---|---|---|---|---|
Model 1 | 343.276 | 171 | 0.952 | 0.970 | 0.975 | 0.057 | - |
Model 2 | 404.168 | 176 | 0.944 | 0.961 | 0.967 | 0.065 | 60.892 |
Model 3 | 414.747 | 177 | 0.942 | 0.959 | 0.966 | 0.066 | 71.471 |
Model 4 | 404.774 | 177 | 0.943 | 0.961 | 0.967 | 0.064 | 61.498 |
Variables | Happiness | Cohesion | ||
---|---|---|---|---|
Coefficient | SE | Coefficient | SE | |
Volunteering | 0.156 ** | 0.047 | 0.149 ** | 0.047 |
In-role behavior | Helping behavior | |||
Coefficient | SE | Coefficient | SE | |
Volunteering | 0.021 | 0.040 | 0.094 ** | 0.033 |
Happiness | 0.121 * | 0.054 | 0.138 ** | 0.044 |
Cohesion | 0.289 *** | 0.054 | 0.444 *** | 0.044 |
R2 = 0.433 F = 28. 502 *** | R2 = 0.633 F = 64.317 *** |
Indirect Effects of Volunteering on In-Role Behavior | Bootstrapping Percentile 95 percent CI | |||
---|---|---|---|---|
Point Estimate | SE | Lower | Upper | |
Indirect effects | ||||
Happiness | 0.019 | 0.024 | 0.019 | 0.113 |
Cohesion | 0.043 | 0.019 | 0.010 | 0.086 |
Total | 0.062 | 0.024 | 0.019 | 0.113 |
Indirect Effects of Volunteering on Helping Behavior | Bootstrapping Percentile 95 percent CI | |||
---|---|---|---|---|
Point Estimate | SE | Lower | Upper | |
Indirect effects | ||||
Happiness | 0.021 | 0.012 | 0.002 | 0.049 |
Cohesion | 0.066 | 0.028 | 0.015 | 0.124 |
Total | 0.088 | 0.033 | 0.024 | 0.156 |
© 2018 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (http://creativecommons.org/licenses/by/4.0/).
Share and Cite
Im, S.; Chung, Y.W.; Yang, J.Y. The Mediating Roles of Happiness and Cohesion in the Relationship between Employee Volunteerism and Job Performance. Int. J. Environ. Res. Public Health 2018, 15, 2903. https://doi.org/10.3390/ijerph15122903
Im S, Chung YW, Yang JY. The Mediating Roles of Happiness and Cohesion in the Relationship between Employee Volunteerism and Job Performance. International Journal of Environmental Research and Public Health. 2018; 15(12):2903. https://doi.org/10.3390/ijerph15122903
Chicago/Turabian StyleIm, Seunghee, Yang Woon Chung, and Ji Yeon Yang. 2018. "The Mediating Roles of Happiness and Cohesion in the Relationship between Employee Volunteerism and Job Performance" International Journal of Environmental Research and Public Health 15, no. 12: 2903. https://doi.org/10.3390/ijerph15122903
APA StyleIm, S., Chung, Y. W., & Yang, J. Y. (2018). The Mediating Roles of Happiness and Cohesion in the Relationship between Employee Volunteerism and Job Performance. International Journal of Environmental Research and Public Health, 15(12), 2903. https://doi.org/10.3390/ijerph15122903