3.1. Network Analysis and MCA in the Tourism
A tourist destination is a real and virtual space where the operators can meet, exchange information and experiences, and develop common projects. It is also where there are many business and non-business networks that direct the destination’s development [
15]. The destination itself is a combination of various components of tourism products and services, offering an integrated experience to visitors [
16,
17]. The network could be as a destination [
18,
19]. Network theory has found application in many studies on tourism: collaboration between scholars and operators who deal with research on tourism; innovation and interdisciplinary knowledge networks on tourism studies; destination marketing and behavioural models; tourist flows and movements in destination and related political and social repercussions in the areas examined [
20,
21,
22,
23,
24,
25,
26,
27,
28]. Networking can, in many cases, be a strategy for companies that want to gain a competitive advantage in the specific context of a destination [
29,
30]. Among the researches on network analysis in tourist literature, the attractiveness of the places visited in relation to identity and value motivations has been little investigated. Only a few researchers seem to have examined attraction networks as informed by tourists’ free choice, intra-destination movements [
31,
32]. In these cases the correlation between the tourist flows and the network connections between the destinations is highlighted. The study of networks assumes that individuals or organizations do not act in isolation and that the pattern of relationships developed with other actors is strongly influenced by their behavior [
33]. In the network, the tourists/actors of the destination are connected to the places visited/attractions, which they choose based on their behaviour and their free choice. Tourist motivation can be considered the primary driver if we want to interpret their behavior [
34,
35]. In addition, people travel to meet their needs for well-being, knowledge and escape, as well as for increasing friendships, experiences and social relationships [
36,
37]. Tourist attitude is complex and generally multifaceted and has also been categorized into attraction and social motivations [
38]. It is important to analyze the attraction-to-attraction networks as indicators of potential changes in the visitor’s choices, this because the tourist flows are important for delineating the networks of attractions towards the destinations.
In particular, social network analysis allows for the examination of the relational aspects and network dynamics that take place in a land endowed with tourist attractions. Moreover, it describes the structure of a system as a set of interconnected elements (nodes) that exist through a series of relationships (or links) [
29]. In this case, the elements are the visitors to the destinations who travel to multiple attraction places. Moreover, many visitors and multiple attractions exist with different characteristics and dimensions in a dynamic and complex context.
Correspondence analysis is a technique which can handle problems of this complexity [
39,
40]. Correspondence analysis is a technique which can explore multiple categorical variables where other multi-attribute analytical methods cannot. An MCA was used to consider the main qualitative variables as a whole, including profile membership from the previous analysis. It is useful to apply MCA to identify and examine the profiles of tourists in relation to the types of preferred attractions. The MCA technique is used to detect and represent underlying structures in a dataset made-up of qualitative/quantitative variables. Many researchers have used MCA in tourism for different purposes. MCA has mainly been used to identify and examine the profiles of tourists in relation to the many types of favorite attractions [
41]. Moreover, MCA allows the use of multidimensional data to spatially map each of the attributes [
42,
43,
44,
45].
3.2. Data Collection
To collect data, a list was prepared of tourist attractions in Lipari, using technicians, officials, and opinion leaders of the territory, identifying physical places and intangible places that contain cultural, social, and psychological aspects. The study used a semi-structured questionnaire with free and/or preformulated answers to survey 590 people available to the interview and intercepted in various tourist locations on the island of Lipari, including the port, some restaurants and hotels, and meeting places in the city centre. Some interviews were conducted on the occasion of cultural events. Different types of subjects who benefit from the island’s attractions were interviewed and available to the interview: travellers (both free and independent and in organised groups), people present on the island for work reasons, and residents.
The interviewees were asked to indicate the places/attractions they had visited or intended to visit, and were also asked to indicate, on the basis of a grid of 10 questions we have worked out, the motivations that guided their preferences. The questions asked (
Table 2) take into account the main types of tourist attractions on the island. The questionnaire also includes questions that identify the socio-economic characteristics of the interviewees (gender, school level, employment, and income). In particular, the questions asked of the respondents their views on:
- -
the natural attractions from the point of view of the beauty of the sea and the landscape (D3) and from the point of view of the identity of the territory (D2)
- -
cultural attractions such as the museum, the Cathedral, the Castle, the historic centre, the acropolis (D5)
- -
gastronomic attractions related to the vast and varied gastronomic heritage (D1), experiences and experimentation of local cuisine (D6), perception towards food security (D8)
- -
attractions that involved places of consumption (D4), restaurants, bars, wine bars, ice cream parlours, agritourism, etc.
- -
the intangible attractions concern:
- ○
“movida” and “physical” sharing with others (walking, eating together, playing sports together, etc.) linked to interpersonal relationship (D9)
- ○
the experience of experiences on holidays (D10), how to tell friends and relatives about the experience, share photos and more on social network, etc.
- ○
finally, a question concerned habits and lifestyles “Customs and ways of life” (D7)
Face-to-face interviews were conducted between March and July 2017 in particularly crowded places such as ports, bus terminals, fairs, and main roads, where a sample with uneven characteristics could be encountered. The valid and controlled questionnaires that were subsequently submitted to in-depth analysis and processing numbered 573.
The descriptive analysis highlighted the main features at first, then we used a network application that was validated by the MCA. Thanks to the UCINET 6 and SPSS 20 program, two databases have been created. In particular, the former made it possible to create a network and study connections and social networks [
46].
3.3. Approach
The first step was to process the data collected, considering a first phase of descriptive analysis to evaluate the main features and then the analysis of the social network and the analysis of multiple correspondence (MCA). From an operative point of view, the links have been found using incidence and adjacency matrices (generated by the matrix incidence), in which each relation is indicated with dichotomous values. In fact, once the data were collected, they were organised in the Affiliation matrix, a dichotomous matrix in which the lines indicate the actors and the columns the places of attraction. The matrix is formally indicated as:
where aij = 1 if the actor lines i “has been attracted to and has visited the place” indicated in column j, or aij = 0 in the opposite case.
Two incidence matrices have been constructed on the basis of a questionnaire constructed ad hoc: A first matrix to obtain information about the places visited (573 rows × 23 attractions), in which the rows represent the individual respondents and the columns tourist attractions.
The questionnaire was built to investigate the reasons for the tourism choice, from which asked the interviewees 10 questions, creating a second incidence matrix of 573 × 10.
The next step was to transform the incidence matrices into adjacency matrices (23 × 23 and 10 × 10) to examine the network ratios based on the choice of places to visit and, in particular, on the motivations of these choices. For data processing, the UCINET 6.0 program ver. 6.631 was used, while for the graphic representation, it was NETDRAW ver.2.161.
To delineate the sample, descriptive analysis was used. Of the totality of the variables, both the absolute and the relative frequencies have been calculated.
To obtain a common overview on the links between the variables, the data obtained have been studied through multivariate statistical techniques. Exploring the relationships between the variables, we moved on to perform the MCA to evaluate the associations between the different categories of variables examined.
As for the indicators to examine the network analysis, some network cohesion measures were elaborated, in particular density that represents one of the main indicators of the degree of cohesion of a network and centrality, which measures how much a node is an important player in the network. The centrality indicators used in this study are: degree, close, and betweenness. After examining the network features, we wanted to deepen the characteristics and profiles of tourists in relation to the reasons stated for the choice and attractiveness of the places visited through the MCA. MCA is used to analyse observations described by a set of variables, coded as binary variables [
40,
47,
48,
49,
50,
51]. Through a representation, we defined some profiles for travellers in the Aeolian Islands (residents and non-residents), who have seen the attractions of the islands.
Categorical dependent variables can be evaluated with the MCA. We used the MCA to explore patterns of tourist behaviour and to identify visitor preferences. Operationally the set of variables have been coded with a Likert scale (1 = strongly agree, 6 = strongly disagree) as binary variables where the positive responses (very–very much) were considered with the number 1 and the negative ones (nothing–little) were coded with the number 2.
With MCA attribute factor scores assigned to each observation [
52,
53]. MCA is obtained by using a standard correspondence analysis on an indicator matrix (X). This is a J × M matrix where Jk is the vector of the levels for each K nominal variable (with ∑Jk = J), and M is the number of observations. Performing MCA on X will provide two sets of factor scores. These factor scores are, in general, scaled such that their variance is equal to their corresponding eigenvalue. The distances between row with row and column with column indicate proximity or distance of the variables. In the first case, proximity means that the variables observed are similar and tend to present themselves together [
54]. Through representation in a low-dimensional space—planned on the basis of components—we aimed to define some profiles for island’s travellers.
MCA is realised through starting information represented by the following matrix x = JkM where Jk represents the vector of the levels J that can assume the variable for each k variable categorial (k = 6) adding 4 additional variables (gender, age, level of education, and why is it on the interview site). The number of observations was equal to M = 573.
This analysis has identified some variables to distinguish the main characteristics that most influence the decision making of visitors that have chosen places to visit.