Knowledge Management Practice in General Education Schools as a Tool for Sustainable Development
Abstract
:1. Introduction
2. Literature Review
3. Research Methodology
4. Research Results and Discussion
5. Conclusions
Author Contributions
Funding
Conflicts of Interest
References
- Abbas, J.; Sağsan, M. Impact of Knowledge Management Practices on Green Innovation and Corporate Sustainable Development: A Structural Analysis. J. Clean. Prod. 2019, 229, 611–620. [Google Scholar] [CrossRef]
- Al Yami, M.; Ajmal, M.M. Pursuing Sustainable Development with Knowledge Management in Public Sector. VINE J. Inf. Knowl. Manag. Syst. 2019, 49, 568–593. [Google Scholar] [CrossRef]
- Mohamed, M.; Stankosky, M.; Mohamed, M. An Empirical Assessment of Knowledge Management Criticality for Sustainable Development. J. Knowl. Manag. 2009, 13, 271–286. [Google Scholar] [CrossRef]
- Sheng, X.; Sun, L. Developing Knowledge Innovation Culture of Libraries. Libr. Manag. 2007, 28, 36–52. [Google Scholar] [CrossRef]
- Brito LM, P.; Alves da Silva, N.E.; Cartaxo de Castro, A.B.; Nodari, C.H.; Pereira da Silva, A.W. Knowledge Management for the Sustainable Development of the Semi-Arid Region in Northeastern Brazil. Cienc. Rural 2019, 49, 1–7. [Google Scholar] [CrossRef]
- Cheng, E.C.K. Knowledge Management for School Education; Springer: Singapore, 2015. [Google Scholar]
- Fatoki, O. Sustainability Orientation and Sustainable Entrepreneurial Intentions of University Students in South Africa. Entrep. Sustain. Issues 2019, 7, 990–999. [Google Scholar] [CrossRef]
- Raudeliūnienė, J. Organizacijos Žinių Potencialo Vertinimo Aktualijos [Topicalities of the Organization’s Knowledge Potential Assessment]; Technika: Vilnius, Lithuania, 2017. [Google Scholar]
- Raudeliūnienė, J.; Szarucki, M. An Integrated Approach to Assessing an Organization’s Knowledge Potential. Eng. Econ. 2019, 30, 69–80. [Google Scholar] [CrossRef]
- WCED. Report of the World Commission on Environment and Development: Our Common Future; Oxford University Press: Oxford, UK, 1987. [Google Scholar]
- Luhn, A.; Aslanyan, S.; Leopoldseder, C.; Priess, P. An Evaluation of Knowledge Management System’s Components and Its Financial and Non-Financial Implications. Entrep. Sustain. Issues 2017, 5, 315–329. [Google Scholar] [CrossRef]
- Hrivnák, M.; Melichová, K.; Fáziková, M.; Roháčiková, O. University Graduates, Knowledge Spill-Overs and Localization of Knowledge Intensive Ventures-Case of Post-Socialistic Country. Entrep. Sustain. Issues 2019, 7, 146–165. [Google Scholar] [CrossRef]
- Cheng, E.C.K. Knowledge Sharing for Creating School Intellectual Capital. Procedia Soc. Behav. Sci. 2015, 191, 1455–1459. [Google Scholar] [CrossRef] [Green Version]
- Mingaleva, Z.; Deputatova, L.; Akatov, N.; Starkov, Y.; Mitrofanova, E. Application of Hadi-Cycle for Providing Sustainability of Processes of Knowledge and Innovation. Entrep. Sustain. Issues 2019, 7, 1628–1640. [Google Scholar] [CrossRef] [Green Version]
- Wichitsathian, S.; Nakruang, D. Knowledge Integration Capability and Entrepreneurial Orientation: Case of Pakthongchai Silk Groups Residing. Entrep. Sustain. Issues 2019, 7, 977–989. [Google Scholar] [CrossRef]
- Raudeliūnienė, J.; Davidavičius, S. A Conceptual Model of Assessment of Knowledge Transfer to Consumer. Bus. Manag. Educ. 2017, 15, 174–195. [Google Scholar] [CrossRef]
- Costa, V.; Monteiro, S. Key Knowledge Management Processes for Innovation: A Systematic Literature Review. VINE J. Inf. Knowl. Manag. Syst. 2016, 46, 386–410. [Google Scholar] [CrossRef]
- García-Fernández, M. How to Measure Knowledge Management: Dimensions and Model. VINE 2015, 45, 107–125. [Google Scholar] [CrossRef]
- Kianto, A.; Vanhala, M.; Heilmann, P. The Impact of Knowledge Management on Job Satisfaction. J. Knowl. Manag. 2016, 20, 621–636. [Google Scholar] [CrossRef]
- Koohang, A.; Paliszkiewicz, J.; Goluchowski, J. The Impact of Leadership on Trust, Knowledge Management, and Organizational Performance: A Research Model. Ind. Manag. Data Syst. 2017, 117, 521–537. [Google Scholar] [CrossRef]
- Obeidat, B.Y.; Al-Suradi, M.M.; Masa’ deh, R.; Tarhini, A. The Impact of Knowledge Management on Innovation: An Empirical Study on Jordanian Consultancy Firms. Manag. Res. Rev. 2016, 39, 1214–1238. [Google Scholar] [CrossRef]
- Probst, G.; Raub, S.; Romhardt, K. Managing Knowledge: Building Blocks for Success; John Wiley & Sons: Hoboken, NJ, USA, 2000. [Google Scholar]
- Yusr, M.M.; Mokhtar, S.S.M.; Othman, A.R.; Sulaiman, Y. Does Interaction between TQM Practices and Knowledge Management Processes Enhance the Innovation Performance? Int. J. Qual. Reliab. Manag. 2017, 34, 955–974. [Google Scholar] [CrossRef]
- Raudeliūnienė, J.; Davidavičienė, V.; Jakubavičius, A. Knowledge Management Process Model. Entrep. Sustain. Issues 2018, 5, 542–554. [Google Scholar] [CrossRef]
- Raudeliūnienė, J.; Kordab, M. Impact of Knowledge Oriented Leadership on Knowledge Management Processes in the Middle Eastern Audit and Consulting Companies. Bus. Manag. Educ. 2019, 17, 248–268. [Google Scholar] [CrossRef] [Green Version]
- Martinez-Canas, R.; Saez-Martinez, F.J.; Ruiz-Palomino, P. Knowledge Acquisition’s Mediation of Social Capital-Firm Innovation. J. Knowl. Manag. 2012, 16, 61–76. [Google Scholar] [CrossRef]
- Massingham, P. An Evaluation of Knowledge Management Tools: Part 1—Managing Knowledge Resources. J. Knowl. Manag. 2014, 18, 1075–1100. [Google Scholar] [CrossRef]
- Massingham, P. An Evaluation of Knowledge Management Tools: Part 2—Managing Knowledge Flows and Enablers. J. Knowl. Manag. 2014, 18, 1101–1126. [Google Scholar] [CrossRef]
- Rusly, F.H.; Corner, J.L.; Sun, P. Positioning Change Readiness in Knowledge Management Research. J. Knowl. Manag. 2012, 16, 329–355. [Google Scholar] [CrossRef] [Green Version]
- Rusly, F.H.; Sun, P.Y.-T.; Corner, J.L. Change Readiness: Creating Understanding and Capability for the Knowledge Acquisition Process. J. Knowl. Manag. 2015, 19, 1204–1223. [Google Scholar] [CrossRef]
- Rusly, F.; Sun, Y.-T.P.; Corner, J.L. The Impact of Change Readiness on the Knowledge Sharing Process for Professional Service Firms. J. Knowl. Manag. 2014, 18, 687–709. [Google Scholar] [CrossRef]
- Saulais, P.; Ermine, J.L. Creativity and Knowledge Management. VINE 2012, 42, 416–438. [Google Scholar] [CrossRef]
- Sumbal, M.S.; Tsui, E.; See-To, E.; Barendrecht, A. Knowledge Retention and Aging Workforce in the Oil and Gas Industry: A Multi Perspective Study. J. Knowl. Manag. 2017, 21, 907–924. [Google Scholar] [CrossRef]
- Tow, W.N.-F.H.; Venable, J.; Dell, P. Toward More Effective Knowledge Management: An Investigation of Problems in Knowledge Identification. In Proceedings of the 15th Pacific Asia Conference on information Systems, Brisbane, Australia, 7 July 2011. [Google Scholar]
- Wang, S.; Noe, R.A. Knowledge Sharing: A Review and Directions for Future Research. Hum. Resour. Manag. Rev. 2010, 20, 115–131. [Google Scholar] [CrossRef]
- Agarwal, N.K.; Islam, M.A. Knowledge Management Implementation in a Library. VINE 2014, 44, 322–344. [Google Scholar] [CrossRef]
- Young, J. Personal Knowledge Capital: The Inner and Outer Path of Knowledge Creation in a Web World; Chandos Publishing House: Oxford, UK, 2012. [Google Scholar]
- Bigliardi, B.; Galati, F.; Petroni, A. How to Effectively Manage Knowledge in the Construction Industry. Meas. Bus. Excell. 2014, 18, 57–72. [Google Scholar] [CrossRef]
- Dehghani, M.; Akhavan, P. An Experimental Investigation of Knowledge Acquisition Techniques. J. Manag. Dev. 2017, 36, 493–514. [Google Scholar] [CrossRef]
- Duh, M. Family Business Succession as Knowledge Creation Process. Kybernetes 2014, 43, 699–714. [Google Scholar] [CrossRef]
- Easterby-Smith, M.; Lyles, M.A. Handbook of Organizational Learning and Knowledge Management; Wiley: Hoboken, NJ, USA, 2011. [Google Scholar]
- Hieronymi, A. Creativity from a Systems Perspective: Bridging Theory and Practice. Kybernetes 2013, 42, 1413–1423. [Google Scholar] [CrossRef]
- Leiponen, A.; Helfat, C.E. Innovation Objectives, Knowledge Sources, and the Benefits of Breadth. Strateg. Manag. J. 2010, 31, 224–236. [Google Scholar] [CrossRef] [Green Version]
- Levy, M. Knowledge Retention: Minimizing Organizational Business Loss. J. Knowl. Manag. 2011, 15, 582–600. [Google Scholar] [CrossRef]
Author(s), Year | Research Variables | Research Findings | Research Limitations | Sector Area |
---|---|---|---|---|
Sheng & Sun, 2007 [4] | Knowledge innovation culture, knowledge creation, sustainable development | Knowledge innovation culture gains competitive advantages and sustainable development through knowledge creation | Small generalizability of the findings | Libraries |
Mohamed et al., 2009 [3] | Knowledge management, integrated ICT, sustainable development | Knowledge management and integrated ICT have a positive impact on sustainable development | Small targeted population | Developing countries |
Al Yami & Ajmal, 2019 [2] | Knowledge management processes, operational efficiency, sustainable development | Knowledge management processes have a positive impact on operational efficiency and sustainable development | Small generalizability of the findings; data were collected from 30 public sector entities | UAE public sector |
Brito et al., 2019 [5] | Knowledge management perception, sustainable development | Knowledge management has a positive impact on institutional changes and sustainable development | One study case analysis | The public university in the Brazilian Northeastern Semiarid Region |
Process | Individual and Group Level | Organizational Level | ICT Tools |
---|---|---|---|
Knowledge acquisition | Self-study through lessons learned Semi-structured interview techniques Twenty-questions method Card sorting Mapping Association method Repertory grid | Training Search engines Monitoring best practices in the global marketplace Best practice analysis and imitation Acquisition and analysis of knowledge products and services Reverse engineering Cooperation with external and internal stakeholders | Networks (Internet, Intranet) Search engines and tools Knowledge databases, knowledge repositories |
Knowledge storage | Self-study laboratory Development of common terminology and experiences (case studies, good practices, community practice) Creating a relationship between teacher (expert) and student (successor) (instruction, different types of practice) Observation of expert activities (mentoring, case study, simulation of situations) | Advanced training Systematic transfer of competencies (mentoring, supervision, practice) Membership rotation programs Gradual retirement planning and mandatory knowledge transfer process Planning and executing document management (project summaries, best practices, lessons learned) | Networks (Internet, Intranet) Organization resource planning information systems Knowledge databases and repositories Custom database management systems Document management systems |
Knowledge sharing | Individual and group learning Community practice Observation of expert activities (mentoring, case study, simulation of situations) | Project management techniques Active participation of the members of the organization in ongoing activities Mentoring, supervision, socialization Arrangement of physical spaces according to operational processes Application of knowledge maps Document management (procedure manuals, studies) Dissemination of good practice, lessons learned Staff meetings Methods of promoting a collaborative culture (training, case study, mentoring) | Networks (Internet, Intranet) Knowledge sharing networks, platforms, and tools ICT (email, smartphones, video conferencing) Knowledge databases and repositories |
Knowledge application | Individual and group learning Learning from the experiences of others Work-based learning Community practice | Advanced training Project management techniques Information centers Network method Application of good practice Lessons learned Case studies and feedback | Networks (Internet, Intranet) Search engines and tools Knowledge databases and repositories Simulation game platforms and applications |
Knowledge creation | On-the-job training from valuable members of the organization Problem-solving techniques Idea generation techniques (brainstorming, Delphi method, parallel thinking, mind maps, knowledge café) Informal interactions (community practice) | Specific training for generating innovation Mentoring, supervision, expert groups, internships Cross-functional teams, rotation Documentation methods (project summaries, protocols, manuals, procedure manuals) Meetings, gatherings, discussions | Networks (Internet, Intranet) Search engines and tools Knowledge databases and repositories Simulation game platforms and applications |
Process | Problem Areas |
---|---|
Knowledge acquisition | Lack of practical value in training (3.5); lack of motivation of employees (3.44); lack of motivational system (3.39); limited funding opportunities (3.28); lack of knowledge about tools of knowledge acquisition (3.06). |
Knowledge storage | Lack of motivation of employees (3.67); lack of financial resources to improve knowledge storage infrastructure (3.56); reluctance of older employees to learn how to use ICT to store knowledge (3.50); lack of competences in applying ICT to store knowledge (2.89); lack of knowledge on how to efficiently store knowledge (2.83). |
Knowledge sharing | The reluctance of employees to cooperate (3.78); lack of a culture of cooperation (3.78); lack of purpose of the need for knowledge sharing (3.67); lack of motivational system (2.94); lack of competences for efficient knowledge sharing (2.94). |
Knowledge application | Lack of motivational system (3.61); lack of financial resources to improve knowledge application infrastructure (3.33); lack of competences on how to apply knowledge efficiently (3.28); lack of value for knowledge applicability (3.11); lack of competences of older employees (2.94). |
Knowledge creation | Lack of motivational system (4.00); lack of financial resources to improve knowledge creation infrastructure (3.50); lack of targeted training (3.50); lack of competences of older employees (3.11); lack of personal motivation (2.67). |
Process | Assessment Factors |
---|---|
Knowledge acquisition | Personal motivation to improve competences (4.56); development of staff competence (4.44); usefulness of training (3.94); improvement of the work quality (3.72); development of employee self-esteem (3.11). |
Knowledge storage | Knowledge availability online (4.28); knowledge adaptability value (3.72); analysis of available knowledge (3.44); efficient knowledge search (3.39); management of existing knowledge (3.22). |
Knowledge sharing | Benefits of cooperation (4.28); the value of knowledge (4.06); generation of new ideas (3.94); promotion of innovative environment (3.5); promotion of innovative thinking (3.22). |
Knowledge application | Knowledge applicability value (4.00); improvement of the working environment (3.61); pursuit of personal development (3.17); improvement of the quality of the activities carried out (3.00); application of knowledge to develop new methodical and educational tools (2.89). |
Knowledge creation | Development of methodical and educational tools (4.28); originality of the created results (3.89); uniqueness of professional competences (3.44); encouragement of creativity among employees (3.11); stimulation of students’ creativity (3.00). |
Process | Methods and Tools |
---|---|
Knowledge acquisition | Seminars (32%); staff meetings (16%); search engines and tools, open access databases on the Internet (16%); cooperation in various activities (10%); self-study (8%); online courses (6%); internships, exchange programs, and educational trips (6%); best practice analysis and simulation (4%); various events (exhibitions, conferences) (2%). |
Knowledge storage | ICT-based tools (knowledge databases, networks (Internet, Intranet), document management systems) (62%); knowledge is stored depending on the nature and purpose of the knowledge, according to document management planning and execution practices (31%); archive (7%). |
Knowledge sharing | Mentoring (observation of teacher activities, supervision and mentoring, socialization, simulation of situations, case study) (55%); meetings (25%); cooperation (encouragement of cooperation culture, community practice, discussions, participation in joint activities) (20%); training (workshops) (5%). |
Knowledge application | Implementation and discussion of the educational program through planned methodical and educational tools: employee meetings (56%), staff training and workshops (individual and group learning, advanced training, application of good practice, learning from the experiences of others, workplace learning, community practice, lessons learned, case study) (44%). |
Knowledge creation | Knowledge creation through teamwork and group work techniques (problem-solving, idea generation techniques, community practice, documentation techniques) (60%); knowledge creation through collaboration with colleagues (mentoring, work-based learning) (20%); individual knowledge creation through the integration of ICT (search engines and tools, simulation game platforms and applications) (20%). |
© 2020 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (http://creativecommons.org/licenses/by/4.0/).
Share and Cite
Raudeliūnienė, J.; Tvaronavičienė, M.; Blažytė, M. Knowledge Management Practice in General Education Schools as a Tool for Sustainable Development. Sustainability 2020, 12, 4034. https://doi.org/10.3390/su12104034
Raudeliūnienė J, Tvaronavičienė M, Blažytė M. Knowledge Management Practice in General Education Schools as a Tool for Sustainable Development. Sustainability. 2020; 12(10):4034. https://doi.org/10.3390/su12104034
Chicago/Turabian StyleRaudeliūnienė, Jurgita, Manuela Tvaronavičienė, and Milda Blažytė. 2020. "Knowledge Management Practice in General Education Schools as a Tool for Sustainable Development" Sustainability 12, no. 10: 4034. https://doi.org/10.3390/su12104034
APA StyleRaudeliūnienė, J., Tvaronavičienė, M., & Blažytė, M. (2020). Knowledge Management Practice in General Education Schools as a Tool for Sustainable Development. Sustainability, 12(10), 4034. https://doi.org/10.3390/su12104034