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Journal: Sustainability, 2020
Volume: 12
Number: 4707

Article: Passengers’ Expectations on Airlines’ Services: Design of a Stated Preference Survey and Preliminary Outcomes
Authors: by Maria Grazia Bellizzi, Luigi dell’Olio, Laura Eboli, Carmen Forciniti and Gabriella Mazzulla
Link: https://www.mdpi.com/2071-1050/12/11/4707

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