2.1. Non-Financial Reporting
Although there is not a single and generally accepted definition, non-financial information [
28,
29], known to be presented mostly, but not only, in Sustainability Reports, describes the company’s performance regarding social, environmental, corporate governance, and human resources management issues, among others. It is an emerging topic that has gained increasing relevance in the perception of stakeholders about the information disclosed by the entity during its fiscal year [
30].
Non-financial information can be presented in a variety of ways, for example, in a single Sustainability Report or CSR Report, within the Annual Management Report [
31,
32], or even, in conjunction with financial information, in the Integrated Report or Extended External Report (EER) [
30]. According to the Global Reporting Initiative (GRI), Sustainability Reports are practices of measurement, disclosure, and of being responsible to internal and external stakeholders for organizational performance towards the objective of sustainable development. They must provide a balanced and reasonable representation of the entity’s sustainable performance, including both positive and negative contributions. They have been a great communication tool between organizations and their stakeholders regarding their environmental, social, and governance performance [
33].
The term EER has also gained more and more relevance and a greater focus on users, allowing a greater vision of the company concerning issues related to its sustainable development and future strategies to create value for its stakeholders, especially its shareholders. The information presented may be less structured, compared to the reports focused on the financial statements, but they are more diversified, both in format and in the matters to be addressed.
2.2. Non-Financial Reporting Assurance
Non-financial reporting assurance is not usually legally required in most countries. Hence, the motivations for companies to engage in such practices lie elsewhere. There are some interviews and questionnaire-based studies illuminating firms’ rationales for choosing to have their non-financial reports assured [
5,
26,
34,
35]. Park and Brorson [
5]. studied the main reasons for Swedish companies to have their reports assured by analyzing reports and interviewing companies as well as assurance providers. The main benefits mentioned were increased credibility for published data and guidance on how to develop their internal reporting system. The high costs of assurance and lack of evidence on whether assurance is effective in enhancing credibility were presented as the main reason not to adhere to assurance.
Jones and Solomon [
26] interviewed 20 corporate social responsibility representatives from top UK listed companies and analyzed important questions, such as whether non-financial reporting is deemed necessary and whether it should remain voluntary. Amongst other things, they found that: first, the respondents considered the enhancement of the credibility of information and the improvement of the non-financial reporting process as two important drivers of non-financial reporting assurance; second, the main reasons halting the widespread adoption of assurance are the increased costs, the insufficient development of non-financial reporting, and the complexity of non-financial reporting assurance; third, respondents tended to consider that non-financial reporting assurance is a logical development of financial auditing, despite the majority of the firms employing environmental consultants; fourth, the independence of the consultants appeared as one of the major concerns of the interviewees.
Sawani et al. [
34] used a sample of companies from Malaysia and collected data using interviews and questionnaires. They found that most of the respondents view assurance practices as helping to enhance the credibility of the report and as improving internal and external reporting. Gillet [
35] interviewed seven French listed companies belonging to the CAC 40 index and three accountant assurors. She concludes that one of the main reasons driving French companies’ engagement in non-financial reporting assurance is the search for legitimacy.
Recent studies provide evidence that voluntary assurance of corporate non-financial reports does provide enhanced the credibility and reliability of the reports [
23,
24]. Based on a questionnaire survey of 145 students enrolled in MBA programs at two large Australian universities, Hodge et al. [
23] found that assurance of non-financial reporting improves its perceived reliability. In addition, they provide evidence that reports users place more confidence in non-financial reports when assurance is provided by a top tier accountancy firm than when it is provided by a specialist consultant.
Using a behavioral experiment, Pflugrath et al. [
24], studied how having a report assured or not and the type of assuror (accountant or sustainability consultant) influence perceptions of financial analysts from Australia, the United States, and the United Kingdom regarding the credibility of non-financial reports. They found that being assured by a professional accountant enhances the perceived credibility of the reports and that professional auditors are viewed as providing a greater level of independent and expert assurance than sustainability experts. Moreover, the impact of assurance on the credibility of the reports was found to be context-specific. First, information is perceived as more credible when a company is from an industry where assurance is more commonplace. Second, financial analysts from the United States perceive non-financial information assured by professional accountants to be more credible than said information assured by sustainability consultants, whereas financial analysts from Australia and the UK perceived little difference in the enhanced credibility provided by these two groups.
In part, because non-financial reporting assurance is a relatively novel practice, regarding which regulation is still to be enacted in most countries, there are different types of assurance providers and different standards that can be used to guide the assurance services [
33]. Non-financial reporting assurance is most often provided by specialized consultant and accounting assurors, and two standards have risen to prominence in this field, the International Auditing and Assurance Standards Board’s International Standard on Assurance Engagement (ISAE) 3000 and the AccountAbility’s AA1000 Assurance Standard (AA1000AS) [
20,
33,
36]. The former standard is usually closely followed by specialized consultants, whilst the latter one is predominantly used by accounting firms (ibid.).
Several authors view managerial and professional capture of the non-financial reporting assurance process as a serious problem [
37]. This is related to concerns over things such as lack of assuror independence [
16,
19], a large degree of management control over the assurance process, and a dearth of stakeholder involvement [
17,
38]. In addition to these suspicions, existing literature has raised concerns about things such as the ambiguity and diversity in criteria and scope [
16,
17,
38] and the tendency to attach little importance to expectations by using extensive scope limitations [
17,
38,
39].
Boiral [
40] contends that the lack of transparency of non-financial reporting brought forth by his study raises important questions about the reliability and usefulness of non-financial reporting assurance, which most of the reports he analyzed had undergone. He concludes that the assurance process may not be as reliable as claimed, as evidenced by the many non-conformities with GRI principles detected in reports that were certified at the A+ level (18 out of 22) analyzed by him.
Whether non-financial reporting assurance should be carried out by the accounting profession is a somewhat contentious matter. Whereas some suggest that the accounting profession may not be the most adequate for the job, others contend that it is. In support of the case for sustainability consultants as the preferred assurance provider, the argument that they may have greater subject expertise when matters of a specific environmental or social nature are being assessed is often adduced [
41].
Discussing the legitimacy of accountants’ involvement in non-financial reporting and auditing, O’Dwyer [
42] suggests that the relevance of the skills of these professionals is bolstered within an approach to non-financial reporting and auditing that views it as a risk/stakeholder management process and focuses mainly on the concerns of corporate management. He asserts that if the focus is primarily on the concerns of the wider society and corporate accountability is understood without such focus on financial impact, the legitimacy of the accountants’ involvement is questionable. Worthy of note is the argument presented by this author that given the importance of the non-financial/qualitative areas in non-financial reporting and auditing, the lack of experience and expertise of the accountants in the qualitative aspects of these practices raises the risk of excessive reliance on corporate management and poses a threat to the independence of the auditor.
In line with this latter reasoning, an investigation of stakeholder perceptions of corporate social disclosure (CSD) assurance in the UK based on data obtained from a survey by questionnaire reveals a clear preference for specialist assurors instead of financial auditors (Wong and Millington, 2014) [
43]. Wong and Millington [
43] (p. 880) conclude that “a perception of independence and subject expertise, rather than competence in auditing procedures, is considered key to the trustworthiness of assurors”.
Wallage [
44] refers to some relative advantages of the accounting profession, including the existence of large multidisciplinary firms performing audits, significant support from professional bodies of accountants, and their reputation and expertise in verification as a process. Simnett et al. [
31] consider the audit profession to already possess some important requisites, such as well-developed standards, a body of ethics and independence requirements, and quality control mechanisms at both the firm and engagement levels that help ensure that the assurance provided is of consistently high quality.
Studies analyzing the perceptions of accounting professionals on non-financial reporting are relatively few [
45,
46,
47,
48,
49,
50,
51,
52,
53,
54]. Early UK evidence suggests a lack of involvement on the part of accountants to incorporate responses to the environmental agenda [
45]. Additionally, in the UK context, Collison [
47] focused on financial auditors. His interview-based research offered some interesting results, namely that auditors acknowledged the growing importance of environmental awareness for their work, agreed that there was no useful role for regulators at the moment, and found educational initiatives useful. Borgato and Marchini [
54] explore the point of view of auditors about the practice of integrated reporting assurance and find that there is a need to improve assurance mainly because of the absence of suitable criteria and the difficulty to assure qualitative and prospective information.
Deegan et al. [
46] obtained findings similar to those of Bebbington et al. [
45] for the Australian case. Nyquist [
49] investigated Swedish authorized public accountants’ attitudes and opinions towards auditing environmental information required by Swedish legislation since 1999 and found that they: had a positive attitude towards environmental information and asked for more training; and found that the number of environmental information companies present may increase in the future.
Krasodomska et al. [
53] examined the perceptions of Polish accountants concerning mandatory non-financial reporting in a setting of the incorporation of Directive 2014/95/EU into the country’s accounting law. Their findings revealed that the respondents possessed insufficient knowledge of this type of reporting, with this knowledge differing significantly between respondents with training on non-financial reporting and their counterparts. These researchers found that neither gender nor work experience was significantly associated with differences in terms of attitudes towards mandatory non-financial reporting.
In a developing country context, Lodhia [
48] reached the conclusion that Fiji accountants seemed to be absent from environmental management accounting and reporting in organizations. More recent research carried out in a developing country setting offers different results. Kuasirikun [
50] detected an overall positive attitude towards social and environmental accounting amongst the accountants, auditors, and accounting-related professionals in Thailand. From their analysis of the Libyan case, Pratten and Mashat [
51] (p. 319) concluded that the key accounting sectors of Libya seemed united in their views on the nature of corporate sustainability and the purpose of non-financial reporting. Namely, they considered that: firms do have moral responsibilities; community and environmental issues are important; the legislation would be required to advance the extent of non-financial reporting. Islam and Islam and Dellaportas’s [
52] study of the Bangladeshi case suggests that despite low investor demand for corporate non-financial information, accountants have positive attitudes toward corporate non-financial reporting. Not only do they consider that companies should provide corporate non-financial information to enhance transparency, but also, they agree on the need to change the roles of accountants to deal with this field of accounting [
52].
2.3. The Legal Context of the Non-Financial Reporting in Portugal
The European Commission published the Directive 2014/95/EU of the European Parliament and of the Council of 22 October 2014, which concerns the disclosure of non-financial information and information on diversity. Portugal transposed this Directive with the publication of Decree-Law no. 89/2017 in July 2017. This law states that companies must present, in their annual reports, a non-financial statement, which should contain information on the evolution, performance, position, and impact of their activities, referring, at least, to environmental, social, and worker issues, equality between women and men, non-discrimination, respect for human rights, and the fight against corruption and bribery. This decree-law concerns all large companies that are entities of public interest, which at the end of each year exceed an average number of 500 workers. Is also possible to report this information in an autonomous report, such as a sustainability report or an integrated report, using national, European, or international standards. This obligation applied to annual reports regarding periods that started on or after 1 January 2017. For companies outside this scope, the reporting of non-financial information remains voluntary.
As previous evidence shows that few companies report on sustainability risks and policies, and those that report that information do not disclose complete, trustful, and comparable information that is considered relevant by stakeholders, in 2021, the European Commission issued a proposal for a Corporate Sustainability Reporting Directive. This directive will replace the NFRD and heralds a new era in sustainability reporting. One of the changes envisaged in the new directive is the audit requirement for sustainability reports. To increase the reliability of sustainability reports, companies within the scope of the directive will be required to provide limited assurance on their reported sustainability information. Auditors will have to express a limited opinion on the sustainability report’s compliance with the directive’s requirements, including applicable standards. The requirements of independence and professional competence will apply to these assurance services. This requirement represents a significant advance while not imposing a reasonable assurance requirement, and a stronger and more demanding level. Reasonable assurance of sustainability reporting is difficult at this stage not only because it is more onerous for companies and better matches market availability for audit services but also because of the absence of sustainability assurance standards. The proposal, therefore, gives the Commission the possibility to adopt such standards. If the Commission adopts sustainability assurance standards, the legal requirement will automatically become a requirement for reasonable rather than limited assurance. The Commission’s proposal allows the Member States to open up the market for sustainability assurance services to so-called “independent assurance service providers”. This means that the Member States could choose to allow companies other than the usual auditors of financial information to ensure sustainability information.