Nurses’ Perceptions of Professional Practice Environment and Its Relation to Missed Nursing Care and Nurse Satisfaction
Abstract
:1. Introduction
2. Materials and Methods
2.1. Design
2.2. Participants
2.3. Data Collection
2.4. Data Analysis
3. Results
4. Discussion
4.1. Implication for Nursing Practice
4.2. Limitation
5. Conclusions
Author Contributions
Funding
Conflicts of Interest
References
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Characteristic | n | % | |
---|---|---|---|
Gender (n = 498) | Female | 482 | 97% |
Male | 16 | 3% | |
Education (n = 497) | Secondary vocational school | 331 | 67% |
Higher degree (diploma) or university | 166 | 33% | |
Position at work (n = 507) | General nurse | 395 | 78% |
Practical nurse | 112 | 22% | |
Satisfaction with the current position (n = 510) | Very satisfied | 66 | 13% |
Satisfied | 277 | 54% | |
Neutral | 135 | 27% | |
Dissatisfied | 25 | 5% | |
Very dissatisfied | 3 | 1% | |
Satisfaction with being a nurse (n = 511) | Very satisfied | 115 | 23% |
Satisfied | 297 | 58% | |
Neutral | 78 | 15% | |
Dissatisfied | 16 | 3% | |
Very dissatisfied | 2 | 1% | |
Satisfaction with the level of teamwork on unit (n=510) | Very satisfied | 64 | 12% |
Satisfied | 279 | 55% | |
Neutral | 121 | 24% | |
Dissatisfied | 35 | 7% | |
Very dissatisfied | 9 | 2% | |
Hospital location (n = 513) | District capital | 263 | 51% |
Small city | 250 | 49% |
RPPE Subscale/Item | Mean | Median | SD | Min | Max | |
---|---|---|---|---|---|---|
Leadership and Autonomy in Clinical Practice | 2.8 | 2.78 | 0.35 | 1.44 | 3.89 | |
1 | Leadership is supportive of my department/unit staff. | 2.9 | 3.00 | 0.79 | 1 | 4 |
2 | My discipline controls its own practice. | 3.0 | 3.00 | 0.66 | 1 | 4 |
3 | I have freedom to make important patient management and work decisions. | 2.9 | 3.00 | 0.60 | 1 | 4 |
8 | My unit/department head is a good manager and leader. | 3.2 | 3.00 | 0.71 | 1 | 4 |
11 | My unit/department head supports the staff in decision-making, even if the conflict is with a physician. | 3.0 | 3.00 | 0.73 | 1 | 4 |
Control over Practice | 3.0 | 3.00 | 0.48 | 1 | 4 | |
5 | I have adequate support services to allow me to spend time with my patients. | 2.1 | 2.00 | 0.72 | 1 | 4 |
6 | I have enough time and opportunity to discuss patient management problems with other staff. | 2.4 | 2.00 | 0.72 | 1 | 4 |
7 | There are enough staff to provide quality patient care. | 2.0 | 2.00 | 0.78 | 1 | 4 |
9 | We have enough staff to get the work done. | 2.1 | 2.00 | 0.79 | 1 | 4 |
10 | There are opportunities to work on a highly specialized patient care unit. | 2.5 | 3.00 | 0.78 | 1 | 4 |
Communication about Patients | 3.0 | 3.00 | 0.43 | 1.63 | 4 | |
13 | Information on the status of patients is available when I need it. | 3.1 | 3.00 | 0.62 | 1 | 4 |
14 | I receive information quickly when a patient’s status changes. | 2.7 | 3.00 | 0.65 | 1 | 4 |
15 | There are needless delays in relaying information about patient care. * | 3.1 | 3.00 | 0.56 | 1 | 4 |
Teamwork | 2.2 | 2.20 | 0.56 | 1 | 4 | |
16 | My unit/department has constructive work relationships with other groups in this hospital. | 2.7 | 3.00 | 0.59 | 1 | 4 |
17 | My unit/department does not receive the cooperation it needs from other hospital units/departments. * | 2.6 | 3.00 | 0.68 | 1 | 4 |
18 | Other hospital units/departments seem to have a low opinion of my unit/department. * | 2.4 | 2.00 | 0.83 | 1 | 4 |
19 | Inadequate working relationships with other hospital groups limit the effectiveness of work on this unit. * | 2.7 | 3.00 | 0.69 | 1 | 4 |
Handling Disagreements | 2.6 | 2.50 | 0.47 | 1 | 4 | |
20 | When staff disagree, they ignore the issue, pretending it will “go away”. * | 2.9 | 3.00 | 0.67 | 1 | 4 |
21 | Most conflicts occur with members of my own discipline. | 2.8 | 3.00 | 0.68 | 1 | 4 |
22 | Staff withdraw from conflict. | 2.6 | 3.00 | 0.63 | 1 | 4 |
23 | All points of view are carefully considered in arriving at the best solution for the problem. | 2.9 | 3.00 | 0.57 | 1 | 4 |
24 | All staff work hard to arrive at the best possible solution. | 2.8 | 3.00 | 0.72 | 1 | 4 |
25 | Staff involved in a disagreement or conflict do not settle the dispute until all are satisfied with the decision. | 2.4 | 2.00 | 0.64 | 1 | 4 |
26 | All contribute from their experience and expertise to produce a high quality solution for a conflict. | 2.8 | 3.00 | 0.58 | 1 | 4 |
27 | Disagreements between staff are ignored or avoided. * | 2.8 | 3.00 | 0.62 | 1 | 4 |
28 | Staff involved in a disagreement or conflict settle the dispute by consensus. | 2.7 | 3.00 | 0.52 | 1 | 4 |
Staff Relationships | 3.0 | 3.00 | 0.46 | 1.33 | 4 | |
4 | There is a lot of teamwork between unit/department staff and doctors. | 2.8 | 3.00 | 0.64 | 1 | 4 |
12 | Physicians and staff have good working relationships. | 2.8 | 3.00 | 0.60 | 1 | 4 |
Internal Work Motivation | 2.8 | 3.00 | 0.42 | 1 | 4 | |
29 | My opinion of myself goes up when I work in this unit/department. | 2.5 | 3.00 | 0.73 | 1 | 4 |
30 | I feel bad and unhappy when I discover that I have performed less well than I should. | 2.9 | 3.00 | 0.69 | 1 | 4 |
31 | I feel a high degree of personal responsibility for the work I do. | 3.4 | 3.00 | 0.62 | 1 | 4 |
32 | I feel a great sense of personal satisfaction when I do my work well. | 3.3 | 3.00 | 0.62 | 1 | 4 |
33 | I have challenging work that motivates me to do the best job I can. | 3.2 | 3.00 | 0.61 | 1 | 4 |
34 | Working in this unit/department gives me the opportunity to gain new knowledge and skills. | 3.1 | 3.00 | 0.66 | 1 | 4 |
35 | I am motivated to do well because I am empowered by my work environment. | 2.8 | 3.00 | 0.68 | 1 | 4 |
36 | Working in this environment increases my sense of professional growth. | 2.7 | 3.00 | 0.67 | 1 | 4 |
Cultural Sensitivity | 2.8 | 3.00 | 0.55 | 1 | 4 | |
37 | Staff have access to the necessary resources to provide culturally competent care. | 2.7 | 3.00 | 0.60 | 1 | 4 |
38 | Staff are sensitive to the diverse patient population for whom they care. | 2.9 | 3.00 | 0.56 | 1 | 4 |
39 | Staff respect the diversity of their health care team. | 2.9 | 3.00 | 0.51 | 1 | 4 |
RPPE Scale Domain | Hospital Location | n | Median | Mean | SD | Min | Max | p-Value |
---|---|---|---|---|---|---|---|---|
Leadership and autonomy in clinical practice | District capitals | 263 | 2.78 | 2.7 | 0.33 | 1.9 | 3.7 | 0.1949 |
Smaller cities | 242 | 2.78 | 2.8 | 0.36 | 1.4 | 3.9 | ||
Control over practice | District capitals | 263 | 3.00 | 3.0 | 0.41 | 1.8 | 4.0 | 0.0006 |
Smaller cities | 242 | 3.00 | 2.9 | 0.54 | 1.0 | 4.0 | ||
Communication about patients | District capitals | 263 | 3.00 | 3.0 | 0.43 | 1.8 | 4.0 | 0.0569 |
Smaller cities | 242 | 3.00 | 3.0 | 0.43 | 1.6 | 3.9 | ||
Teamwork | District capitals | 263 | 2.20 | 2.2 | 0.54 | 1.0 | 4.0 | 0.7687 |
Smaller cities | 242 | 2.20 | 2.2 | 0.58 | 1.0 | 3.6 | ||
Handling disagreements | District capitals | 263 | 2.50 | 2.6 | 0.46 | 1.3 | 3.8 | 0.1986 |
Smaller cities | 242 | 2.50 | 2.5 | 0.48 | 1.0 | 4.0 | ||
Staff relationships | District capitals | 263 | 3.00 | 3.0 | 0.45 | 2.0 | 4.0 | 0.2325 |
Smaller cities | 242 | 3.00 | 2.9 | 0.47 | 1.3 | 4.0 | ||
Internal work motivation | District capitals | 263 | 3.00 | 2.8 | 0.37 | 2.0 | 4.0 | 0.6686 |
Smaller cities | 242 | 3.00 | 2.8 | 0.47 | 1.0 | 4.0 | ||
Cultural sensitivity | District capitals | 263 | 3.00 | 2.7 | 0.51 | 1.0 | 4.0 | 0.0052 |
Smaller cities | 242 | 3.00 | 2.8 | 0.59 | 1.0 | 4.0 | ||
RPPE total score | District capitals | 263 | 2.79 | 2.8 | 0.26 | 2.1 | 3.4 | 0.1526 |
Smaller cities | 242 | 2.74 | 2.7 | 0.30 | 1.6 | 3.7 |
RPPE Scale Domain | Work Position | n | Median | Mean | SD | Min | Max | p-Value |
---|---|---|---|---|---|---|---|---|
Leadership and autonomy in clinical practice | General nurse | 389 | 2.78 | 2.7 | 0.34 | 1.4 | 3.9 | 0.0443 |
Practical nurse | 112 | 2.83 | 2.8 | 0.36 | 1.8 | 3.9 | ||
Control over practice | General nurse | 389 | 3.00 | 3.0 | 0.49 | 1.0 | 4.0 | 0.1813 |
Practical nurse | 112 | 3.00 | 2.9 | 0.43 | 1.2 | 3.8 | ||
Communication about patients | General nurse | 389 | 3.00 | 3.0 | 0.43 | 1.6 | 4.0 | 0.0884 |
Practical nurse | 112 | 3.00 | 3.1 | 0.41 | 1.9 | 3.9 | ||
Teamwork | General nurse | 389 | 2.20 | 2.3 | 0.56 | 1.0 | 4.0 | 0.0175 |
Practical nurse | 112 | 2.00 | 2.1 | 0.51 | 1.0 | 3.6 | ||
Handling disagreements | General nurse | 389 | 2.75 | 2.6 | 0.47 | 1.3 | 4.0 | 0.0618 |
Practical nurse | 112 | 2.50 | 2.5 | 0.48 | 1.0 | 3.8 | ||
Staff relationships | General nurse | 389 | 3.00 | 3.0 | 0.45 | 1.3 | 4.0 | 0.0636 |
Practical nurse | 112 | 3.00 | 2.9 | 0.46 | 1.7 | 4.0 | ||
Internal work motivation | General nurse | 389 | 3.00 | 2.8 | 0.43 | 1.0 | 4.0 | 0.6804 |
Practical nurse | 112 | 3.00 | 2.8 | 0.38 | 2.0 | 4.0 | ||
Cultural sensitivity | General nurse | 389 | 3.00 | 2.8 | 0.54 | 1.0 | 4.0 | 0.2744 |
Practical nurse | 112 | 3.00 | 2.7 | 0.59 | 1.5 | 4.0 | ||
RPPE total score | General nurse | 389 | 2.77 | 2.8 | 0.29 | 1.6 | 3.7 | 0.522 |
Practical nurse | 112 | 2.74 | 2.8 | 0.25 | 2.1 | 3.4 |
MISSCARE Survey Total Score | Satisfaction with Current Position | Satisfaction with Being a Nurse or a Nurse Assistant | Satisfaction with the Level of Teamwork on This Unit | |
---|---|---|---|---|
MISSCARE Survey total score | 1 | −0.1308 * | −0.0875 | −0.0688 |
RPPE total score | −0.2141 * | 0.4879 * | 0.2721 * | 0.4576 * |
Leadership and autonomy in clinical practice | −0.1044 * | 0.2549 * | 0.1502 * | 0.4257 * |
Control over practice | −0.1603 * | 0.3920 * | 0.1979 * | 0.3408 * |
Communication about patients | −0.0872 | 0.3749 * | 0.2262 * | 0.2556 * |
Teamwork | −0.1753 * | 0.4127 * | 0.2242 * | 0.2871 * |
Handling disagreements | −0.1172 * | 0.2104 * | 0.0865 | 0.1677 * |
Staff relationships | −0.2774 * | 0.2160 * | 0.2096 * | 0.1926 * |
Internal work motivation | −0.1343 * | 0.3327 * | 0.1965 * | 0.3082 * |
Cultural sensitivity | −0.1098 * | 0.2922 * | 0.1374 * | 0.3352 * |
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Zeleníková, R.; Jarošová, D.; Plevová, I.; Janíková, E. Nurses’ Perceptions of Professional Practice Environment and Its Relation to Missed Nursing Care and Nurse Satisfaction. Int. J. Environ. Res. Public Health 2020, 17, 3805. https://doi.org/10.3390/ijerph17113805
Zeleníková R, Jarošová D, Plevová I, Janíková E. Nurses’ Perceptions of Professional Practice Environment and Its Relation to Missed Nursing Care and Nurse Satisfaction. International Journal of Environmental Research and Public Health. 2020; 17(11):3805. https://doi.org/10.3390/ijerph17113805
Chicago/Turabian StyleZeleníková, Renáta, Darja Jarošová, Ilona Plevová, and Eva Janíková. 2020. "Nurses’ Perceptions of Professional Practice Environment and Its Relation to Missed Nursing Care and Nurse Satisfaction" International Journal of Environmental Research and Public Health 17, no. 11: 3805. https://doi.org/10.3390/ijerph17113805
APA StyleZeleníková, R., Jarošová, D., Plevová, I., & Janíková, E. (2020). Nurses’ Perceptions of Professional Practice Environment and Its Relation to Missed Nursing Care and Nurse Satisfaction. International Journal of Environmental Research and Public Health, 17(11), 3805. https://doi.org/10.3390/ijerph17113805