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Article

Promoting Healthcare Workers’ Adoption Intention of Artificial-Intelligence-Assisted Diagnosis and Treatment: The Chain Mediation of Social Influence and Human–Computer Trust

School of Economic and Management, Anhui University of Science and Technology, Huainan 232001, China
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Int. J. Environ. Res. Public Health 2022, 19(20), 13311; https://doi.org/10.3390/ijerph192013311
Submission received: 14 September 2022 / Revised: 7 October 2022 / Accepted: 12 October 2022 / Published: 15 October 2022

Abstract

Artificial intelligence (AI)-assisted diagnosis and treatment could expand the medical scenarios and augment work efficiency and accuracy. However, factors influencing healthcare workers’ adoption intention of AI-assisted diagnosis and treatment are not well-understood. This study conducted a cross-sectional study of 343 dental healthcare workers from tertiary hospitals and secondary hospitals in Anhui Province. The obtained data were analyzed using structural equation modeling. The results showed that performance expectancy and effort expectancy were both positively related to healthcare workers’ adoption intention of AI-assisted diagnosis and treatment. Social influence and human–computer trust, respectively, mediated the relationship between expectancy (performance expectancy and effort expectancy) and healthcare workers’ adoption intention of AI-assisted diagnosis and treatment. Furthermore, social influence and human–computer trust played a chain mediation role between expectancy and healthcare workers’ adoption intention of AI-assisted diagnosis and treatment. Our study provided novel insights into the path mechanism of healthcare workers’ adoption intention of AI-assisted diagnosis and treatment.
Keywords: performance expectancy; effort expectancy; social influence; human–computer trust; adoption intention; healthcare worker; AI-assisted diagnosis and treatment performance expectancy; effort expectancy; social influence; human–computer trust; adoption intention; healthcare worker; AI-assisted diagnosis and treatment

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MDPI and ACS Style

Cheng, M.; Li, X.; Xu, J. Promoting Healthcare Workers’ Adoption Intention of Artificial-Intelligence-Assisted Diagnosis and Treatment: The Chain Mediation of Social Influence and Human–Computer Trust. Int. J. Environ. Res. Public Health 2022, 19, 13311. https://doi.org/10.3390/ijerph192013311

AMA Style

Cheng M, Li X, Xu J. Promoting Healthcare Workers’ Adoption Intention of Artificial-Intelligence-Assisted Diagnosis and Treatment: The Chain Mediation of Social Influence and Human–Computer Trust. International Journal of Environmental Research and Public Health. 2022; 19(20):13311. https://doi.org/10.3390/ijerph192013311

Chicago/Turabian Style

Cheng, Mengting, Xianmiao Li, and Jicheng Xu. 2022. "Promoting Healthcare Workers’ Adoption Intention of Artificial-Intelligence-Assisted Diagnosis and Treatment: The Chain Mediation of Social Influence and Human–Computer Trust" International Journal of Environmental Research and Public Health 19, no. 20: 13311. https://doi.org/10.3390/ijerph192013311

APA Style

Cheng, M., Li, X., & Xu, J. (2022). Promoting Healthcare Workers’ Adoption Intention of Artificial-Intelligence-Assisted Diagnosis and Treatment: The Chain Mediation of Social Influence and Human–Computer Trust. International Journal of Environmental Research and Public Health, 19(20), 13311. https://doi.org/10.3390/ijerph192013311

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