3.1. Consumer Attitudes Toward Expired Food
As already mentioned, one of the specific objectives of the study was to identify and evaluate the attitudes of consumers in Poland toward food products that have expired. The above referred to selected food products whose packaging has not been opened and that were labeled with the minimum durability date (“best before” for UHT milk, rice (dry, for cooking), ready-to-eat meals, canned fruits) and “use by” date (for pasteurized fresh milk, rice milk dessert, ready-to-heat meals, fresh-cut fruit salad). The research issues were:
Identification of consumer behavior in Poland regarding expired food products (provided that they have not been opened);
Diagnosis of whether and to what extent there are differences in the behavior of consumers in Poland with expired perishable food products versus shelf-stable foods (within the same food category).
For foods labeled with a minimum durability date, the results of the study are presented in
Table 2.
Analyzing the results in
Table 2 regarding consumer behavior with shelf-stable foods (UHT milk, rice for cooking, ready-to-eat meal, and canned fruit) whose minimum durability date has passed a month ago, it can be concluded that consumer behavior depends on the type of food product. Therefore, for milk, ready meals, and canned fruits whose minimum durability date has passed a month ago, only a small percentage of consumers declare that they will consume such a product (respectively: 3.1%, 3.2%, 5.0%); also a small percentage of consumers indicate that they will process these products (3.5%, 7.6%, and 6.4%, respectively) or give them to others (respectively: 2.5%, 4.2%, and 3.7%). However, in the case of rice for cooking, as much as 24.7% of consumers surveyed declare that they will consume this product. A small percentage of consumers declare that they will process it (7.6%) or donate it (4.2%). Consumers also declare that they will taste the products, and if they do not raise concerns, they will decide on consumption. This is true for 39.7% of consumers surveyed in the case of canned fruit and 38% of consumers in the case of rice for cooking, while it is true for a slightly smaller percentage, 29.8%, in the case of ready-made meals and the lowest, 23.7%, in the case of UHT milk. As for consumers who declare that they will throw away products, the highest percentage of such consumers occurs in the case of UHT milk (67.1%), slightly lower in the case of the ready-to-eat meal (58.8%) and canned fruits (45.3%), and the smallest for cooking rice (only 25.5% of consumers, which is the smallest percentage of indications for tested products).
Analyzing the declared behavior of the surveyed consumers in Poland by gender (
Table 2), it can be stated that sex does not differentiate consumer behavior in the studied area—differences between women and men in the treatment of selected food products whose date of minimum durability has passed are insignificant and oscillate at a maximum of five percentage points.
The results presented in
Table 2 suggest that consumers are not able to correctly interpret the date of minimum durability (“best before”) food. Shelf-stable products that have exceeded the date of minimum durability by a relatively short period (one month) may lose sensory qualities (change in smell, consistency), but their consumption is not related to health risk [
44], so the best way to handle such products is to taste and consume them if they are not objectionable. Throwing them out is unreasonable, uneconomical, and highly unethical.
As already mentioned, the study also analyzed consumer declarations regarding the handling of perishable foods labeled with the “use by” dates. The results of the study in the above scope are presented in
Table 3. Analyzing the results in
Table 3 regarding consumer behavior regarding perishable foods (pasteurized fresh milk, rice milk dessert, ready-to-heat meals, and fresh-cut fruit salad, which expired three days ago), it can be seen that consumer declarations do not differentiate within the product category, as was the case with shelf-stable food products (
Table 2). It seems that the surveyed consumers are aware of the risk posed by the consumption of food whose expiry date has passed—a small percentage of consumers in Poland declares that they would eat the tested food products three days after the expiration date (for fresh milk, milk-rice dessert, ready-made meal, and fruit salad: 5.6%, 8.8%, 7.2%, and 5.2%, respectively). Additionally, a small percentage of consumers declare that they would process these food products (respectively: 5.9%, 1.0%, 3.1%, 3.9%) or give them to others (respectively: 1.7%, 2.3%, 2.7% and 1.7%).
In the case of consumers who declare that they would not consume the tested food products when they exceed the expiry date, it should be noted that the largest percentage of those products are fresh-cut fruit salad and fresh milk (respectively, 49.9% and 49% positive indications) and milk-rice dessert and ready-to-heat meals (slightly smaller, 42.7% and 41.6% responses, respectively). Thus, it can be assumed that consumers perceive greater risk in the consumption of milk and fruit whose shelf life has expired, and definitely lower risk in the case of ready meals and milk-rice desserts. The result is in agreement with the study of other authors who noticed that the safety of milk is usually a matter of health concern during the consideration of shelf life dates [
29,
45]. Visschers et al. [
27] noticed that higher perceived health risks were related to more waste from dairy products. Liem et al. [
46] in turn noticed that the consumer perception of UHT and pasteurized milks is affected by cross-cultural differences. In turn, analyzing consumer declarations, i.e., “I will taste and consume if it will not raise concerns”, it can be stated that the largest percentage of consumers will do this in the case of milk-rice dessert and ready-to-heat meals (respectively: 45.3% and 45.4%), with a slightly lower percentage for pasteurized fresh milk and fresh-cut fruit salad (39.6% and 37.8%). These results testify to the lack of consumer knowledge about the composition and properties of food, as well as the risks associated with the consumption of food whose expiration date has expired, as fresh food whose expiration date has passed should not be tried and consumed at all. Rahelu [
47] noticed that there were many articles in the daily press which tried to educate consumers by encouraging them to use the smell, texture, and color of food as a means of determining its safety after its “use by” date, even though bacteria such as
Salmonella,
E. coli, and
Listeria cannot be detected in this way.
Analyzing the declared handling of food of the surveyed consumers in Poland by gender (
Table 3), it can be stated that gender does not, in principle, differentiate consumer behavior in the examined area. Only in the case of the answer “throw out” in relation to the studied categories of perishable food products whose expiry date has passed three days ago, a higher percentage of women in relation to men declare such behavior (e.g., in the case of fruit salad, 53.7% women and 45.2% men, and in the case of ready-to-heat meals, 45.8% women and 37.1% men). The results may suggest that women perceive greater health risk related to consuming of expired perishable foods than men. For the other options, the differences in the behavior of women and men are insignificant.
A highly interesting research issue is to compare consumer behavior regarding expired shelf-stable food products (marked with the minimum durability date) and perishable foods (marked with the “use by” date). Having in mind the case of expired shelf-stable products, it is rational to consume, process, and donate the food, while throwing it away is completely unreasonable. On the other hand, in the case of perishable products whose shelf life has expired, the only rational way for consumers is to throw away this food, while tasting, consuming, processing, or donating it to others involves a high health risk.
A comparative analysis of rational and irrational consumer behavior in relation to food that has expired has been included in
Table 4.
Analyzing the results contained in
Table 4 regarding consumer declarations regarding rational or irrational behavior related to food products whose shelf life has expired, it can be seen that in the case of most of the tested products, a much higher percentage of consumers in Poland declare behavior that is unreasonable. The above applies to UHT milk, pasteurized fresh milk, rice milk dessert, ready-to-eat meal, ready to-heat-meals, and fresh-cut fruit salad. The product within the categories analyzed, for which a significantly higher percentage of rational behavior is noticeable, is cooking rice—as many as 74.5% of consumers declare that they would taste, consume, and donate this product to others, even if it was one month overdue. Additionally, in the case of outdated canned fruit, a higher percentage of consumers declaring rational behavior can be observed (albeit definitely lower than in the case of rice). Consumer confusion about different kinds of labels that lead people to discard edible food and accept products that may pose a health threat was earlier presented in studies conducted in other countries [
11,
35,
48,
49]. In the study of Van Boxstael [
29], 40% of respondents stated that they would have thrown out UHT milk after expiration. More rational behavior toward outdated rice and canned foods, in comparison to UHT milk, may be a result of common knowledge and conviction that these products have a relatively long shelf life due to applied technological processes [
50].
Improper, irrational behavior of consumers towards expired food has the following consequences:
in the case of perishable food products, it is associated with a high health risk (e.g., 57.3% of consumers would taste, consume, or donate an expired rice milk dessert; 50.4% of consumers would do the same with an expired fresh-cut fruit salad);
in the case of shelf-stable products, it is associated with the generation of food waste, and at the same time, an increase in food waste in households (e.g., 67.1% of consumers would not consume expired UHT milk, which is synonymous with its disposal; 58.8% of consumers would do the same with the expired ready-to-eat meal).
The results of the study in relation to the above issues indicate that consumers in Poland do not know how to properly handle food products that have expired. It is worrying that the knowledge and awareness of consumers in this area is at a low level. In addition—the vast majority of food consumers in Poland are not able to correctly interpret the concept of a “best before” date, which is indicated by a high percentage of consumers who declare that they will discard a product that has exceeded this date by a month (e.g., in the case of UHT milk, as much as 67.1% of indications). Consumers in Poland are also unable to interpret the concept of “use by” correctly, as indicated by a relatively high percentage of consumers who declare their willingness to taste and consume an expired product (e.g., in the case of a ready-to-heat meal, 58.4%). Analyzing the results of the study, it can be assumed that consumers are not aware that the term “best before” means the same in the case of all categories of food products, which in turn indicates the diversity of consumer attitudes towards products that exceed this date by a month (in the case of rice for cooking, 24.7% of consumers declare consumption, while in the case of UHT milk, only 3.1%). In addition, it can be seen that a small percentage of consumers in Poland (3.5–7.6%) declare that they will process a food product whose date of minimum durability has been exceeded by a month (and what is important—the product has not been opened), which may indicate a great deal of concern for the qualities of the product, including health aspects.
3.2. Perceived Health Risk Related to Consuming of Expired Foods
Due to the fact that a relatively high percentage of consumers act irrationally with food products whose shelf life has expired, it seems reasonable to diagnose whether and to what extent consumers perceive the health risks associated with expired food. As already mentioned, the irrational behavior of consumers manifests itself in two ways: not consuming (throwing away) shelf-stable food that has expired and consuming (possibly tasting, donating) expired perishable food. In view of the above, the following research questions were posed:
Do consumers perceive, and to what extent, the health risk related to expired perishable and shelf-stable food products?
In what areas do consumers perceive the risk associated with the consumption of expired food?
Table 5 presents the results related to the consumer perceived risk regarding expired food. The risk perceived by consumers was assessed on a Likert scale. The values on the Likert scale were: value 1 meant “low risk”, value 2 was “rather low risk”, 3 was “medium risk”, value 4 “rather high risk”, while value 5 was “high risk”.
Analyzing the results contained in
Table 5 regarding the perceived risk associated with expired food in terms of areas and the value of this risk, it can be seen that the highest risk among the indicated is associated with a change in the taste, smell, or consistency of the product (
= 3.70) and a decrease in the product’s health safety (
= 3.59); the smallest is the risk of the change in product appearance (
= 2.91). In turn, taking into account storage stability, it turns out that consumers perceive the highest risk associated with an expired product in relation to perishable foods with short shelf life and a slightly smaller risk in the case of shelf-stable food products that are marked with minimum durability dates.
When analyzing in detail the risk perceived by consumers in relation to food categories (milk, rice, ready meals, fruits), storage stability (perishable or shelf-stable) and risk indicators (reduction of health safety, change in product appearance, change in taste, smell or consistency), it can be seen that:
The surveyed consumers in Poland perceive the highest health risk in the case of pasteurized fresh milk, fearing mainly the change in taste/smell/consistency ( = 4.31) and the reduction of the product’s health safety ( = 4.24). A high risk is also seen for fresh-cut fruit salad and relates to changes in taste, smell, and consistency ( = 3.97).
The smallest risk is seen in the case of rice for cooking and relates to a change in the appearance of the product ( = 2.09). Consumers’ concerns regarding the change in the taste, smell, and consistency of rice for cooking and the reduction of its health safety are slightly higher—the average is 2.39 and 2.19, respectively (although the values are low compared to other products tested).
In the category of shelf-stable products, consumers perceive the greatest risk associated with expired products in the case of UHT milk, followed by ready meals and canned fruit (average over 3), with the smallest, as already mentioned, in the case of rice.
In the category of perishable foods, consumers perceive the greatest risk associated with expired products in the case of pasteurized fresh milk (average above 4), and in the case of other products (rice dessert, fresh-cut fruit salad, ready-to-heat meals), the level of risk is similar and oscillates around = 3.7.
The analysis of the results presented in
Table 5 indicates that two of the product categories examined show significant deviations in terms of health risk perceived by consumers—these are pasteurized fresh milk and rice.
In the case of expired pasteurized fresh milk, consumers perceive the greatest risk to be the decreased health safety ( = 4.24). In turn, rice is a product characterized by—according to the study—the smallest perceived risk associated with a change in appearance ( = 2.09) and a reduction in the health safety of the product ( = 2.19).
In conclusion, it can be stated that in the context of expired food, consumers are most afraid of changes in taste, smell, and consistency, which significantly affect the quality of food. These attributes usually cannot be assessed at the moment of purchase, especially if food is packed. Alongi et al. [
51] and Wilson et al. [
52] proved that foods with approaching expiration dates are more likely to be wasted than products with a later expiration date. According to the research of Williams et al. [
53], food that has passed its best before date was the reason for almost half of the milk wastage. In light of the previous data, the results of our study suggest that due to the inability to undertake a sensory quality assessment during purchase, consumers are willing not to buy food products that are near expiration. As we proved, the health risk perceived by Polish consumers related to expired food products is relatively high for the products tested—the average is above 3 (except for rice). The risk perceived by consumers is higher in the category of perishable food products with a short shelf life, which is the most reasonable. In turn, the relatively high health risk perceived in the case of expired shelf-stable food is unfounded. As already mentioned, shelf-stable products whose date of minimum durability has expired may be characterized by reduced sensory attributes (change of smell, consistency), but their consumption does not pose a threat to consumer health. Thus, the attitudes of consumers in this area are highly worrying and testify to the low level of knowledge and low awareness about the characteristics and properties in the field of food quality.
The standard deviation indicate a large differentiation of the risk assessments related to expired food (
Table 5). For that reason, an exploratory factor analysis was performed, which helped identify the key determinants of risk perceived by consumers in relation to the expired perishable and shelf-stable foods. In accordance with the procedure for verifying the correctness of the application of this method, Bartlett sphericity tests were carried out, and the Kaiser–Meyer–Olkin index was calculated (
Table 6). The obtained KMO value is 0.854, which justifies the advisability of using exploratory factor analysis (it can be assumed that in this case the level of correlation between the factors is high).
Identification of the number of factors (components) was obtained based on the Kaiser criterion, which says that if the eigenvalue of a given factor is not greater than 1, then it should not be taken into account. In further analysis, this means that the variance explained is not greater than that explained by a single input variable [
54]. Then, using the principal components method with varimax rotation, factor loadings were calculated. The minimum value of the factor load was adopted at the level of 0.6.
Table 7 provides detailed results for the first seven main components that explain more than 70% of the common variation, while the other components were removed as insignificant.
The results of exploratory factor analysis included in
Table 7 allow the identification of the following key determinants of risk related to the consumption of expired perishable and shelf-stable foods:
- -
Factor 1: overall risk (both for the product’s decreased health safety and a change in the product’s appearance, taste, smell, or consistency) for canned fruits and risk of change in the product’s appearance related to ready-to-eat meals
- -
Factor 2: the risk of the product’s decreased health safety for dairy products (UHT milk, pasteurized fresh milk, and rice milk dessert).
- -
Factor 3: the risk of a change in the product’s appearance for dairy products (UHT milk, pasteurized fresh milk, and rice milk dessert).
- -
Factor 4: the risk of change in the product’s taste, smell, or consistency for dairy products (UHT milk, pasteurized fresh milk, and rice milk dessert).
- -
Factor 5: overall risk (both for the product’s decreased health safety and a change in the product’s appearance, taste, smell, or consistency) related to fresh-cut fruit salad.
- -
Factor 6: the risk of deterioration in sensory quality (a change in the product’s appearance and product’s taste, smell, or consistency) for ready-to-heat meals.
- -
Factor 7: overall risk (both for the product’s decreased health safety and a change in the product’s appearance, taste, smell, or consistency) for rice.
The risk determinants for expired foods identified in exploratory factor analysis indicate that in the case of ready-to-eat meals, fresh-cut fruit salad, and rice, consumers perceive the risks associated with expired food consumption in general. Such risk applies to the appearance of these products, changes of sensory quality, and the product’s decreased health safety (in addition, in the case of rice, the identified factor is the least significant). In contrast, in the case of an expired ready-to-heat meal, consumers perceive the risk of deterioration in sensory quality (a change in the product’s appearance, taste, smell, or consistency). On the other hand, dairy products (UHT milk, pasteurized fresh milk, and rice milk dessert) are products for which the health risk is perceived by consumers in an insightful way—as shown in
Table 7, the most significant risk for consumers is the risk of a product’s decreased health safety and risk of a change in the product’s appearance.
An important element of the analysis was also the issue of interdependence (strength of the relationship) between demographic and economic features differentiating the examined consumer community in Poland and indications regarding perceived risk in the event of expired food. Since the mentioned demographic and economic features mainly have a qualitative character and the answers are represented on the ordinal scale, the Spearman’s rank coefficient was used to measure the strength of the relationship [
55]. The analysis of the strength of the relationship covered all demographic and social features characterizing the research unit included in the study. In the case of farm size, material status, and place of residence in relation to UHT milk (decrease in the product’s health safety), it showed a causal relationship, statistically significant at the significance level of 0.05, but at a very low level of 0.07 (
Table 8). In the case of the other analyzed products, statistically significant relationships appeared incidentally, but with low values. Therefore, it is difficult to talk about the existence of a clear correlation between these features and the perceived risk of expiring food.
As the rank factor did not, in principle, indicate the existence of significant correlations, an analysis of variance (ANOVA) was also used to investigate the significance of the impact of the same demographic and economic factors on the perceived risk assessment in expired food. The analysis results obtained were different from the results for the Spearman coefficient, but also not very satisfactory. The generalized test of differences between the average indicated only the material status and the number of children on the farm as factors affecting the perceived risk in the case of UHT milk (decrease in the product’s health safety). Additionally—on the basis of post-hoc tests (in this case, the Student–Newman–Keuls test), it allowed for the formulation of conclusions regarding differences or similarities in the values of grades in the case of UHT milk (for each feature, there were two medium groups that differed significantly). Thus, only in the case of UHT milk, there are statistically significant correlations between the perceived health risk and the material status and number of children in the consumer’s household. In view of the above, it was considered that it is not justified to make dependencies of the perceived risk of expired products in relation to demographic and economic variables, due to the fact that significant correlations occurred in the case of only one of the tested products.
An interesting research issue is also the analysis of the relationship between food products, where consumers perceive the highest health risk, and rational or irrational behavior in relation to such products. As already mentioned, consumers perceive the highest risk in relation to expired pasteurized fresh milk (
= 4.24), so it could be assumed that consumers will handle this product rationally, i.e., discard it after its shelf-life. Meanwhile, it turns out that as many as 51.0% of consumers surveyed in Poland declare that they will taste, donate, or consume expired “use by” milk. Similarly, in the case of expired fresh-cut fruit salad, the level of risk perceived by consumers as to reducing the health safety of the product is relatively high (
= 3.79), and 50.4% of respondents declare irrational behavior in relation to this product. Similar relationships can be seen for the other product categories studied, except for rice. Rice (a shelf-stable product with a long shelf life) has a low perceived risk of reduced health safety (
= 2.19) and a relatively small percentage of consumers will act unreasonably if it expires—25.5% will discard such a product. In view of the above, it can be assumed that consumers in Poland are aware of the health risk associated with the expired fresh food product, but declare irrational ways of dealing with such products. It should be expected that the vast majority of consumers in Poland—since they perceive health risk—will declare that they do not consume expired fresh products. Unfortunately, it turns out that Poles are highly inconsistent in this matter, which may be due to ignorance, economic premises (savings), or low awareness regarding the ways of dealing with expired food. Studies conducted in the UK showed that there is no strong relation between the understanding of shelf life dating and proper handling of food. The percentage of correct answers was larger when consumers were only asked about definitions, and decreased when it was necessary to indicate how to proceed in a specific situation [
40]. Interesting remarks were made by Tonkin et al. [
56], who noticed that the level of risk relevant to the food issue addressed by a label created important exceptions. Some kinds of information like allergy statements were identified by consumers as something industry would “take very seriously”, while nutrient content claims “they might play around with”. On the basis of obtained responses, we can suppose that shelf life information given as “use by” or “best before” date may be treated as the second case.