1. Introduction
In recent years, interpersonal trust in organizations has become an increasingly important research topic. Especially with the rapidly changing business environment and increasing global competitive pressure, organizations face increasing uncertainty in the course of doing business [
1]. Companies have now realized that human resources are the key to improving organizational competitiveness, and one of the most important challenges managers face is to build organizational trust at all levels by allowing employees to participate in organizational issues [
2,
3].
In organizational management, there are two types of trust that have an important impact on employees’ attitudes and behaviors, namely upward trust and downward trust [
4]. Employees’ perception of their leaders’ trust is an important type of trust that has emerged in recent years, and is considered to be an important prerequisite for arousing employees’ inner perception [
5,
6]. Trust and Felt trust are two sides of the same coin. The two are independent constructs, and the most fundamental difference is the difference in the subject of action. The subject of trust is the giver of trust, and the subject of perceiving trust is the perceiver of trust. Sometimes the trust given by the truster may not be felt by the trustee. This is because trust and feeling trusted are different attitudes and views of two parties, which will be affected by the personality characteristics of the trust perceiver and organizational factors that affect trust attributes [
7].
The fact that employees in an organization perceive superiors to be trusted only affects their behavior when they feel they are trusted. Therefore, in order to improve the relationship between superiors and subordinates in the organization, it is very important to ensure that employees perceive leader trust [
2,
5,
8]. Trust is the cornerstone of improving organizational effectiveness and reducing employee management costs. Employees who perceive superior trust have higher job satisfaction and organizational commitment, and have better behavior and performance in expressing their opinions at work [
9]. Therefore, this study takes the perception side of trust—employee as the starting point, and explores the relationship between Perceived Leader Trust, Psychological Empowerment, and Employee Work Performance from the perspective of Intrinsic Work Motivation and Self-Evaluation. This has important theoretical and practical significance for solving the missing link in perceived trust theory, and provides a reference for organizations to build a high-trust organizational structure.
3. Research Design and Data Analysis
3.1. Measurement of Research Variables
3.1.1. Measurement of Perceived Leader Trust
The more employees perceive leaders, the higher the perception of leaders’ dependence and information disclosure [
44]. Lau and Wang Hongli [
45] evaluated employees’ trust from two aspects: perceived superior dependence and perceived information disclosure, and the consistency coefficient was 0.916. Gabriel compiled a questionnaire for employees’ trust in their superiors based on the behavioral trust inventory developed by Gillespie, and the internal consistency coefficients of “reliance” and “disclosure” were 0.844, respectively [
46]. Drawing lessons from the references [
47] in exploring the measurement scales of employees’ perceived trust, this paper divides Perceived Leader Trust into Perceived Leader Dependence and Perceived Information Disclosure, and forms a measurement questionnaire including 2 dimensions and 9 items. The specific items are shown in
Table 1.
3.1.2. Measurement of Psychological Empowerment
Spreitzer [
48] compiled a research questionnaire with 12 items, and tested the reliability and validity of psychological empowerment. The results showed that the internal consistency of the four dimensions of psychological empowerment was between 0.8 and 0.85. Chenji, K [
49] used the questionnaire developed by Spreitzer to measure psychological empowerment in the Chinese context. Avolio, B.J. [
50], Wang, G. [
25], Stander, M.W. [
51], Reza, Khany [
52] and many other scholars have confirmed the consistency and validity of the questionnaire. Drawing on the reference [
53], this paper divides Psychological Empowerment into Work Meaning, Ability, Autonomy, and Influence, and forms a measurement questionnaire including 4 dimensions and 12 items. The specific items are shown in
Table 2.
3.1.3. Measurement of Employee Work Performance
An employee’s work experience has a significant impact on work performance. Employees with higher work experience tend to have stronger competencies at work, and therefore tend to have better performance. Drawing on Han Y [
54], Hosamane [
55], Kara A [
56], Gamage B N [
57], Yoestini [
58], and Idewele I’s [
59] improved Employee Work Performance scale, this paper divides Employee Work Performance into Task Performance and Relationship Performance, including 2 dimensions and 11 items. The specific items are shown in
Table 3.
3.2. Research Hypothesis
3.2.1. Relationship between Perceived Leader Trust and Employee Work Performance
Based on Intrinsic Work Motivation theory, positive beliefs and high expectations drive employees to perform better [
60]. Perceived Leader Trust means that employees perceive the leader’s dependence and information disclosure. The leaders rely more on the knowledge, skills, and judgment of their subordinates when making decisions, which will lead to a strong sense of identity and autonomy for employees, which in turn enables employees to have better performance at work [
61,
62,
63]. When employees feel trusted by their leaders, they get information and clues about work requirements, task completion, and compliance with organizational norms. Workers perform better when they perceive information accurately, receive information, and are willing to respond to information [
64]. Perceived Leader Trust may make employees feel better about their organizational members, which can motivate employees to take more responsibility for their work, which in turn improves Employee Work Performance [
65]. Therefore, we believe that employees who perceive the trust of their leaders will have better performance. Therefore, the following hypotheses are made:
Hypothesis 1 (H1). Perceived Leader Trust positively affects Employee Work Performance.
Hypothesis 1a (H1a). Perceived Leader Dependence positively affects Employee Task Performance.
Hypothesis 1b (H1b). Perceived Information Disclosure positively affects Employee Task Performance.
Hypothesis 1c (H1c). Perceived Leader Dependence positively affects Employee Relationship Performance.
Hypothesis 1d (H1d). Perceived Information Disclosure positively affects Employee Relationship Performance.
3.2.2. Relationship between Perceived Leader Trust and Psychological Empowerment
Overall Psychological Empowerment increases when employees’ trust in their leaders’ reliability, dependence, and competence increases [
66]. Based on the theory of Intrinsic Work Motivation, when employees perceive the dependence and information disclosure of their leaders, their sense of competence, autonomy, and belongingness will be enhanced, and they will have a higher sense of identity with their work, thereby enhancing their overall Psychological Empowerment level [
67,
68]. When employees perceive positive evaluation and support from their leaders, they attribute it to their self-concept, which significantly affects their Psychological Empowerment perception. Trust improves the relationship and increases the leader’s willingness to delegate authority to subordinates [
69]. Managers’ experience of Psychological Empowerment is related to their trust in organizational leaders, and the success of Psychological Empowerment depends on the trust between employees and managers. Employee’s behavior and decision-making are more influenced by leadership or environment [
67,
70,
71]. The trust of leaders is the external environmental factor of employee behavior. Perceiving leaders’ trust will obviously increase the internal Psychological Empowerment of employees [
72]. Therefore, we argue that the higher the level of trust employees perceive from their leaders, the stronger their perception of Psychological Empowerment. Therefore, the following hypotheses are made:
Hypothesis 2 (H2). Perceived Leader Trust positively affects Employee Psychological Empowerment.
Hypothesis 2a (H2a). Perceived Leader Dependence positively affects Employee Work Meaning.
Hypothesis 2b (H2b). Perceived Leader Dependence positively affects Employee Ability.
Hypothesis 2c (H2c). Perceived Leader Dependence positively affects Employee Autonomy.
Hypothesis 2d (H2d). Perceived Leader Dependence positively affects Employee Influence.
Hypothesis 2e (H2e). Perceived Information Disclosure positively affects Employee Work Meaning.
Hypothesis 2f (H2f). Perceived Information Disclosure positively affects Employee Ability.
Hypothesis 2g (H2g). Perceived Information Disclosure positively affects Employee Autonomy.
Hypothesis 2h (H2h). Perceived Information Disclosure positively affects Employee Influence.
3.2.3. Relationship between Psychological Empowerment and Employee Work Performance
In work situations, employees with a high perception of Psychological Empowerment tend to have a stronger sense of competence and autonomy, and pay more attention to the impact and value of the work itself [
73,
74]. This means that employees with a high perception of Psychological Empowerment will respond autonomously when faced with risks and uncertainties at work, and have more input in their work, which will promote employees to have higher work performance. Psychological Empowerment is related to management effectiveness and Employee Work Performance [
75]. Meaning at work can increase employee focus and loyalty to work. Perceived competence can make employees more resilient in the face of difficulties and challenges, and have a higher pursuit of goals and tasks [
76]. Employees who are more influential at work can coordinate resources more smoothly when completing tasks, and organize that line of work, resulting in high work performance [
76,
77]. Therefore, we believe that employees who perceive Psychological Empowerment will have better performance. Therefore, the following hypotheses are made:
Hypothesis 3 (H3). Psychological Empowerment positively affects Employee Work Performance.
Hypothesis 3a (H3a). Work Meaning positively affects Employee Task Performance.
Hypothesis 3b (H3b). Ability positively affects Employee Task Performance.
Hypothesis 3c (H3c). Autonomy positively affects Employee Task Performance.
Hypothesis 3d (H3d). Influence positively affects Employee Task Performance.
Hypothesis 3e (H3e). Work Meaning positively affects Employee Relationship Performance.
Hypothesis 3f (H3f). Ability positively affects Employee Relationship Performance.
Hypothesis 3g (H3g). Autonomy positively affects Employee Relationship Performance.
Hypothesis 3h (H3h). Influence positively affects Employee Relationship Performance.
3.2.4. Mediating Role of Psychological Empowerment
Based on the viewpoints of Intrinsic Work Motivation and self-evaluation, when employees perceive the trust of their leaders, they will positively evaluate themselves, thereby improving their sense of competence, autonomy, and belongingness, and enabling employees to generate Psychological Empowerment. To maintain this Psychological Empowerment, employees who perceive the trust of their leaders strive to improve their work performance [
78]. Employees who perceive the trust of their leaders will have a sense of responsibility, as well as Psychological Empowerment, which will motivate employees to perform well at work. When employees perceive their own importance at work and have a high level of self-worth experience, employees will increase their motivation to work harder, and Psychological Empowerment just reflects employees’ self-evaluation [
79]. Achieving the desired effect of Psychological Empowerment requires an increased level of trust between employees and their superiors. Subordinates who perceive higher-level trust Intrinsic Work Motivation, enhance organizational citizenship, and motivate employees to stay in the organization [
78,
80]. Perceived Leader Trust is the process of stimulating employees’ Intrinsic Work Motivation [
69]. Psychological Empowerment generated by the Intrinsic Work Motivation makes the tasks assigned by the leaders more meaningful to the employees, and the employees will be better at discovering the value of the work and recognize the tasks assigned in the work more [
69,
71,
79]. This paper argues that Perceived Leader Trust helps to increase the Psychological Empowerment of employees, and the increase of Psychological Empowerment will lead to better performance of employees. Therefore, the following hypotheses are made:
Hypothesis 4 (H4). Psychological Empowerment mediates between Perceived Leader Trust and Employee Work Performance.
Hypothesis 4a (H4a). Psychological Empowerment mediates between Perceived Leader Dependence and Employee Task Performance.
Hypothesis 4b (H4b). Psychological Empowerment mediates between Perceived Leader Dependence and Employee Relationship Performance.
Hypothesis 4c (H4c). Psychological Empowerment mediates between Perceived Information Disclosure and Employee Task Performance.
Hypothesis 4d (H4d). Psychological Empowerment mediates between Perceived Information Disclosure and Employee Relationship Performance.
3.3. Questionnaire
The questionnaire designed in this paper contains four parts. The first part is the research description of the questionnaire, including the basic information of the participants in the questionnaire, which contains 6 items. The second part is the measurement of Perceived Leader Trust, which contains 9 items in total, including 4 items for Perceived Leader Dependence and 5 items for Perceived Information Disclosure. The third part is the measurement of Psychological Empowerment, which contains 12 items, including 3 items each for Work Meaning, Ability, Autonomy, and Influence. The fourth part is the measurement of Employee Work Performance, which contains 11 items, including 5 items on Employee Task Performance and 6 items on Employee Relationship Performance.
The survey subjects selected in this paper are mainly employees of different enterprises and institutions.
First, this paper selected MBA students who had participated in actual work in enterprises and institutions. They came from different industries and regions, which made the sample highly reliable and rich. A total of 110 questionnaires were distributed and 101 questionnaires were returned.
Second, relying on Internet social platforms—”WeChat” and “QQ” to distribute questionnaires to classmates, friends, etc., participating in the work, a total of 207 questionnaires were distributed and recovered.
The questionnaire was issued from June 2021 to August 2021. A total of 317 questionnaires were distributed and 308 questionnaires were collected. The sample recovery rate was 97.2%. After removing 21 invalid questionnaires, 287 questionnaires were obtained, and the recovery rate of valid questionnaires was 90.5%.
NOTE: All methods were carried out in accordance with relevant international and Chinese guidelines and regulations. All experimental protocols were approved by Institute of Psychology, Chinese Academy of Sciences, and Ethics Committee of CAS. Moreover, the informed consent was obtained from all subjects and their legal guardian(s).
3.4. Descriptive Statistical Analysis
The specific information is shown in
Table 4. It can be seen from
Table 4 that there is little difference between male and female ratios (52.96% vs. 47.04%). In terms of age, 94.08% of employees are under the age of 40. This is because most of the employees in the current corporate environment are around 20–40 years old, so the number of questionnaires is the largest. From the perspective of educational background, the proportion of “undergraduate” is the largest (49.48%), followed by “master” (35.19%), with a higher degree of education. The higher percent of masters is because the sample includes more MBA. From the work distribution, most of the samples are “General Employee” (58.54%). From the perspective of working age distribution, there are more samples of “1–3 years” and “4–6 years”, accounting for 48.08% and 30.31% respectively. Among them, the proportion of “Private Enterprise” is the largest, at 48.43%.
3.5. Reliability and Validity Analysis
3.5.1. Reliability Test of Scale
(1) Reliability analysis of Perceived Leader Trust
As shown in
Table 5, the CITC values of 9 items in the 2 dimensions of Perceived Leader Trust are all greater than 0.6, indicating that there is a good correlation between the items of the scale. The Cronbach’s α value of Perceived Leader Dependence was 0.853, and the Cronbach’s α value of Perceived Information Disclosure was 0.871, indicating that the reliability of the scale was good. Data on Perceived Leader Trust is of high quality and can be used for further analysis.
(2) Reliability analysis of Psychological Empowerment
As shown in
Table 6, the CITC values of 12 items of Psychological Empowerment are all greater than 0.6, indicating that there is a good correlation coefficient between the items of the scale. The Cronbach’s α corresponding to the four dimensions of Psychological Empowerment is all greater than 0.8, indicating a good level of reliability. The data reliability of Psychological Empowerment is of high quality and can be used for further analysis.
(3) Reliability analysis of Employee Work Performance
As shown in
Table 7, the CITC values of 11 items in the two dimensions of work performance are all greater than 0.6, indicating that there is a good correlation coefficient between the items of the scale. The Cronbach’s α corresponding to the two dimensions of job performance is greater than 0.8, indicating a good level of reliability. The data reliability of job performance is of high quality and can be used for further analysis.
3.5.2. Validity Test of Scale
(1) Validity analysis of Perceived Leader Trust
The KMO value and Bartlett’s sphericity test results of Perceived Leader Trust are shown in
Table 8 (detailed data such as
Table A1 and
Table A2). The KMO value of Perceived Leader Trust was 0.862, and the Bartlett sphericity test was significant at the 0.000 level. The sample data illustrating the variable of Perceived Leader Trust can be subjected to factor analysis.
(2) Validity analysis of Psychological Empowerment
The KMO value and Bartlett’s sphericity test results of Psychological Empowerment are shown in
Table 9 (detailed data such as
Table A3 and
Table A4). The KMO value for Psychological Empowerment was 0.833, and the Bartlett test of sphericity was significant at the 0.000 level. The sample data illustrating the variables of Psychological Empowerment can be subjected to factor analysis.
(3) Validity analysis of Employee Work Performance
The KMO value and Bartlett’s sphericity test results of Employee Work Performance are shown in
Table 10 (detailed data such as
Table A5 and
Table A6). The KMO value of Employee Work Performance was 0.944, and the Bartlett sphericity test was significant at the 0.000 level. The sample data illustrating the variables of Employee Work Performance can be subjected to factor analysis.
5. Analysis of the Mediating Effect of Psychological Empowerment
In this paper, the independent variable is
X, the dependent variable is
Y, and the mediating variable is
M to construct a Psychological Empowerment Mediation Model. The specific situation is shown in
Figure 1.
Step 1: Exploring whether the regression analysis coefficient a of X to M is significant. If it is not significant, stop the mediation test; if it is significant, go to Step 2;
Step 2: Explore whether the regression analysis coefficient b of Y to M is significant. If it is not significant, stop the mediation test; if it is significant, go to Step 3;
Step 3: Introducing X and M into the regression equation to explore the combined effect of X and M on Y. If the regression coefficient c of X and the regression coefficient d of M are both significant, it means that M plays a partial mediating role. If the regression coefficient c of X is significant, the regression coefficient d of M is not significant, indicating that M plays a complete mediating role. If the regression coefficient c of X is not significant, a Soble test is required. If the Soble test is significant, it means that M plays a partial mediating role; if the Soble test is not significant, it means that there is no mediating effect.
5.1. Mediating Role of Psychological Empowerment between Perceived Leader Dependence and Employee Task Performance
Model 1: Regression analysis of Perceived Leader Dependence on Employee Task Performance. R2 = 0.263, F = 70.356, Sig. = 0.000, the regression coefficient of Perceived Leader Trust is 0.679 (Sig. = 0.000), and the regression effect is significant.
Model 2: Regression analysis of Psychological Empowerment on Employee Task Performance. R2 = 0.616, F = 316.535, Sig. = 0.000, the regression coefficient of Psychological Empowerment is 1.360 (Sig. = 0.000), and the regression effect is significant.
Model 3: Regression analysis of Perceived Leader Dependence and Psychological Empowerment on Employee Task Performance. R2 = 0.653, F = 184.093, Sig. = 0.000, the regression coefficient of Psychological Empowerment is 1.200, the regression coefficient of Perceived Leader Dependence is 0.280, and the significance level has not changed.
The above results suggest that Psychological Empowerment plays a partial mediating role between Perceived Leader Dependence and Employee Task Performance, so hypothesis H4a holds.
5.2. Mediating Role of Psychological Empowerment between Perceived Leader Dependence and Employee Relationship Performance
Model 1: Regression analysis of Perceived Leader Dependence on Employee Relationship Performance. R2 = 0.282, F = 77.513, Sig. = 0.000, the regression coefficient of Perceived Leader Dependence is 0.586 (Sig. = 0.000), and the regression effect is significant.
Model 2: Regression analysis of Psychological Empowerment on Employee Relationship Performance. R2 = 0.366, F = 113.832, Sig. = 0.000, the regression coefficient of Psychological Empowerment was 0.873 (Sig. = 0.000), and the regression effect was significant.
Model 3: Regression analysis of Perceived Leader Dependence and Psychological Empowerment on Employee Relationship Performance. R2 = 0.455, F = 81.764, Sig. = 0.000, the regression coefficient of Psychological Empowerment is 0.665, the regression coefficient of Perceived Leader Dependence is 0.365, and the significance level has not changed.
The above results indicate that Psychological Empowerment plays a partial mediating role between Perceived Leader Dependence and Employee Relationship Performance, so hypothesis H4b holds.
5.3. Mediating Role of Psychological Empowerment between Perceived Information Disclosure and Employee Task Performance
Model 1: Regression analysis of Perceived Information Disclosure on Employee Task Performance. R2 = 0.322, F = 93.482, Sig. = 0.000, the regression coefficient of Perceived Leader Trust is 0.786 (Sig. = 0.000), and the regression effect is significant.
Model 2: Regression analysis of Psychological Empowerment on Employee Task Performance. R2 = 0.616, F = 316.535, Sig. = 0.000, the regression coefficient of Psychological Empowerment is 1.360 (Sig. = 0.000), and the regression effect is significant.
Model 3: Regression analysis of Perceived Information Disclosure and Psychological Empowerment on Employee Task Performance. R2 = 0.660, F = 190.472, Sig. = 0.000, the regression coefficient of Psychological Empowerment is 1.156, the regression coefficient of Perceived Information Disclosure is 0.333, and the significance level has not changed.
The above results indicate that Psychological Empowerment plays a partial mediating role between Perceived Information Disclosure and Employee Task Performance, so hypothesis H4c holds.
5.4. Mediating Role of Psychological Empowerment between Perceived Information Disclosure and Employee Relationship Performance
Model 1: Regression analysis of Perceived Information Disclosure on Employee Relationship Performance. R2 = 0.311, F = 89.085, Sig. = 0.000, the regression coefficient of Perceived Leader Trust is 0.643 (Sig. = 0.000), and the regression effect is significant.
Model 2: Regression analysis of Psychological Empowerment on Employee Relationship Performance. R2 = 0.366, F = 113.832, Sig. = 0.000, the regression coefficient of Psychological Empowerment was 0.873 (Sig. = 0.000), and the regression effect was significant.
Model 3: Regression analysis of Perceived Information Disclosure and Psychological Empowerment on Employee Relationship Performance. R2 = 0.456, F = 82.222, Sig. = 0.000, the regression coefficient of Psychological Empowerment is 0.629, the regression coefficient of Perceived Information Disclosure is 0.397, and the significance level has not changed.
The above results indicate that Psychological Empowerment plays a partial mediating role between Perceived Information Disclosure and Employee Relationship Performance, so hypothesis H4d holds.
5.5. Mediating Role of Psychological Empowerment between Perceived Leader Trust and Employee Work Performance
Model 1: Regression analysis of Perceived Leader Trust on Employee Work Performance. R2 = 0.554, F = 244.646, Sig. = 0.000, the regression coefficient of Perceived Leader Trust is 1.123 (Sig. = 0.000), and the regression effect is significant.
Model 2: Regression analysis of Psychological Empowerment on Employee Work Performance. R2 = 0.620, F = 320.877, Sig. = 0.000, the regression coefficient of Psychological Empowerment is 1.240 (Sig. = 0.000), and the regression effect is significant.
Model 3: Regression analysis of Perceived Leader Trust and Psychological Empowerment on Employee Work Performance. R2 = 0.750, F = 293.684, Sig. = 0.000, the regression coefficient of Psychological Empowerment is 0.847, the regression coefficient of Perceived Leader Trust is 0.662, and the significance level has not changed.
The above results indicate that Psychological Empowerment plays a partial mediating role between Perceived Leader Trust and Employee Work Performance, so hypothesis H4 holds.
5.6. Test Results of Research Hypotheses
A total of 28 research hypotheses are proposed in this paper, of which 25 research hypotheses are valid and 3 research hypotheses are not valid. The specific results are shown in
Table 27.
The verification results show that the research hypotheses H2e, H3e, and H3g do not hold. The specific situation is as follows: Perceived Information Disclosure is not related to Employee Work Meaning; Employee Work Meaning and Employee Autonomy are not related to Employee Relationship Performance. In addition, Psychological Empowerment, as an overall mediating variable, played a partial mediating role in the testing of all mediating effects.
6. Discussion
(1) Perceived Leader Trust positively affects Employee Work Performance
The regression coefficients of Perceived Leader Dependence and Perceived Information Disclosure on Employee Task Performance are 0.483 and 0.617; the regression coefficients of Perceived Leader Dependence and Perceived Information Disclosure on Employee Relationship Performance are 0.428 and 0.494. This result shows that employees will more actively complete the tasks assigned by their leaders because they perceive their leaders’ dependence and information disclosure, and thus have better performance at work.
(2) Perceived Leader Trust positively affects employees’ Psychological Empowerment level
The empirical results show that Perceived Leader Trust has a positive impact on the overall Psychological Empowerment of employees. Perceived Leader Dependence has a significant positive effect on the Work Meaning, Ability, Autonomy and Influence of Psychological Empowerment, and Perceived Information Disclosure has a positive impact on employees’ Ability, Autonomy, and Influence. Perceived trust based on dependence and information disclosure is built on the emotional connection, interpersonal interest, and support of leaders and subordinates, while employees’ perception of Psychological Empowerment is closely linked to superiors’ communication and support. Therefore, Perceived Leader Trust can positively affect employees’ Psychological Empowerment.
(3) Psychological Empowerment positively affects Employee Work Performance
The empirical results show that employees’ overall Psychological Empowerment has a positive impact on Employee Work Performance. Employees with high Psychological Empowerment tend to be proactive in their work, and have more input in their work, which in turn promotes employees to have higher Employee Work Performance. The four dimensions of Psychological Empowerment can positively affect Employee Task Performance, the Ability and Influence of Psychological Empowerment have a positive impact on Employee Relationship Performance, and Work Meaning and Autonomy have no significant impact on Employee Relationship Performance. The reason for this result is that Employee Relationship Performance is more dependent on the performance and influence of employees at work. However, employees’ perception of Autonomy emphasizes the degree of employees’ self-determination of work, which is not much related to Employee Relationship Performance.
(4) Psychological Empowerment plays a partial mediating role between Perceived Leader Trust and Employee Work Performance
Psychological Empowerment, as a whole, plays a partial mediating role between Perceived Leader Dependence and Employee Task Performance, and partially mediates between Perceived Leader Dependence and Employee Relationship Performance. When employees feel the trust of their leaders, their Employee Work Performance is positively affected, and the effect of Perceived Leader Trust can be explained by changes in employees’ Psychological Empowerment.
7. Conclusions
Based on the research results of previous scholars, this paper constructs a theoretical model of Perceived Leader Trust, Psychological Empowerment and Employee Work Performance, and proposes 28 research hypotheses. Among them, Perceived Leader Trust is divided into Perceived Leader Dependence and Perceived Information Disclosure; Psychological Empowerment is divided into Work Meaning, Ability, Autonomy, and Influence; Employee Work Performance is divided into Employee Task Performance and Employee Relationship Performance. This paper adopts a combination of online (WeChat and QQ) and offline (MBA students) methods to collect 308 research data, verify the theoretical model and research hypothesis constructed in this paper through empirical analysis, and finally draw the research conclusion.
(1) Perceived Leader Trust has a positive impact on Employee Work Performance. (2) Perceived Leader Trust can positively affect employees’ perception of Psychological Empowerment. Among them, Perceived Leader Dependence has a significant impact on all dimensions of Psychological Empowerment, but the relationship between Perceived Information Disclosure and Work Meaning is not significant. (3) Employees’ Psychological Empowerment perception is positively related to their work performance. Among them, the four dimensions of Psychological Empowerment are significantly related to Employee Task Performance, and the relationship between Work Meaning and Autonomy and Employee Relationship Performance is not significant. (4) Psychological Empowerment, as the overall perception of employees, plays a partial mediating role between Perceived Leader Trust and Employee Work Performance.