Factors Influencing Consumers’ Decision to Purchase Food in Environmentally Friendly Packaging: What Do We Know and Where Do We Go from Here?
Abstract
:1. Introduction
2. Theoretical Background
2.1. An Attitudinal Perspective
- (a)
- Knowing does not mean doing: The research showed that direct experiences have a stronger influence on people’s behaviors than indirect experiences, such as knowledge [10];
- (b)
- Social norms drive behavior: Social norms, including family, cultural traditions, and customs, shape people’s attitudes and consequent behaviors [11];
- (c)
- Attitudes change over time: Various factors, such as new information, emergent knowledge, and emergent scientific findings, predict the shifting nature of attitudes [12];
- (d)
- Specific attitudes, rather than general attitudes, matter: The research found that while general attitudes might be positive, when focusing on specific attitudes, the latter might not be in accordance with general attitudes [13].
2.2. A Responsible Perspective
- (a)
- Knowledge of issues: The consumer needs to be familiar with the environmental problem and its causes;
- (b)
- Knowledge of action strategies: The consumer needs to know how he/she needs to act to lower his or her impact on the environmental problem;
- (c)
- Locus of control: The consumer needs to believe in his/her ability to bring about change through his or her own behavior;
- (d)
- Attitudes: The consumer needs to have a strong pro-environmental attitude to engage in pro-environmental behavior;
- (e)
- Verbal commitment: The consumer needs to willingly communicate his/her intentions to behave pro-environmentally;
- (f)
- Individual sense of responsibility: The consumer needs to possess a high sense of personal responsibility.
2.3. An Altruistic Perspective
- (a)
- People with a strong self-orientation are less likely to act ecologically;
- (b)
- People who have satisfied their personal needs are more likely to act ecologically because they have the resources (time, money, energy) to care about social and pro-environmental goals.
2.4. A Sociological Perspective
2.5. A Pro-Environmental Consciousness Perspective
3. Methodology
3.1. Data Collection
3.2. Data Analysis
4. Findings
4.1. Diversity of Samples
4.2. Theoretical Lenses
4.3. Antecedents of the Consumers’ Purchasing of Foods in Environmentally Friendly Packaging
4.3.1. Demographics
4.3.2. Internal Factors
4.3.3. External Factors
5. Discussion
- (a)
- Going beyond Ajzen’s [39] theoretical explanations of consumer purchasing intentions;
- (b)
- Examining a broader set of predictors;
- (c)
- Drawing on more interconnected complex models that include both internal and external factors;
- (d)
- Conducting cross-cultural comparative studies;
- (e)
- Addressing the gap between attitudes and behaviors;
- (f)
- Considering the role of organizations and government in the transition to more sustainable consumer purchasing behavior, rather than only searching for individual predictors of behaviors.
6. Conclusions
Author Contributions
Funding
Conflicts of Interest
References
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References | Research Focus | Sample | Theory Used | Key Findings |
---|---|---|---|---|
Van Dam and van Trijp (1994) [22] | Examines consumers’ understanding, preference and effects on decision making with regards to purchasing beverages in environmentally friendly packaging. | 77 Dutch consumers | A consumer dilemma between societal needs and personal benefits (Meffert, 1993) [34] | Product packaging is a salient aspect in consumers’ product perception. However, when buying products, consumers also consider convenience. The importance they ascribe to environmental aspects is product specific, and not general. |
Van Dam (1996) [35] | Examines the perceived environmental friendliness of various types of packaging for different types of products. | Study 1: 67 Dutch consumers Study 2: 77 Dutch consumers Study 3: 14 Dutch consumers | Consumer beliefs concerning the environmental friendliness of packaging materials, including simplified heuristics (Hoyer 1984) [36] and widespread beliefs (Bethlehem 1990). [37] | Consumers judge environmental friendliness mainly from the material and returnability. Their perception of the environmental friendliness of the packaging material is based on post consumption waste, whereas the environmental effects of production are ignored. |
Bech-Larsen (1996) [24] | Analyzes consumers’ attitudes to the functional and environmental consequences of food packaging | 351 Danish consumers | Means–End Theory (Gutman, 1982) [38]; Theory of Planned Behavior (Ajzen, 1988) [39]; Theory of Buying Behavior (Howard and Sheth, 1988) [40] | Sustainable packaging is preferred by consumers who take personal interest in the packaging’s environmental consequences. However, this preference—unlike the preference for functional packaging—seldom influences the consumers’ actual purchasing decisions. The purchase of food products is most often characterized by habit. |
Thφgersen (1999) [25] | Investigates whether the claim that environmental attitudes are based on moral reasoning is valid with regard to consumer buying attitudes. | 1002 Danish consumers | Schwartz (1970, 1977) theory of moral decision making [31] | A majority of Danish consumers have developed personal norms about choosing environment-friendly packaging and the personal norm is a significant predictor of their (self-reported) propensity to choose environment-friendly packaging in the supermarket (whereas perceived costs have a minor influence on the choice). |
Peters-Texeira and Badrie (2005) [41] | Investigates the consumers’ perception of food packaging and its impact on food choices. | 82 consumers from Trinidad, West Indies | n.a., explorative | The packaging feature that influenced most of the respondents’ choice of products was the information on the label (41.5%), quality and type of packaging (24.4%), brand name/popularity (22.0%) and visual impact (12.2%). 85.4% admitted that the attractiveness of packaging is important. 36.6% admitted that they do not read the label because of its complexity. The influence of gender was not significant. |
Rokka and Uusitalo (2008) [26] | Examines the extent to which consumers value environmentally friendly labeled packaging in their product choices compared with other product characteristics. | 330 Finnish consumers | n.a., explorative | The environmental packaging was a strongly preferred product attribute when consumers choose among functional drink products (the average relative importance being 34%), whereas the relative importance for price was 35%, 17% for resealability, and 15% for brand. Demographic characteristics did not play any role. |
Van Birgelen, Semeijn, and Keicher (2009) [33] | Analyzes consumer-related factors related to distinct but connected package-related behaviors regarding beverage consumption, i.e., purchase and post consumption disposal. | 176 German consumers | “Meta needs” by Maslow (1967) [32]; The self-perception theory (Bem, 1967) [42]; Theory of Planned Behavior (Ajzen, 1991) [39] | Eco-friendly purchase and disposal decisions for beverages are related to the environmental awareness of consumers and their eco-friendly attitude. Furthermore, consumers are willing to trade off almost all product attributes in favor of environmentally friendly packaging of beverages, except for taste and price. Own eco-friendly disposal actions were not found to relate to purchasing preferences. |
Duizer, Robertson, and Han (2009) [43] | Explores aging consumers’ attitudes toward currently available food packaging in New Zealand. | 99 New Zealand consumers 13 consumers—focus group | n.a., explorative | Price, safety, size of packaging, and ability to recycle were of the most importance to aging consumers. |
Barber (2010) [7] | Examines the profile of consumers who expressed an intention to pay more for environmentally friendly wine packaging. | 313 US consumers | Demographic characteristic; Consumers’ values; Environmental attitude; Product importance | Importance of being environmentally friendly, considering environmental issues when making a purchase, and collectivism were all very good predictors of the consumer’s intention to pay more for green wine packaging. |
Nordin and Selke (2010) [44] | Explores consumer perceptions regarding the sustainable packaging concept, their perceptions of the impact on the environment and discusses the factors that drive the consumers’ preferences and purchase decisions. | A review study | n.a. | There is inconsistency between consumers’ attitudes and behavior, due to the consumers’ overwhelming lack of knowledge about the sustainability concept. Consumers also believe that manufacturers are responsible for providing sustainable packaging without passing along any additional cost. |
Venter, Van der Merwe, De Beer, Kempen, and Bosman (2011) [45] | Explores consumer perceptions of food packaging and how these perceptions were formed through the perceptual process. | 25 South African consumers | n.a., explorative | Participants mainly based their perception of food packaging on its functional (being purposive, recyclable, and informative) and physical attributes (being attractive, of high quality, and hygienic). Visual attributes are important to gain consumers’ attention. Participants’ negative associations with packaging mostly entailed difficulty in handling the product, poor product quality, and environmental problems. |
Vilnai-Yavetz and Koren (2013) [46] | Examines the effects of packaging on buying intentions. | 100 randomly sampled adults from the USA, who entered the supermarket and showed interest in frozen or chilled ready meals | Instrumentality, Aesthetics, and Symbolism (IAS) model (Rafaeli and Vilnai-Yavetz, 2004) [47] | Participants expressed more interest in buying the product with opaque packaging. The transparent packaging was perceived as more instrumental, less aesthetically pleasing, and less symbolic of quality than the opaque packaging. The perceived aesthetics and symbolism, but not instrumentality, were documented to mediate this process. |
Koenig-Lewis, Palmer, Dermody, and Urbye (2014) [27] | Investigates consumers’ emotional and rational evaluations of pro-environmental packaging. | 312 Norwegian consumers | Emotions in marketing (Bagozzi, Gopinath and Nyer, 1999) [48]; Theory of Reasoned Action (Ajzen and Fishbein, 1980) [4]; Theory of Planned Behavior (Ajzen, 1988) [39] | The purchase intention was significantly influenced by general environmental concern, but not by rational evaluations of benefits. Rational evaluations had differing effects on positive and negative emotions. Both positive and negative emotions had significant direct effects on purchase intention. |
Scott and Vigar-Ellis (2014) [49] | Examines consumers’ understanding (knowledge) and perceptions of environmentally friendly packaging, as well as the extent to which they exhibited green behavior with regard to environmentally friendly packaging activities, such as reusing and recycling. | 323 South African consumers | n.a., explorative | The consumers in this study were found to exhibit limited knowledge of what environmentally friendly packaging is, how to differentiate it from normal packaging, and its benefits. |
Fernqvist, Olsson, and Spendrup (2015) [50] | Explores consumer views on different aspects of packaging, exemplified by a common product in the fruit and vegetable category. | Three focus groups with six consumers in each group | n.a., explorative | Plastic as a material was viewed negatively, and the positive novel features of the material, such as protecting the product, and preventing greening of potatoes and allowing them to breathe, were not acknowledged by the respondents. |
Martinho, Pires, Portela, and Fonseca (2015) [14] | Examines the factors that influence consumers’ product purchasing behavior and their recycling behavior with respect to sustainable packaging. | 215 Portuguese consumers | Meta-needs theory of Maslow (1968) [32]; Theory of Planned Behavior (Ajzen, 1988) [39]; A gender perspective (Banerjee and McKeage, 1994) [51] | A positive attitude toward green purchasing and environmental awareness was found to be important in predicting the consumer’s intention to purchase a product contained/wrapped in sustainable packaging. Low price was an important predictor. Recycling had no relationship with the purchasing behavior. |
Lindh, Olsson, and Williams (2016) [3] | Explores Swedish consumer perceptions and knowledge of the environmental aspects of food packaging. | 155 Swedish consumers | n.a., an explorative study | Only 8% of the consumers explicitly mentioned that the package had to protect the food. It was primarily convenience, not environmental concerns, that motivated their spontaneous choices. The following factors matter: Easy to open 26%; Graphical appearance 20%; and Recyclable 18%. 86% claimed they were willing to pay extra for environmentally sustainable packaging of food products, i.e., they were willing to pay 0.94 SEK or 6% more for a product that cost 15 SEK. In the organic food consumer group, who were willing to pay statistically significantly more, the mean value was 1.25 SEK or 8% more. The Swedish consumers surveyed are aware of their shortcomings in judging the environmental status of food packaging, indicating a need for guidance |
Magnier and Crié (2015) [23] | Examines the influence of eco-designed packaging on consumers’ responses. | Eight French consumers (interviewed) | n.a., explorative | The complexity of packaging ecological cues perception is outlined by expressing the differences in the nature of these cues. Ecological cues fall into the following three categories: Structural cues, graphical/iconic cues, and informational cues. |
Magnier and Schoormans (2015) [29] | Examines under what conditions consumers perceive and trust different ecological package design elements and how these elements influence purchasing intention. | Study 1: 185 French individuals Study 2: 119 Dutch consumers | Different discrete design elements (e.g., color, shape, size, images, pictures, logos, claims); High environmental concern (HEC); Lord et al. (1979) [52] | Low (high) environmental concern consumers were (not) sensitive to incongruence in visual appearance and verbal sustainability claims and showed negative (positive) responses. The brand ethicality mediated the relationship between the interaction of the visual appearance, the verbal sustainability claim, and environmental concern and purchase intention. |
Jerzyk (2016) [53] | Explores: What content do consumers expect for ecological messages on packaging? Which attributes of sustainable packaging have a positive impact on consumer behavior? In what ways are consumers’ purchasing intentions based on sustainable packaging? | 161 Polish and French students | Marketing promotion Kotler and Keller (1997) [54] | The study showed that sustainable packaging is not an important factor in choosing which product to buy. However, when appropriately communicated, consumers are willing to buy food in sustainable packaging. The communication needs to be credible and trustworthy. |
Prakash and Pathak (2017) [2] | Examines the influence of eco-designed packaging on consumers’ responses. | 204 young Indian consumers | Theory of Reasoned Action (TRA) [55] | The purchasing intention toward eco-friendly packaging is significantly influenced by personal norms, attitude, environmental concern, and willingness to pay. Personal norms emerged as the strongest among the other important predictors of the purchase intention of eco-friendly packaged products. With respect to willingness to pay more, the study found that young consumers are ready to pay more if they can obtain eco-friendly products. Attitude was also found to have a significant positive relationship with the purchase intentions toward the eco-friendly packaged products. |
Magnier and Schoormans (2017) [29] | Examined how style elements (i.e., the material and color) influence the perceptions of the packaging’s environment-friendliness when an environmental claim is either absent from or displayed on the package. | 207 participants from a Dutch consumer panel | The packaging style elements (i.e., material and color) and the environmental claim perspectives | The style elements and environmental claim influenced both the evaluations of the packaging’s eco-friendliness and the social responsibility of the brand. It was specifically demonstrated that the package made of a fiber-based material was perceived as more environment-friendly than the plastic packages. |
Steenis, Van Herpen, Van der Lans, Ligthart, and Van Trijp (2017) [30] | Investigates whether and how packaging sustainability influences consumer perceptions, inferences and attitudes toward packaged products. | 249 Dutch students | Ajzen’s (1988) Theory of Planned Behavior [39] | The findings suggest that consumers strongly rely on material/structural cues to form judgments regarding packaging sustainability. Changes in actual environmental impacts (by altering the packaging materials) affect not only sustainability perceptions but also several other benefits, such as perceived taste and quality. At the same time, the consumers’ sustainability assessments are also highly influenced by mere graphical packaging cues that have no obvious actual sustainability consequences. |
Orzan, Cruceru, Bălăceanu, and Chivu (2018) [56] | Analyzes the Romanian consumer’s behavior concerning sustainable packaging. | 268 Romanian consumers | Ajzen’s (1988) Theory of Planned Behavior [39] | The results have shown there are two motivational factors—saving by recycling and protecting the environment—which can influence the decision to buy ecological packaging. The high costs of eco-packaging and the lack of information on the benefits of their use are considered as reasons for not purchasing them. |
Tüzemen and Kuru (2018) [57] | Measures the effects of the packages that are presented as a result of the green packaging applications in food products and to the consumers, taking into consideration the environmental, health, quality, reusability, and recycling benefits of consumers. | 371 consumers in Giresun province | n.a. | Consumers at the lowest level of education and income groups are more concerned with the product’s purpose than the packaging, and they are more price-oriented than concerned with packaging. It has been determined that consumers with higher education and income levels pay more attention to packaging and have more environmental sensitivities. |
Singh and Pandey (2018) [58] | Examines the impact of green packaging on consumer behavior, measured through willingness to pay, since it acts as a proxy for actual behavior. | 343 consumers from Northern India | “Theory of consumption values” Sheth et al. (1991). [59]; “Customer value creation framework” Smith and Colgate (2007). [60] | The study empirically confirmed the effect of six factors grounded from “theory of consumption values” and “customer value creation framework” that offered uniqueness to green packaging and influenced the buyers’ willingness to pay a price premium. |
Herbes, Beuthner and Ramme (2018) [61] | Examines how the interplay of environmentally friendly packaging attributes influence an overall evaluation of environmental friendliness among consumers from different cultures. | 948 consumers from Germany, 610 from the U.S. and 443 from France | n.a. | The study showed that consumers focus predominantly on the end-of-life attributes of packaging, although the cultures differ in how they weigh the relative value of recyclability, reusability, and biodegradability. They also concern themselves less with renewable origins, and almost not at all with activities relating to production, transport, and retail use. Differences in answers across cultures were observed. |
Trivedi, Patel, and Acharya (2018) [62] | Offers a parsimonious framework that measures the major antecedents of environmental attitude divided into inward and outward orientation. | 308 usable questionnaires were obtained from Indian consumers | ‘Inward environmental attitude’ and ‘Outward environmental attitude’ by Leonidou et al. (2010) [63] | The results show that inward environmental attitude and attitude toward green packaging play a pivotal role in shaping the green purchase intention. Surprisingly, outward environmental attitude was found to be nonsignificant. |
Hao, Liu, Chen, Sha, Ji, and Fan (2019) [28] | Examining consumers’ cognition and willingness to pay for green packaging. | 781 consumers from China | Evidence-based hypotheses | Four principal factors affecting consumers’ willingness to pay are uncovered, i.e., environment, green packaging quality, commodity, and packaging price. According to the estimation results, even though the majority of consumers have insufficient knowledge regarding green packaging, they have a fairly strong willingness to pay for it. Additionally, we observed that, compared with the price and appearance of green packaging, consumers prefer to attach greater importance to the practicality of green packaging, such as convenience, reusability, and protective capability. |
Boesen, Bey, and Niero (2019) [64] | Investigates whether well-educated young consumers living in Denmark understand the environmental sustainability of five different types of packaging for liquid food (milk, beer, soft drink, olive oil, and skinned tomatoes). | 197 Danish consumers | Consumer research; Life Cycle Assessment | Consumers assess the environmental sustainability of the tested types of packaging, primarily based on the material type and on what they can personally do at the disposal stage. Consumers have limited knowledge of sustainability-related eco-labels. |
Dilkes-Hoffman, Pratt, Laycock, Ashworth, and Lant (2019) [1] | Examines public beliefs and attitudes toward plastics in Australia and provides insight on a global level. | 2518 respondents from Australia | n.a., focus on the study of attitudes toward plastic | Eighty percent of respondents indicated a desire to reduce plastic use, and the majority of respondents believe that study and glass are more environmentally friendly packaging materials than plastics. However, many respondents do not translate their aspiration to reduce plastic use into action. They place the bulk of the responsibility for reducing the use of disposable plastic on industry and the government. |
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Popovic, I.; Bossink, B.A.G.; van der Sijde, P.C. Factors Influencing Consumers’ Decision to Purchase Food in Environmentally Friendly Packaging: What Do We Know and Where Do We Go from Here? Sustainability 2019, 11, 7197. https://doi.org/10.3390/su11247197
Popovic I, Bossink BAG, van der Sijde PC. Factors Influencing Consumers’ Decision to Purchase Food in Environmentally Friendly Packaging: What Do We Know and Where Do We Go from Here? Sustainability. 2019; 11(24):7197. https://doi.org/10.3390/su11247197
Chicago/Turabian StylePopovic, Igor, Bart A. G. Bossink, and Peter C. van der Sijde. 2019. "Factors Influencing Consumers’ Decision to Purchase Food in Environmentally Friendly Packaging: What Do We Know and Where Do We Go from Here?" Sustainability 11, no. 24: 7197. https://doi.org/10.3390/su11247197
APA StylePopovic, I., Bossink, B. A. G., & van der Sijde, P. C. (2019). Factors Influencing Consumers’ Decision to Purchase Food in Environmentally Friendly Packaging: What Do We Know and Where Do We Go from Here? Sustainability, 11(24), 7197. https://doi.org/10.3390/su11247197