Toward the Smart City Ecosystem Model

This study aims to present the processes and mechanisms of creating smart city ecosystems by examining the complex strategic choices and interactions among stakeholders operating at different levels of governance and engagement. Based on the literature review and in-depth analyses of a case study (Lublin, Eastern Poland), we demonstrate that the implementation of tailored strategic thinking using adaptation to global trends, exploitation of development potentials and niches, and stakeholders’ involvement allows for coordination and mobilization of development processes leading to the creation of effective smart city ecosystems. In line with the defined smart city challenges, with the application of a three-stage research program, we create an implementable Smart City Ecosystem Model (SCEM). The contributions of the study are as follows: (1) it provides new insights into smart governance, leadership in creating a sustainable and human smart city; (2) it analyzes strategic choices in the creation of a stakeholder ecosystem and competitive business ecosystems based on smart specializations, providing new opportunities for the design and implementation of smart city strategies. Therefore, this study provides a new multidimensional policy framework for smart cities at both strategic and operational levels that can improve the holistic management of smart and sustainable cities and communities.