Does Job Satisfaction Influence the Productivity of Ride-Sourcing Drivers? A Hierarchical Structural Equation Modelling Approach for the Case of Bandung City Ride-Sourcing Drivers

Joewono, Tri Basuki; Rizki, Muhamad; Syahputri, Jeanly

doi:10.3390/su131910834

Open AccessArticle

Does Job Satisfaction Influence the Productivity of Ride-Sourcing Drivers? A Hierarchical Structural Equation Modelling Approach for the Case of Bandung City Ride-Sourcing Drivers

by

Tri Basuki Joewono

^1,*

,

Muhamad Rizki

²

and

Jeanly Syahputri

³

¹

Department of Civil Engineering, Faculty of Engineering, Universitas Katolik Parahyangan, Bandung 40141, Indonesia

²

Department of Civil Engineering, Institut Teknologi Nasional Bandung, Bandung 40124, Indonesia

³

School of Transportation Sciences, Hasselt University, 3500 Hasselt, Belgium

^*

Author to whom correspondence should be addressed.

Sustainability 2021, 13(19), 10834; https://doi.org/10.3390/su131910834

Submission received: 3 September 2021 / Revised: 21 September 2021 / Accepted: 26 September 2021 / Published: 29 September 2021

(This article belongs to the Special Issue Shared Mobility and Sustainable Transportation)

Download

Browse Figures

Versions Notes

Abstract

With various benefits being offered by ride-sourcing companies, Indonesian cities have experienced a substantial increase in the number of ride-sourcing drivers in the past five years. However, with tense working conditions, there is a question as to how drivers perceive their work satisfaction and how this satisfaction influences their productivity. This study aims to investigate the factors that influence ride-sourcing drivers’ job satisfaction and productivity. For this purpose, a questionnaire was distributed to ride-sourcing drivers in 2019 and analysed using hierarchical structural equation modelling (SEM). Wage competitiveness and financial safety are found to be appreciated the most by ride-sourcing drivers, while undertaking multiple jobs tends to be associated with low satisfaction. Satisfaction is also found to positively influence trip productivity. Drivers who perceive themselves as being exposed to health and safety risks tend to have lower satisfaction.

Keywords: ride-sourcing; job satisfaction; productivity; hierarchical SEM

Share and Cite

MDPI and ACS Style

Joewono, T.B.; Rizki, M.; Syahputri, J. Does Job Satisfaction Influence the Productivity of Ride-Sourcing Drivers? A Hierarchical Structural Equation Modelling Approach for the Case of Bandung City Ride-Sourcing Drivers. Sustainability 2021, 13, 10834. https://doi.org/10.3390/su131910834

AMA Style

Joewono TB, Rizki M, Syahputri J. Does Job Satisfaction Influence the Productivity of Ride-Sourcing Drivers? A Hierarchical Structural Equation Modelling Approach for the Case of Bandung City Ride-Sourcing Drivers. Sustainability. 2021; 13(19):10834. https://doi.org/10.3390/su131910834

Chicago/Turabian Style

Joewono, Tri Basuki, Muhamad Rizki, and Jeanly Syahputri. 2021. "Does Job Satisfaction Influence the Productivity of Ride-Sourcing Drivers? A Hierarchical Structural Equation Modelling Approach for the Case of Bandung City Ride-Sourcing Drivers" Sustainability 13, no. 19: 10834. https://doi.org/10.3390/su131910834

APA Style

Joewono, T. B., Rizki, M., & Syahputri, J. (2021). Does Job Satisfaction Influence the Productivity of Ride-Sourcing Drivers? A Hierarchical Structural Equation Modelling Approach for the Case of Bandung City Ride-Sourcing Drivers. Sustainability, 13(19), 10834. https://doi.org/10.3390/su131910834

Note that from the first issue of 2016, this journal uses article numbers instead of page numbers. See further details here.

Article Menu

Does Job Satisfaction Influence the Productivity of Ride-Sourcing Drivers? A Hierarchical Structural Equation Modelling Approach for the Case of Bandung City Ride-Sourcing Drivers

Abstract

Share and Cite

Article Metrics

Article Access Statistics

Further Information

Guidelines

MDPI Initiatives

Follow MDPI