1. Introduction
In this paper, we propose a Design for Values (DfV) approach for understanding the role that moral values can play in housing design and housing policy. The first aim of this paper is to understand how these values have featured in housing decisions, policies, and debates. The second, at least equally important, aim of the paper is to provide a framework that could help to proactively make informative value-driven decisions in housing. This is consistent with the Design for Values (DfV) approach in the literature on the ethics of technology. The paper aims to extend this approach into the realm of housing.
In his seminal book ‘
Freedom to Build’, John Turner provided two definitions for the notion of housing: ‘housing’ as a verb indicates action and events that refer to the act of community-making, while ‘housing’ as a noun connotes an object, a static phenomenon that is equal to the result of the production of houses [
1]. By distinguishing between these definitions, Turner’s aim was to emphasize the importance of housing for community-making and planning. In this paper, both of Turner’s definitions are relevant, depending on the type of value that we look at. So, in our discussions about ‘design for values in housing’, we explicitly intend to include two aspects: (1) the design of a house (or series of houses) as an object and (2) housing as community-making. In doing so, we pay ample attention to the housing policies that are developed to facilitate and enhance the two aspects mentioned above.
The paper is organized as follows. In
Section 2, we explain the Design for Values approach, expounding on the Value Hierarchy notion, and introducing the concepts ‘norms’ and ‘design requirements’; this section will further consider the alternative approach of Multi-Criteria Decision-Making (MCDM), arguing that the DfV approach offers a unique and invaluable lens for the analysis of housing issues.
Section 3 will further the discussion on the relevance of values in housing.
Section 4 presents a tentative list of values, but it also includes norms that could matter in decision and policy-making in housing.
Section 5 presents debates in housing design and policy and aims to link these debates to values, norms, and design requirements.
Section 6 reflects on the meaning of our paper to the current debates on housing and outlines what the perspective of design for values can contribute.
2. The Design for Values Approach
The DfV approach should be considered as an extension of the Value-Sensitive Design (VSD) approach that has been primarily introduced in information technology and for designing human computer interaction [
2,
3], but has later been elaborated to address the inclusion of moral values in other domains of technological design [
4,
5,
6,
7,
8].
VSD originates from information technology and from the acknowledgement that there are important ethical values, such as user autonomy or freedom from bias, that are being designed into computer systems; if the designer does not appropriately include them during the design, it might prove difficult, or even impossible, to include them after the design has been completed. In the words of an important pioneer of VSD, Batya Friedman, we should create “computer technologies that—from an ethical position—we can and want to live with” [
9] (p. 17). VSD for the first time systematically reviews these values at an early stage through an iterative tripartite methodology consisting of conceptual, empirical, and technical investigations [
10].
Conceptual investigations aim at conceptually (that is, not yet empirically) identifying the direct and indirect stakeholders, the values at stake, their potential conflicts, and the inevitable value trade-offs. By contrast, empirical investigations aim at answering the conceptual questions by investigating them among the stakeholders, particularly focusing on how values are perceived and how choices were made when two values are in conflict. For example: “How do stakeholders apprehend individual values in the interactive context? How do they prioritize competing values in design trade-offs? How do they prioritize individual values and usability considerations? Are there differences between espoused practice (what people say) and actual practice (what people really do)?” [
10]. The technical investigations focus on the suitability of a certain technology for accommodating certain values.
The Design for Values (DfV) approach rests on the assumption that an “explicit and transparent articulation of values” is highly relevant to design and innovation and it will allow for designing for shared values [
11] (p. 3). The tools, methodologies, and procedures in DfV have been mostly developed in relation to the literature on the ethics of technology. The DfV approach further rests on three main claims, as expressed and spelled out in a seminal
Handbook of Ethics, Values and Technological Design: i.e., (i) values can be expressed and embedded in technology; (ii) it is ethically relevant to explicitly think about these values; and iii) for the values to have a serious bearing on design and development, they should come at an early stage [
8]. Applying this to building houses, in principle, these claims do not only relate to designing a building (a dwelling) but also to the broader questions of housing policy. Let us briefly review how they relate to the design of buildings but also to housing policies.
One could argue that values shape or constrain the space of action for future users of technology. For instance, designing a building with inclusiveness as a leading value means that there should not be stairs and other physical hurdles for a disabled person. This claim is sometimes discussed by referring to a famous quote of Winston Churchill, “We shape our buildings and afterwards our buildings shape us”, which dates back to 1943 and the rebuilding of the destructed Chamber of the Parliament. The original plan was to follow a horseshoe design, as favored by many other parliaments [
12]. However, Churchill objected to this and successfully argued for the “adversarial rectangular pattern” that better reflected the essence of the two-party system of British parliamentary democracy. Values, as embedded in design choices (Claim 1), embody important ethical features of design (Claim 2). Since many choices are made from the outset and at the design table, they cannot be unmade afterwards (Claim 3); that is, a horseshoe design cannot be simply ‘adjusted’ to a rectangular design. Indeed, this example shows the relevance of early stage acknowledgement and the inclusion of values in the design of buildings. In a similar vein, we argue that values also play an important role in housing policies and the makeup and use of cities, urban areas, and dwellings. To illustrate this with an example, in the 1970s, so-called drive-in dwellings were relatively popular in the Netherlands. Drive-in dwellings are single-family dwellings with a garage on the ground floor, next to the main entrance. The living and sleeping spaces are mainly positioned on the upper floors. This reflects the importance of the automobile (related to the value autonomy) in those days. Nowadays, the automobile occupies a less important position in the life of most people; this is partially because it less reflects the value of autonomy. Consequently, drive-in dwellings are hardly built anymore. Moreover, in the existing drive-in dwellings, most of the garages are used as a storage area or a working space rather than as a place to park the car.
Before moving on to discuss more elaborately why values are relevant in housing policies in the next section, let us first briefly present a working definition of moral values and discuss how they are different to market values and public values. As a working definition, we assume that values are things that are worth striving for moral reasons, or “what a person or group of people consider important in life” [
13] (p. 349). Therefore, values are different from individual preferences, wishes, and desires, in that they relate to a common good that we wish to uphold for everyone. To say that something is valuable means not only that it is valuable to me, but also that “it is or should be of value to others” [
5] (p. 974). Not all preferences and choices are explicitly linked with and expressed in conjunction with such values. Our focus is on preferences and choices that are motivated and stem from profound beliefs about stakeholders’ conception of what is considered to be good, which is expressed in terms of values. Value statements in engineering design indicate whether “certain things or state-of-affairs are good, valuable, or bad in a certain respect” [
5] (p. 974). Then, according to this definition, accessibility is to be considered a value, because we could assume that accessibility is relevant for moral reasons, and it represents not a personal preference but a commonly shared morally relevant characteristic.
The moral values that we discuss in this paper are also somewhat different from “the “public value” concept as discussed in the literature on policy sciences [
14]. Whereas public values are closely related to the functioning of the public administration, the moral values that we have defined have a more comprehensive scope. They are also different from “market values”. The literature on values extensively discusses the matter of how market relates to morality, distinguishing views from market libertarians defending that “a proper functioning of market institutions will, just by itself, ensure morally acceptable outcomes” to moral critiques of the market [
15] (p. 1). More broadly, the relationship between ethics and economics is often debated [
16]. While some of the values that we identify and further discuss in this paper have an explicit or implicit economic component in them (e.g., market efficiency), our notion of values aims to encompass a broader meaning of morally relevant features of housing.
While values are often general notions at a rather high level of abstraction, engineering design is often based on more concrete guidelines and instructions. Therefore, values must first be translated into design requirements. This process is also called value specification or operationalization. For a further specification of values in design, we will follow the notion of a
Value Hierarchy as introduced by Van de Poel as a “hierarchy structure of values, norms and design requirements” [
17] (p. 235) A
Value Hierarchy is depicted as a triangle divided in three levels. The top level consists of values and the bottom level includes the design requirements that pertain to “certain properties, attributes or capabilities that the designed artifact, system or process should process” [
17] (p. 236). Between the top level of values and the bottom level of design requirements, there is a mid-level of norms [
17] (p. 240). Norms could include a state-of-affairs (e.g., residential satisfaction), a capability (e.g., being able to access to all locations in a house), an activity (e.g., to move safely in a neighborhood), or an objective (e.g., maximize health and safety in neighborhoods). However, in our definition, norms do not include specific targets to be achieved; such as those specific targets for which we design called design requirements (e.g., a minimum of three bedrooms is required for the building). Thus, our definition of norms is somewhat different than the use of the term in the policy discourse, where quantitative policy objectives, for example with regard to CO2 emissions, are also termed norms (CO2 emissions norms). However, in our terminology, these are design requirements, because they relate to the more specific level of actually designing.
A few additional remarks seem to be in place before we move to discussing the relevance of values in housing policy. First, following Van de Poel, we believe that values, norms and design requirements have—in principle—a non-deductive relationship [
17]. That is, norms cannot be logically deduced from values, and design requirements cannot be logically deduced from norms. Instead, the process of specification or operationalization of values is very
contextual and depends very much on the case concerned. The relation between the levels has been described by Van de Poel [
17], as one of “for the sake of”, so that a norm is presented for the sake of the higher-level value. Second, and on a related note, it is very likely that within each context and case, more than one norm could be found for the sake of one value. Likewise, for the sake of a specific norm, several design criteria could be formulated. This also means that one norm could be presented for the sake of different values. Third, we argue that the top level of value could have sublayers. That is, some values can be abstract to the extent that they need to first be specified into
other values before they can be used for design purposes; we call these ‘meta values’ inherent values. This specification
within the layer of values could be helpful in the process of value specification; the values for the sake of ‘inherent values’ are called ‘operational values’ in this paper. Fourth, the literature on both DfV and VSD often refers to value conflicts or situations in which two values cannot be simultaneously accomplished. This can happen because different stakeholders uphold different incompatible values but also because different stakeholders assign a different meaning to the same value. The latter will be visible in the process of specification and is often expressed at the level of norms [
18]. Fifth, a key normative question following value operationalization is how trade-offs are being made. There are different methods for dealing with conflicting values in design, for instance by comparing them with each other and assessing their relevance in relative terms [
19,
20].
Why is the DfV Approach Unique and Indispensable?
We assert that a fine-grained analysis that could account for the plurality of values in housing is needed. This begs the question of whether this plurality cannot be offered by other approaches that also take into account a number of criteria. An important method in this regard is the Multi-Criteria Decision-Making (MCDM) method. MDCM is often used as an appraisal method for informing complex decisions in the field of transportation, logistics, and planning. MCDM has often been contrasted with aggregative (mostly economically driven) approaches that aim to maximize economic values. A prominent aggregative method in public policy is the Cost–Benefit Analysis (CBA) that aims to maximize utility in any decision. MCDM, as “a class of decision-making methods based on which a number of alternatives are evaluated with respect to a number of criteria”, offers an alternative to inform and evaluate a decision based on several criteria [
21] (p. 789). Thus, the MCDM method uses several criteria (as opposed to the single criterion of the CBA) for evaluation, and it is particularly suitable for situations whose complexity cannot be reduced to a single unit. Then, the choice is made by assigning weight to each criterion, which results in an ‘aggregate’ outcome. Meanwhile, MCDM helps us to take several criteria into account in a complex situation. The MDCM method is essentially an aggregate method, and it assumes that criteria can be expressed in a common standard or measurement and traded off against each other. For moral values, such an approach is problematic and quickly runs into methodological problems of commensurability [
19]. However, a DfV approach does not result in a quantification or trade-off of values. Rather, it identifies and discusses the values at stake, while considering potential conflicting values. Moreover, and on a more practical note, the criteria used in MCDM are not necessarily moral values, whereas the DfV approach offers a vehicle to understand housing policy in terms of moral values at stake, while considering potentially conflicting values. This offers a genuine and valuable lens for the analysis.
3. The Relevance of Values in Housing Policy
In the housing and real estate studies, there is limited literature on the values of the decision-making professionals in the field of housing. However, the process of contribution to sustainability is a challenge for investors in real estate, and so the work on developing decision support systems is inspiring here. These earlier contributions unravel the concept of sustainability in different aspects [
22] and provide an assessment of investment decisions and the role of environmental and social attributes [
23]. The authors of this paper wish to add to this body of literature by bringing in the perspective of moral values that play a role in the housing policy and design debate.
The concept and right to “adequate” housing was already recognized in the 1948 Universal Declaration of Human Rights (article 25) and in the 1966 International Covenant on Economic, Social and Cultural Rights. Housing is closely related to well-being, since a lack of affordable housing “undermines individual health, wealth, and economic progress”. Housing insecurity has negative psychological impacts [
24], while improved housing conditions have favorable effects on education, health, and well-being [
25]. Thus, adequate housing is considered a basic need for people.
More recently, there is recognition that the world is urbanizing rapidly, implying a huge need for housing in the cities. This makes the right to adequate housing a huge challenge for households, housing providers, and policy-makers. Therefore “Housing at the Centre of the Urban Agenda” was one of the conclusions of the Habitat III conference in Quito in 2016 [
26]. Housing is of key importance for sustainable cities and communities, as indicated in Sustainable Development Goal 11.
The above paragraphs make it clear that housing is related to well-being and urban development, but housing also has an economic dimension: the residential real estate function. For most households, housing is the largest capital asset in their personal asset portfolio. Moreover, housing generates 10% of global gross domestic product (GDP) and 7% of jobs worldwide and therefore is a substantial part of economies [
27].
Dealing with these multiple dimensions of housing raises awareness that it is in reality a very political topic, as is demonstrated in discussions in parliaments across the world. Yet, solutions for adequate housing are closely linked to political ideals such as autonomy and (ontological) security. These ideals go hand-in-hand with political reflexes on, for example, policies for social housing or home ownership. By reflexes, we mean, for example, the immediate negative attitude of neo-liberals toward any discussion on public housing as well as the rejection of homeownership ideology among some left-wing politicians.
We think a discussion on values can feed the political debate by moving the focus from reflexes in debates to underlying values such as inclusiveness and sustainability that are shared or not. Housing is part of changing societies in which policies and values are changing and can be in conflict. Consequently, we argue here that exploring and explicating the underlying values of contemporary housing through these debates can create a better understanding of the current (lack of) fundamental discussions on housing issues. Moreover, identifying possible conflicts in values and norms at an early stage can improve future policy-making.
Currently, ideals for sustainable societies in the Urban Agenda go hand-in-hand with city boards inviting foreign investors to earn money in their cities, thereby pushing up house prices. So, the residential real estate is a home for people on the one side and a money machine for cities at the other side. Housing is an important source of income for many stakeholders: for the building industry, for developers, for investors, and also for municipalities and social housing providers. This implies that many organizations and people benefit from housing price increases as a result of housing scarcity. Yet, the urban dimension and the values underpinning the built environment and housing are not on top of the housing debate.
The several dimensions of housing make the housing debate complex, in particular, because the underlying values often remain implicit. Unravelling these values and identifying where and how they are in conflict can help to explain why policies on the ground are at odds with for example the aims for sustainable urban development as agreed in Quito at Habitat III.
4. A Tentative List of Relevant Values for Housing Policy
4.1. Toward a Hierarchy of Values for the Housing Field
In value research, often dozens of different values are discerned. To some extent, all these values will be relevant for the field of housing. After all, housing is a basic necessity, and it plays an important part in the life of individual people as well as within society as a whole. However, some values are clearly more important for housing than others.
Table 1 provides an overview of the values that we consider as particularly relevant for the field of housing. This table is based on the
Design for Values Approach in which a hierarchy of values can be discerned [
18,
28] (see also
Section 2 of this paper). We distinguish four different levels in our hierarchy: inherent values, operational values, norms, and design requirements. These are explained in the next paragraphs.
The inherent values have a value in their own right and have the potential to serve as guiding principles for policy-makers and individuals. Yet, these values are so abstract that it impossible to directly design dwellings or policies based on them.
The
operational values are values that contribute to the accomplishment of the inherent values. Some operational values are conceptually quite close to the inherent values, while others are more specific and instrumental (this means that they can be seen as instrumental values, which was a concept introduced by Rokeach in 1973) [
29]. The operational values often constitute a bridge between the inherent values on the one hand and the norms and design requirements on the other. For example, an inclusive neighborhood is only possible if dwellings are affordable and basic rules of procedural justice are respected.
While the Value Hierarchy aims at translating values into norms and then design requirements, one might argue that some inherent values are so abstract that an in-between level might be needed. That is one reason why we have decided to add operational values. It should be noted that some operational values are related to more than one inherent value. This alludes to the fact that the inherent values are also interconnected. For example, inclusiveness, ontological security, and autonomy are all expected to contribute to the well-being of individuals. To be sure, we do not claim that our presented set of values, as well as the proposed hierarchy between them, is ubiquitous. It merely serves as input for the discussion on values that we want to provoke.
Following the Value Hierarchy notion, we see
norms as goals that specify a tangible target and/or constraints that set boundaries or minimum conditions. As mentioned in
Section 2, they could include a state-of-affairs (e.g., residential satisfaction), a capability (e.g., being able to access to all locations in a house), an activity (e.g., to move safely in a neighborhood), or an objective (e.g., maximize health and safety in neighborhoods). The norms that are formulated in
Table 1 merely serve as examples. As has been indicated in
Section 2, the translation from values to norms can take place in various ways and is dependent on the context and the policy purposes.
Whereas the importance of the inherent values and the operational values will probably be accepted by most of the stakeholders of housing, discussions and conflicting opinions will start to arise once the values are translated into norms. Then, it will turn out that at this level, values may be in conflict with each other. For example, norms with regard to the energy performance of dwellings (arising from the inherent value sustainability and operational value ecological sustainability) may force people to invest in the adaptation of their house (in the case of owner-occupation), or may result in higher rents (in the case of rental dwellings). As a consequence of this, such norms may negatively affect the housing affordability (operational value) and the inclusiveness (inherent value) of housing markets and neighborhoods. In other words, there is a potential conflict between the inherent values of ‘sustainability’ and ‘inclusiveness’ that will only be visible when we translate these inherent values into other—more suitable for policy and design—operational values.
At the lowest level in the value hierarchy are the design requirements. In the case of housing, these requirements can refer to the design of dwellings (houses) but also to the design of housing policies. Norms can be translated into quantifiable design requirements in many ways. For instance, CO2 neutral dwellings can be achieved by insulation, but also by the generation of green energy, for example by placing solar panels on the roof. In a similar vein, affordable housing costs can be achieved by a myriad of policy interventions, ranging from housing allowances to rent regulation and from social housing allocation rules to the provision of cheap building land. The translation from norms into design requirements falls beyond the scope of this paper.
4.2. A Further Specification of the Housing Value Hierarchy
In this section, we will further underpin the relevance for housing of the values that we have selected. As a first step, we have provided a definition for each inherent value and operational value that we have discerned. These definitions can be found in the endnote part. Defining the values was not an easy task, since different academic disciplines apply different perspectives. In an attempt to build a bridge between the different academic disciplines that study housing, we have explicitly sought for rather short value working definitions that are hopefully shared by different disciplines.
After the values were defined, we have indicated why and how they play a role in the field of housing. How do the different values come back in housing practices and housing policy? Into what kind of norms can they be translated? Conciseness and generality are also key here, as it is impossible to be comprehensive. After all, each value is rooted in an extensive body of literature that cannot be summarized in one single paper. The main connections between the selected inherent and operational values and the domain of housing are also described in the endnote part.
In
Table 1, seven inherent values have been selected: (ontological) security, autonomy, well-being, inclusiveness, sustainability, social stability, and market efficiency. There will probably be little controversy about the importance of these values for housing stakeholders. They play an important role in policy discourses about housing. Indeed, most housing stakeholders would agree that a well-experienced good housing design and a well-established good housing policy should be in line with the accomplishment of the seven values mentioned.
The first three inherent values in
Table 1 mainly refer to the individual level. They are accomplished in interaction between the dwelling practices of individuals and households on the one hand and the built environment (this can refer to the dwelling but also to the neighborhood) on the other. The inherent value ‘inclusiveness’ can refer to both the individual level (accessibility in the dwellings) and the level of the community (inclusive neighborhoods), whereas the inherent values ‘sustainability’ and ‘social stability’ mostly refer to the level of the community. Finally, the value ‘market efficiency’ is about the organization of the community, with market allocation generally being perceived as the most efficient allocation mechanism. While one might legitimately ask whether market efficiency
should be conceived at the level of inherent values, we choose to do so because a lot of housing literature seems to pinpoint that market efficiency is the key value for which policy is presented.
6. Reflection
This article is a joint effort of a philosopher, an architect, and two housing study experts. The aim is to apply the philosophical approach of Design for Values to the field of housing. Our conclusion is that it has been an adventurous and rewarding journey. We think that bringing in the Design for Values approach can help the debate on affordable and sustainable housing. The debate on affordable housing and housing crises is full of strong political opinions, but the underlying values often remain implicit.
The authors recognize that there have been tempting ideologies in the field of housing and urban planning to improve the world. These ideologies were translated into solutions, and some failed at the cost of billions of whatever currency. Some lessons are hopefully learned, but the term “housing crises” is used often over time and in many poor as well as rich countries. The approach of using a framework of values may help to bridge the gap between high-level ideologies about housing and the housing problems in practice.
Why is the lack of (affordable) housing so much in the news? It is because housing is a human right, it is a way to create inclusive societies and sustainable cities, and at the same time, it is a money-maker and a crucial part of our economy. What are underlying the values, operational values, norms, and design requirements in this debate? We think the perspective of moral values can support the debate on affordable housing. For the latter purpose, we have tried to shed light on these implicit values by presenting a tentative list of values that have historically played an important role in the housing debate (see
Table 1). At the same time, we acknowledge that the validity and applicability of this hierarchical housing value list needs to be the subject of further research.
We conclude that the values of sustainability and inclusiveness are nowadays key issues in housing and urban development. However, both of these are hardly operationalized, and as a result of this, it remains unclear what they mean in practice. Moreover, the values ‘sustainability’ and ‘inclusiveness’ may be in conflict with each other, such as for example when sustainability requirements result in higher housing costs. The DfV approach allows for a systematic unraveling of values into norms and design requirements, thereby signaling potential value conflicts. Our hypothesis is that such an approach can pave the way toward sound housing solutions. Therefore, applying the DfV approach to the topic of sustainable and inclusive housing and translating the relevant values into norms and design requirements is a challenging next research step.