Inappropriate Patient Sexual Behavior in Physiotherapy: A Systematic Review
Abstract
:1. Introduction
1.1. Psychological Impact on Physiotherapists/Physiotherapy Students
1.2. Factors Leading to Sexual Harassment from Patients
1.3. This Study
2. Materials and Methods
2.1. Protocol
2.2. Eligibility Criteria
- (i.)
- Population: Physiotherapists or physiotherapy students attending clinical placements.
- (ii.)
- Intervention: Any interventions about sexual harassment prevention, such as education, were included in this review. Other strategies that discussed how to cope after experiencing IPSB were also included.
- (iii.)
- Outcomes: The most important outcomes of the review were the incidence of sexual harassment, situational factors, and interventions. Qualitative information, where provided, was included to further establish the effect that sexual harassment had on the targeted audience, including their perceptions of sexual harassment and its implications.
- (iv.)
- Report characteristics: All the studies were published in English in peer-reviewed journals.
2.3. Search Strategy and Identification of Studies
Pubmed, Ovid
2.4. Data Extraction and Data Analysis
- (a)
- Study characteristics: author/s, year, location, and number of participants.
- (b)
- Participants details: number of years since graduation, age, and gender
- (c)
- Sexual harassment: incidence, type, location (eg: public hospital), and task being conducted (massage, mental health issues, burnout, etc)
- (d)
- Interventions: content, duration, frequency, timing, intervention delivery mode, and relevant outcome measures
2.5. Quality of Studies and Risk of Bias Evaluation
- (a)
- The NHLBI Quality Assessment Tool
- (b)
- The CASP Quality Assessment Tool
- (c)
- The AXIS critical appraisal tool
2.6. Synthesis of Results
3. Results
3.1. Study Selection
3.2. Characteristics of Included Studies
3.3. Incidence Rate
3.4. Types of Situational Factors
3.5. Types of Strategies
3.6. Importance of Education
3.7. Quality and Risk of Bias of Included Studies
4. Discussion
4.1. Limitations
4.2. Future Research
5. Conclusions
Author Contributions
Funding
Conflicts of Interest
Appendix A. Types of Strategies
Author (Year) | Types of Strategies | Sample of Population | Frequency | % of Population |
Ang (2010) | Discuss the incident with fellow students | 27 | 13 | 48% |
Discuss the incident with clinical facility tutors | 9 | 33% | ||
Discuss the incident with university clinical tutors | 6 | 22% | ||
Discuss the incident with family members, friends, partners or ward staff | 4 | 15% | ||
Ignore/ let the incident pass | 14 | 10 | 71% | |
Let the patient know that their behaviour was inappropriate | 4 | 29% | ||
Bütow-Dûtoit (2008) | Physical ways of avoiding person/ situation | 458 | 114 | 24.90% |
Talking informally to colleagues | 89 | 19.43% | ||
Dealing with it through humour | 83 | 18.12% | ||
Confronting the perpetrator | 54 | 11.79% | ||
Reporting the incident to superiors/ employers | 51 | 11.14% | ||
Keeping silent | 30 | 6.55% | ||
Reporting the incident to the police | 3 | 0.66% | ||
Giving up employment | 3 | 0.66% | ||
Accepting other employment with less pay | 3 | 0.66% | ||
Seeking legal advice | 3 | 0.66% | ||
Complaint to relevant professional board | 3 | 0.66% | ||
Seeking counselling therapy | 3 | 0.66% | ||
Requests for transfer | 2 | 0.44% | ||
Accepting other employment with less chance of career advancement | 1 | 0.22% | ||
Cambier (2018) | Distract/ redirect with alternate activity | 391 | 375 | 95.9% |
Ignore the behaviour | 271 | 69.3% | ||
Treat in more public spaces, use less physical contact | 260 | 66.5% | ||
Joke about the behaviour | 101 | 25.8% | ||
Directly speak to the patient about their behaviour | 207 | 52.9% | ||
Express disgust/ criticise/ verbally threaten | 20 | 5.1% | ||
Have a behavioural contract/ modification plan | 46 | 11.8% | ||
Document patient behaviour in patient’s chart | 152 | 38.9% | ||
Chaperone on future visits with the patient | 119 | 30.4% | ||
Transfer care to another provider | 83 | 21.2% | ||
Terminate care and discharge the patient | 24 | 6.1% | ||
Report the behaviour within the facility | 167 | 42.7% | ||
File a sexual harassment claim or lawsuit | 2 | 0.5% | ||
Contact law enforcement | 4 | 1.0% | ||
McComas (1993) | Ignored the incident | 152 | 68 | 45.0% |
Reported incident to a supervisor | 36 | 24.1% | ||
Discussed the incident with the patient | 63 | 42.4% | ||
Threatened the patient to withdraw treatment | 15 | 10.4% | ||
O’Sullivan (1999) | Confronting their harassers | 9 | 3 | 33.3% |
Reported the incident to a person in authority | 4 | 44.4% | ||
Seeked workplace counselling | 2 | 22.2% | ||
Ignored the incidents and put up with it | (most) -- | -- | ||
Dealt with incidents using humour | (some) -- | -- | ||
Altered nature of future interactions with harasser | (several) -- | -- | ||
Made changes to their clinical practice | 2 | 22.2% | ||
Weerakoon (1998) | Ignored the incident | 79 | 24 | 30% |
Reported incident to a supervisor | 6 | 8% | ||
Discussed the incident with the patient | 12 | 15.9% | ||
Threatened the patient to withdraw treatment | 5 | 7% |
Appendix B. Qualitative Synthesis
Author (Year) | Theme | Example Quote |
Ang (2010) Bütow-Dûtoit (2008) McComas (1993) | Informally discussing the incident with others | “The majority of respondents (… 93%) who discussed an incident of IPSB were satisfied with the outcome of the discussion” (Ang 2010, pg 109) Students who chose to ignore and not discuss the incident led to decreased quality of patient care and their learning experiences were affected (McComas 1993, 768) |
Bütow-Dûtoit (2008) Cambier (2018) O’Sullivan (1999) | Reporting the incident | “the strategy improved the situation significantly greater than 50% of the time.” (Cambier 2018, pg 807) “the use of a police report or a SH lawsuit made things better 100% of the time, significance could not be determined due to infrequent use of these strategies.” (Cambier 2018, pg 807) “only 11.14% … of the worst incidents of sexual harassment were reported to superiors or employers” (Bütow-Dûtoit 2008, pg 22) |
Ang (2010), Bütow-Dûtoit (2008) Cambier (2018) O’Sullivan (1999) McComas (1993) | Ignoring the patient | 76.0% of experienced clinicians reported that “joking about the incidents made the situation better” (Cambier 2018, 808) According to 63.4% of respondents reported that ignoring IPSB improved the situation. However only 36.4% students thought ignoring improved the situation. (Cambier 2018, 808) ‘Had to “develop a thick skin and tolerate a lot of sexist comments, plus the patient is paying for your services so you put up with it.”’ (O’Sullivan 1999, pg 35) “Respondents may be using silence to effectively eliminate IPSB or may be using it as a blanket strategy, which may contribute to its recurrence” (McComas 1993, 768) |
Ang (2010), Bütow-Dûtoit (2008) Cambier (2018) O’Sullivan (1999) | Confronting the patient | “I have found that re-direction and/or confronting a patient directly (but kindly) about their behavior is the best method for ensuring the behavior does not continue.” (Cambier 2018, pg 808) “Mr X, that is not right, please don’t do that again.” “You are a dirty old man, I find your behaviour offensive.” “I find your behaviour offensive, please stop.” (O’Sullivan 1999, pg 35) |
Bütow-Dûtoit (2008) Cambier (2018) O’Sullivan (1999) | Changing the way they handle the patient after an incident | “Documenting the behavior was considered unsuccessful in that it improved the situation significantly less than 50% of the time.” (Cambier 2018, pg 807) 97.3% of experienced clinicians reported that altering the treatment to avoid IPSB made the situation better. (Cambier 2018, pg 808) “one patient made me feel uncomfortable to the point I transferred his care to another provider and had to repeatedly refuse his advances.” (Cambier 2018, pg 808) “Our facility has a policy that there are always two employees in the office at all times, which has greatly reduced the opportunity for any inappropriate behavior.” (Cambier 2018, pg 810) |
Bütow-Dûtoit (2008) Cambier (2018) | Changing work environment (departments/ employment) | “I had to change my work time(s) and department (from outpatient to inpatient) to avoid him.” (Cambier 2018, pg 808) |
Appendix C. Education
Author (Year) | The Need for Education Identified (Yes/No) | Evidence | Type/Content of Education Required |
Ang (2010) | Yes | “The majority of students (79%) reported that they did not feel adequately prepared by the education received in their BSc (Physiotherapy) course to deal with IPSB. One-third (67%) of the respondents who made comments considered the content on IPSB to be insufficient. Eighty-two percent of respondents regarded education on IPSB to be important and females were significantly more likely to report this than males” | 56% suggested this—Have a course content that has the themes ‘knowledge’ and ‘coping skills’. The knowledge content should have descriptions of IPSB, roles and powers of relevant disciplinary bodies, patient and professional rights and the legal ramifications associated with IPSB. The coping skills content should teach the comprised strategies to manage the incidents of IPSB and the available support services to deal with the effects of IPSB. 22% suggested—having lectures from speakers with specific knowledge of IPSB issues and tutorials/seminars to discuss case studies. |
Boissonnault (2017) | Yes | No specific data on the support for education | Training, specific policy, sensitive supervision and co-worker interventions. Health care facilities can provide assistance to staff via specific information and training about patient sexual behaviour, caregiver responses, procedures for documentation and reporting, procedures for transfer and termination of care. Supportive and responsive managers. |
Bütow-Dûtoit (2006) | Yes | The article states “one of the cornerstones of management would be education in sexual harassment at undergraduate level.” | “Statistical information gained from this study, such as the prevalence of sexual harassment and the most common forms of sexual harassment directed towards physiotherapists, may, amongst other information pertaining to sexual harassment, be included in an educational program.” |
Bütow-Dûtoit (2008) | Yes | “Although 90% of the respondents considered education on sexual harassment of physiotherapists to be necessary, only 5.82% had received some sort of information on the subject.” | --- |
Cambier (2018) | Yes | Lack of administrative support Failure of supervisors and clinical instructors to take appropriate actions | Institutional review of all workplace and academic policies Delineating options of appropriate response strategies for staff and managers, such as behavioral contracts, warning letters, use of chaperones and transfer of care. Teaching assertive communication and redirection strategies Education programs that teach how to address bad behaviors without damaging the therapeutic alliance and without negatively impacting patient outcomes. Bystander intervention |
deMayo (1997) | No | --- | --- |
McComas (1993) | Yes | More than 88% “believed that in-service and under- graduate education on this topic is important.” | “It is important that we not only learn the skills to work with our patients as people but also that we learn to recognize what is happening in the communication system and have strategies available when difficulties with interactions arise. This aspect of health professional and patient interaction should be covered directly in our education programs” |
O’Sullivan (1999) | Yes | “All participants supported the need for formal education on the management of ISB at an undergraduate level. Most also stated that practising therapists would benefit from workshops”. | Having ‘hands on skills’ training is preferred more than ‘communication skills’ training. Having regular information on ethical and legal issues be posted in the local Physiotherapy Bulletin. Content to be included: recognition of ISB, extent of problem, preventing, strategies to handle, recognition of boundaries, interpersonal communication, assertiveness, rights and responsibilities of the physiotherapist and patient, legal and ethical issues relating to harassment. |
Weerakoon (1998) | Yes | “Most of the respondents believed that education in the area of IPSB is important. A higher proportion of respondents (88%) indicated that the topic should be introduced as part of the undergraduate curriculum, rather than form a part of in-service training (63.3%).” | Teach about the therapists’ rights Prevention, detection and immediate management of the incidences when they occur. Appropriate follow-up and reporting procedures in the event of IPSB |
Appendix D. Tables of Quality and Risk of Bias
Author (Year) | Criteria (Yes/No/NA) | Overall Rating (Good/Fair/Poor) | |||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | ||
Ang (2010) | Yes | Yes | Yes | Yes | Yes | No | No | NA | No | NA | Yes | Yes | No | No | 16: FAIR |
Boissonnault (2017) | Yes | Yes | Yes | Yes | Yes | No | No | Yes | Yes | NA | Yes | NA | No | Yes | 19: GOOD |
Bütow-Dûtoit (2006) | Yes | Yes | No | Yes | Yes | No | No | Yes | Yes | NA | Yes | NA | No | Yes | 18: FAIR |
Bütow-Dûtoit (2008) | Yes | Yes | No | Yes | Yes | No | No | Yes | Yes | NA | Yes | NA | No | Yes | 18: FAIR |
Cambier (2018) | Yes | Yes | Yes | Yes | Yes | No | No | NA | Yes | Yes | Yes | NA | No | Yes | 20: GOOD |
deMayo (1997) | Yes | Yes | No | Yes | No | No | No | Yes | Yes | NA | No | Yes | NA | Yes | 16: FAIR |
McComas (1993) | Yes | Yes | Yes | Yes | Yes | No | No | Yes | Yes | NA | No | NA | NA | No | 17: FAIR |
Author (Year) | Criteria (Yes/No/NA) | Overall Rating (Good/Fair/Poor) | |||||||||
---|---|---|---|---|---|---|---|---|---|---|---|
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | ||
O’Sullivan (1999) | Yes | Yes | Yes | Yes | Yes | No | Yes | Yes | Yes | NA | Fair 17/20 |
Weerakoon (1998) | Yes | Yes | Yes | Yes | Yes | No | No | Yes | Yes | Yes | Fair 16/20 |
Author (Year) | Ang (2010) | Boissonnault (2017) | Bütow-Dûtoit (2006) | Bütow-Dûtoit (2008) | Cambier (2018) | deMayo (1997) | Mc Comas (1993) |
---|---|---|---|---|---|---|---|
1. Were the aims/objectives of the study clear? | Y | Y | Y | Y | Y | Y | Y |
2. Was the study design appropriate for the stated aim(s)? | Y | Y | Y | Y | Y | Y | Y |
3. Was the sample size justified? | Y | Y | Y | Y | Y | Y | Y |
4. Was the target/reference population clearly defined? (Is it clear who the research was about?) | Y | Y | Y | Y | Y | Y | Y |
5. Was the sample frame taken from an appropriate population base so that it closely represented the target/reference population under investigation? | Y | Y | Y | Y | Y | Y | Y |
6. Was the selection process likely to select subjects/participants that were representative of the target/reference population under investigation? | Y | Y | Y | Y | Y | Y | Y |
7. Were measures undertaken to address and categorize non-responders? | N | N | N | N | N | N | N |
8. Were the risk factor and outcome variables measured appropriate to the aims of the study? | Y | Y | Y | Y | Y | Y | Y |
9. Were the risk factor and outcome variables measured correctly using instruments/ measurements that had been trialled, piloted or published previously? | Y | Y | N | N | Y | N | Y |
10. Is it clear what was used to determined statistical significance and/or precision estimates? (e.g., p values, CIs) | Y | Y | N/A | N/A | Y | Y | Y |
11. Were the methods (including statistical methods) sufficiently described to enable them to be repeated? | Y | Y | N | N | Y | Y | Y |
12. Were the basic data adequately described? | Y | Y | Y | Y | Y | Y | Y |
13. Does the response rate raise concerns about nonresponse bias? | N | N | N | N | N | N | N |
14. If appropriate, was information about non-responders described? | N | N | N | N | N | N | N |
15. Were the results internally consistent? | Y | Y | Y | Y | Y | Y | Y |
16. Were the results for the analyses described in the methods, presented? | Y | Y | Y | Y | Y | Y | Y |
17. Were the authors’ discussions and conclusions justified by the results? | Y | Y | Y | Y | Y | Y | Y |
18. Were the limitations of the study discussed? | Y | Y | Y | N | Y | Y | Y |
19. Were there any funding sources or conflicts of interest that may affect the authors’ interpretation of the results? | Y | N | Y | Y | Y | N | N |
20. Was ethical approval or consent of participants attained? | Y | Y | Y | Y | Y | N | Y |
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Population | A N D | Intervention | A N D | Comparison | A N D | Outcome | ||
Students | A N D | Sexual | Education | |||||
OR | OR | OR | ||||||
Physiotherapy | Harassment | Management | ||||||
OR | OR | OR | ||||||
Physical therapists | Inappropriate | Prevention | ||||||
OR | OR | OR | ||||||
Health professionals | Strategies |
First Author (Year) | Country | Sample Size (n) | Study Type | Female (%) | Age Range (Years) | Physiotherapist (Number of Years of Experience)/Student (Year of Study) | Attrition (%) |
---|---|---|---|---|---|---|---|
Ang (2010) | Australia | 109 | Cross-sectional | 71.6 | 19–24 | Student: 4th year | 62 |
Boissonnault (2017) | USA | 1027 | Cross-sectional | 80 | <30 = 25% | Physiotherapist: 0-5 years = 33.3% 6-10 years = 13.5% +10 years: 53.2% | - |
Bütow-Dûtoit (2006) | South Africa | 982 | Cross-sectional | 93.6 | 22–75 | Physiotherapist: 1 to 47 years | 32 |
Bütow-Dûtoit (2008) * | South Africa | 982 | Cross-sectional | 93.6 | 22–75 | Physiotherapist: 1 to 47 years | 32 |
Cambier (2018) | USA | 1027 | Cross-sectional | 86.4 | <30 = 34.5% | Physiotherapist: 0–5 years = 44.2% 6–10 years = 15.6% +10 years: 40,2% | - |
deMayo (1997) | USA | 750 | Cross-sectional | 81.5 | 26–62 | - | 48.6 |
McComas (1993) | Canada | 205 | Cross-sectional | 89.0 | Students: 21–30 therapists: 21–40+ | Students: 2nd–4th year Physiotherapists: from 1 to >10 | 74.1 |
O’Sullivan (1999) | Australia | 17 | Qualitative | 55.6 | Mean 37.44 | Physiotherapists: 5–28 years Mean 13.94 years | 52.9 |
Weerakoon (1998) | Australia | 400 | Qualitative | 81.3 | 20–58 | Physiotherapists: <5: 5.3% 5–20: 68% >20: 26.7% | 37.5 |
Author (Year) | Population | Incidence Rate (%) of IPSB Across the Career | Situational Factors Type | Task Being Done When IPSB Occurred | Strategies Identified (Yes/No) | Intervention Employed (Yes/No) | ||
---|---|---|---|---|---|---|---|---|
All | Female | Male | ||||||
Ang (2010) | Final year Students | 78% | 58% | 20% | None | N/S | Yes | N/S |
Boissonnault (2017) | PT and students | 84% | -- | -- | None | N/S | No | N/S |
Bütow-Dûtoit (2006) | PT | 52% | -- | -- | None | N/S | No | N/S |
Bütow-Dûtoit (2008) | PT | -- | -- | -- | None | N/S | Yes | N/S |
Cambier (2018) | PT, PT student | 46.6% | 86.4 | 13.6 | None | N/S | Yes | N/S |
deMayo (1997) | PT | 86% | -- | -- | None | N/S | No | N/S |
McComas (1993) | PT, PT students | 80.9% | 83.1% | 56.3% | Medication Illness Patients themselves | N/S | Yes | N/S |
O’Sullivan (1999) | PT | 100% | -- | -- | Illness Patients themselves Therapist | N/S | Yes | N/S |
Weerakoon (1998) | PT | 85% | 86.1% | 82.1% | Illness Patients themselves Therapist | N/S | Yes | N/S |
Strategies | Number of Participants Using That Strategy | ||
---|---|---|---|
Student | Student/Therapist Combined | Therapist | |
Distract/redirect with alternate activity | - | - | 375 |
Ignore/let the incident pass | 10 | 68 | 301 |
Let the patient know that the behaviour was inappropriate | 4 | 63 | 276 |
Treat in more public spaces/use less physical contact | - | - | 260 |
Reporting the incident to superiors/employers | - | 36 | 224 |
Dealing with it with humour | - | - | 184 |
Document behaviour in patient’s chart | - | - | 152 |
Chaperone on future visits with patient | - | - | 119 |
Discuss with peers/colleagues | 13 | - | 89 |
Transfer care to another provider | - | - | 83 |
Have a behaviour modification plan/change practice | - | - | 48 |
Terminate care and discharge patient | - | - | 24 |
Express disgust/criticise/verbally threaten | - | - | 20 |
Report to police/authority | - | - | 11 |
Change employment, e.g., transfer/stopped working | - | - | 9 |
Seeking legal advice/file lawsuit | - | - | 5 |
Seeking counselling therapy | - | - | 5 |
Threatened patient to withdraw treatment | - | 15 | 5 |
Complained to professional board | - | - | 3 |
Discuss with clinical facility/faculty tutors | 15 | - | - |
Discuss with family, friends, partners, or ward staff | 4 | - | - |
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Amanulla, S.; Saju, I.; Solé, S.; Campoy, C.; Martínez, L.; Pérez-Yus, M.C.; Sitjà-Rabert, M.; Serrat, M.; Bravo, C.; Lo, K. Inappropriate Patient Sexual Behavior in Physiotherapy: A Systematic Review. Sustainability 2021, 13, 13876. https://doi.org/10.3390/su132413876
Amanulla S, Saju I, Solé S, Campoy C, Martínez L, Pérez-Yus MC, Sitjà-Rabert M, Serrat M, Bravo C, Lo K. Inappropriate Patient Sexual Behavior in Physiotherapy: A Systematic Review. Sustainability. 2021; 13(24):13876. https://doi.org/10.3390/su132413876
Chicago/Turabian StyleAmanulla, Safiya, Irin Saju, Sílvia Solé, Carme Campoy, Laura Martínez, María Cruz Pérez-Yus, Mercè Sitjà-Rabert, Mayte Serrat, Cristina Bravo, and Kristin Lo. 2021. "Inappropriate Patient Sexual Behavior in Physiotherapy: A Systematic Review" Sustainability 13, no. 24: 13876. https://doi.org/10.3390/su132413876
APA StyleAmanulla, S., Saju, I., Solé, S., Campoy, C., Martínez, L., Pérez-Yus, M. C., Sitjà-Rabert, M., Serrat, M., Bravo, C., & Lo, K. (2021). Inappropriate Patient Sexual Behavior in Physiotherapy: A Systematic Review. Sustainability, 13(24), 13876. https://doi.org/10.3390/su132413876