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Volume 17
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Review

Identifying the Roles of Healthcare Leaders in HIT Implementation: A Scoping Review of the Quantitative and Qualitative Evidence

by
Elina Laukka
1,*,
Moona Huhtakangas
2,
Tarja Heponiemi
1 and
Outi Kanste
2
1
Social and Health Systems Research Unit, Finnish Institute for Health and Welfare, 00271 Helsinki, Finland
2
Research Unit of Nursing Science and Health Management, University of Oulu, 90230 Oulu, Finland
*
Author to whom correspondence should be addressed.
Int. J. Environ. Res. Public Health 2020, 17(8), 2865; https://doi.org/10.3390/ijerph17082865
Submission received: 2 April 2020 / Revised: 17 April 2020 / Accepted: 19 April 2020 / Published: 21 April 2020
(This article belongs to the Special Issue Healthcare Work and the Role of Clients in Change)
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Abstract

Despite major investment, health information technology (HIT) implementation often tends to fail. One of the reasons for HIT implementation failure is poor leadership in healthcare organisations, and thus, more research is needed on leaders’ roles in HIT implementation. The aim of the review was to identify the role of healthcare leaders in HIT implementation. A scoping review with content analysis was conducted using a five-step framework defined by Arksey and O’Malley. Database searches were performed using CINAHL, Business Source Complete, ProQuest, Scopus and Web of Science. The included studies were written either in English or Finnish, published between 2000 and 2019, focused on HIT implementation and contained leadership insight given by various informants. In total, 16 studies were included. The roles of healthcare leaders were identified as supporter, change manager, advocate, project manager, manager, facilitator and champion. Identifying healthcare leaders’ roles in HIT implementation may allow us to take a step closer to successful HIT implementation. Yet, it seems that healthcare leaders cannot fully realise these identified roles and their understanding of HIT needs enforcement. Also, healthcare leaders seem to need more support when actively participating in HIT implementation.
Keywords: health information technology (HIT); implementation; healthcare; leader; scoping review health information technology (HIT); implementation; healthcare; leader; scoping review

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MDPI and ACS Style

Laukka, E.; Huhtakangas, M.; Heponiemi, T.; Kanste, O. Identifying the Roles of Healthcare Leaders in HIT Implementation: A Scoping Review of the Quantitative and Qualitative Evidence. Int. J. Environ. Res. Public Health 2020, 17, 2865. https://doi.org/10.3390/ijerph17082865

AMA Style

Laukka E, Huhtakangas M, Heponiemi T, Kanste O. Identifying the Roles of Healthcare Leaders in HIT Implementation: A Scoping Review of the Quantitative and Qualitative Evidence. International Journal of Environmental Research and Public Health. 2020; 17(8):2865. https://doi.org/10.3390/ijerph17082865

Chicago/Turabian Style

Laukka, Elina, Moona Huhtakangas, Tarja Heponiemi, and Outi Kanste. 2020. "Identifying the Roles of Healthcare Leaders in HIT Implementation: A Scoping Review of the Quantitative and Qualitative Evidence" International Journal of Environmental Research and Public Health 17, no. 8: 2865. https://doi.org/10.3390/ijerph17082865

APA Style

Laukka, E., Huhtakangas, M., Heponiemi, T., & Kanste, O. (2020). Identifying the Roles of Healthcare Leaders in HIT Implementation: A Scoping Review of the Quantitative and Qualitative Evidence. International Journal of Environmental Research and Public Health, 17(8), 2865. https://doi.org/10.3390/ijerph17082865

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