1. Introduction
High-temperature thermal radiation exists widely in metallurgy, ceramics, casting, mechanical thermal processing, and in other industries [
1,
2,
3], and is a common hazard factor. Because a high-temperature environment has a negative impact on human body function, it also has a certain impact on people’s mental state [
4]. In a high-temperature heat-radiation environment, the error rate of perception and thinking ability increases, and alertness decreases [
5], which affects work efficiency and personnel safety. Therefore, it is particularly important to study the work efficiency of humans in a high-temperature environment.
A person’s work efficiency is closely related to his or her physiological and psychological state and cognitive performance. In 1998, Moran et al. [
6] first proposed the human physiological stress index PSI based on rectal temperature and heart rate, mainly to evaluate human physiological stress in high-temperature environments. Zhang Jinggang et al. [
7] studied the physiological and psychological effects of underground workers in high-temperature and humid environments and found that with the increase of temperature and humidity, people’s attention, reaction ability, and cognitive ability all declined. The high temperature and humidity environment aggravates fatigue and increases the error rate. Liu Weiwei [
8] conducted a cognitive ability test at 37 °C and found that working continuously for 45 min under high temperature may have a negative impact on cognitive ability. Tian X [
9] studied the cognitive performance of residents living in a subtropical zone under extremely high indoor temperatures and reduced humidity and found that the accuracy of these cognitive tests decreased significantly when the indoor temperature increased from 26 °C to 39 °C widely at 70% relative humidity.
In existing high-temperature operating environments, the proportion of mental work is increasing year by year. Due to the complexity of mental work, there is no unified measurement and evaluation method for its work efficiency. Wen Yi and Albert P. C. Chan [
10,
11] simulated the working process of workers in a high-temperature environment using simulation software and found the best working and rest time according to working efficiency, so as to provide a reference for work in real industrial workspaces. It has been pointed out that Wet Bulb Globe Temperature (WBGT) is the optimal index to evaluate the working efficiency at a high temperature. Lan L [
12] studied the influence of the acoustic, light, and thermal environment on the working efficiency of personnel, and established a neurobehavioral capacity model to evaluate the working efficiency of personnel in indoor environments, making contributions to guiding actual industrial engineering operations. In 2019, Zheng et al. [
13] introduced the fuzzy comprehensive evaluation method for the first time to evaluate the physiological state of human beings in an indoor high-temperature environment, established a quantitative comprehensive evaluation model of physiological state, proposed a safety rating of physiological state, and verified the model with an example. Although these studies involve high-temperature and thermal environments, most of them focus on physiological state and cannot effectively evaluate the efficiency of complex work such as mental work.
The existing research on work efficiency evaluation mostly focuses on the office environment, while the high-temperature thermal-radiation environment is relatively rare. Witterseh et al. [
14] studied the work efficiency of personnel in open office environments with air temperature of 22/26/30 °C and noise of 35/55 dB (A). Greater noise and higher temperature can increase fatigue symptoms and reduce work efficiency. Hansen et al. [
15] investigated the reactivity to cognitive tasks using heart rate (HR) and heart rate variability (HRV). The results showed that people with high HRV index showed more correct reaction, fewer errors, and faster average reaction time. Ye Xiaojiang et al. [
16] studied the impact of indoor environment on workers’ work efficiency, using the average count number of workers as an index to measure the size of work efficiency. Tiller et al. [
17] studied the subjective perception and typing and digital inspection of task performance in an office environment with an air temperature of 18–26 °C and a noise of 30/40/50 dB (A). It was found that thermal comfort was affected by noise level, while ratings of building or office noise were not affected by the ambient temperature, and the task performance did not change significantly under several environmental conditions. There are few studies on work efficiency evaluation in high temperature environment, and most of them are for office environment.
In order to evaluate the work efficiency of personnel in a high-temperature working environment, this paper builds an evaluation model based on the fuzzy comprehensive evaluation method on the basis of the literature [
5], combined with a subjective survey questionnaire and objective cognitive ability test data. The ergonomic state score is calculated, the work efficiency grade is evaluated, and the trend of change of the work efficiency grade with WBGT is analyzed. The research results can provide a basis for the effective protection of personnel in high-temperature heat radiation workshops.
3. Evaluation Model of Personnel Work Efficiency Based on the Fuzzy Comprehensive Evaluation Method
Human work efficiency is related not only to cognitive ability, but also to mental state. In this paper, the psychological-feeling data of the subjects were obtained through the survey questionnaire, which has certain subjectivity and uncertainty. Therefore, the membership function of fuzzy mathematics was used to convert the qualitative evaluation into a quantitative evaluation, and a fuzzy comprehensive evaluation model was established to evaluate work efficiency [
26,
27,
28,
29]. The specific steps were as follows.
3.1. Determine the Factor Set and Evaluation Set of the Work-Efficiency Evaluation
In the experiment, a neurobehavioral ability test was carried out, and the number of errors and the actual time spent by the subjects were recorded. The subjective feeling can be used as an evaluation index of work efficiency. Therefore, the factor set of work efficiency evaluation U = {objective measurement (U1), subjective evaluation (U2)}.
The factor set of objective measurement is:
The factor set of subjective evaluation is:
The survey questionnaire shows that there is little difference in the thermal-sensation and environmental acceptance evaluation of the subjects, and so the factor set of subjective evaluation excludes the thermal-sensation and environmental acceptance evaluation.
The evaluation of personnel work efficiency was divided into four grades: high, medium, low, and very low. In order to quantitatively evaluate the work efficiency of personnel, a number was introduced as the evaluation scale corresponding to the work-efficiency grade [
30]. The evaluation set V can be quantitatively described as: V = {4, 3, 2, 1}.
3.2. Determination of Membership Function and Establishment of Fuzzy Matrix R
The key to fuzzy comprehensive evaluation is to determine the membership degree of each factor in the evaluation factor set, that is, the membership function [
31,
32]. In this paper, we chose the “minimum ambiguity method” to determine the membership function. First, we calculated the value of the working-efficiency indexes of subjects under different temperatures (where working-efficiency evaluation indexes are the factor of factor set), as shown in
Table 3. Then, according to the ergonomic evaluation grade classification and safety standards [
33], it is divided into four grades (high, medium, low, very low). The standard value range of each index under different evaluation grades are shown in
Table 4. Finally, we adopt a trapezoid (semi-trapezoid) membership function to calculate membership degrees of each factor [
34]. Taking the total number of errors in the factor set as an example, the membership function of total error times under different evaluation grades are shown in
Table 5, and other factors are similar.
According to the constructed membership function and the standard value range of each index under different evaluation grades in
Table 4, membership degrees under different evaluation grades were calculated, and a single-factor evaluation matrix under different temperatures was obtained. Taking Subject 1 as an example (the calculation method of other subjects is the same as that of Subject 1), the single-factor evaluation matrix R (R1-1-1, R1-1-2, R1-1-3, R1-1-4, and R1-1-5) under different temperatures (100 °C, 150 °C, 200 °C, 250 °C, and 300 °C) is as follows:
3.3. Weight Calculation of Work-Evaluation Factor Set
Weight refers to the proportion of each factor in the factor set. This paper uses the entropy weight method to determine the weight of the evaluation index. The principle of the entropy weight method is to reflect the information contained in the index by the variation degree of the index. The smaller the degree of index variation, the less information is reflected and the lower is the corresponding weight [
35]. The calculation steps of the entropy weight method are as follows:
- ①
First, standardize the indexes. A positive index and a negative index have different meanings (a higher positive index value is better, and a higher negative index value is worse). Therefore, the positive index and negative index are standardized by different algorithms:
For the calculation convenience, the normalized data is still recorded as .
- ②
Calculate the proportion of the i-th sample value under the j-th index to the index:
- ③
Calculate the entropy value of the j-th index:
where k is a constant,
.
- ④
Calculate the difference of information entropy:
- ⑤
Calculate the weight of each indicator:
Taking Subject 1 as an example (the calculation method for the other subjects is the same as that for Subject 1), its weight vector is as follows: A = (0.24, 0.18, 0.22, 0.13, 0.18).
3.4. Comprehensive Evaluation Results
According to the evaluation matrix and the weights of each evaluation index, the comprehensive evaluation results under different radiation temperatures (100 °C, 150 °C, 200 °C, 250 °C, and 300 °C) are calculated—taking Subject 1 as an example (the calculation method for the other subjects is the same as that for Subject 1).
where B is a comprehensive evaluation result vector; A is a weight vector determined according to the entropy weight method; R is a fuzzy matrix determined according to the membership function; “∘” is a matrix composition operator.
We bring A and R1-1-1 into the formula to calculate the comprehensive evaluation result vector B1-1-1:
Similarly, the comprehensive evaluation result vectors at other temperatures are as follows:
After normalization, the comprehensive evaluation result vectors under different temperatures are obtained as shown in
Table 6.
The efficiency state score (ESS) is introduced to evaluate the safety grade of staff working efficiency.
where v
i is the
i-th element in evaluation set V and b
i is the
i-th element in comprehensive evaluation vector B.
According to the calculation formula of the ergonomic state score, the work-efficiency status score of subjects under different temperatures can be calculated, as shown in
Figure 3. We can see from the figure that as the radiation temperature rises from 100 °C to 250 °C, the average score of the work-efficiency status decreases from 2.9 to 2.2. At 300 °C, due to individual differences in heat tolerance and heat adaptation [
36], four subjects suffered from heatstroke, and only the remaining eight subjects with strong heat tolerance were tested. Therefore, the work-efficiency status score increased and is not used as a reference.
According to the evaluation set V = {4, 3, 2, 1}, the scoring criteria of the work efficiency state grade in the high-temperature environment are shown in
Table 7.
Figure 4 shows the proportional distribution of work-efficiency evaluation grades under different radiation temperatures. We can see from the figure that when the radiation temperature increases from 100 °C to 150 °C, the work efficiency of personnel is in a medium or high state, in which high work efficiency decreases from 41.7% to 8.3%, and medium work efficiency increases from 58.3% to 91.7%. At 200 °C, 25% of the workers began to have a low working efficiency. The low working efficiency increased to 33.3% at 250 °C. When the radiation temperature was 300 °C, part of the personnel could not accept the high-temperature thermal-radiation environment and quit midway—because each individual’s own thermal tolerance is different, and the radiation temperature exceeded the limit that the personnel could bear. Therefore, the work efficiency of different individuals shows obvious differences under a high-temperature heat-radiation environment.
4. Discussion
In this paper, subjective feeling and objective cognitive ability are integrated to evaluate work efficiency, including work willingness, mental demands, job satisfaction, total number of errors, and total time. The entropy weight method is used to determine the weight of the work-efficiency index. The results are shown in
Figure 5. We can see from the figure that the weight of job satisfaction and the total number of errors are relatively large. In existing work efficiencies research [
37,
38,
39], only objective performance results are examined, and the subjective feelings of people are ignored. This study found that the subjective job satisfaction of personnel has a strong influence on work efficiencies. Therefore, in a high-temperature heat-radiation operating environment, it is of great significance to be attentive to the subjective psychological state of personnel and to improve job satisfaction for improving work efficiency.
Table 8 shows the WBGT temperature, heat radiation flux, indoor ambient temperature, and relative humidity under different radiation temperatures. It can be seen from the table that with an increase of radiation temperature, the temperature of WBGT and heat-radiation flux have an upward trend. When the radiation temperature is 100 °C, the temperature of WBGT has exceeded 25 °C, reaching the Class I high-temperature operation standard (WBGT ≥ 25 °C, indoor temperature ≥ 32 °C) [
40].
“Workplace Occupational Disease Hazard Classification Part 3: High Temperature” GBZ/T229.3-2010 [
41] stipulates that when the WBGT temperature is 36–38 °C, the exposure time to high-temperature work should be within 120 min for light-labor work, and rest should be arranged reasonably to reduce the exposure time of workers to high temperatures. In this study, we can see from
Figure 4 that when the radiation temperature is 200 °C and the WBGT temperature is 29.9 °C, the work efficiency of the subjects begins to decrease significantly, and some subjects appear to be in a low work-efficiency state. At this time, the room air temperature is 37.9 °C. This is similar to the results in the literature [
8], which point out that a high temperature at 37 °C damages the cognitive ability of subjects engaged in moderate-intensity activities. Therefore, in a high-temperature heat-radiation environment, when the WBGT temperature reaches 29.9 °C, it is recommended that labor-protection measures are taken. This temperature is lower than the “Workplace Occupational Disease Hazard Operation Classification Part 3: High Temperature” GBZ/T229.3-2010 Class II Operation Grade Labor protection temperature.
“Workplace Occupational Disease Hazard Classification Part 3: High Temperature” GBZ/T229.3-2010 [
41] stipulates that in light-labor work of Class III operation grade, the exposure time to high temperature work should be within 120 min, and the WBGT temperature is 38–40 °C. Therefore, thermal-stress monitoring of workers should be carried out, and protective measures should be taken. When the temperature of the WBGT exceeds 40 °C, this is classified as Class IV, and the operation should be stopped immediately.
It can be seen from
Figure 4 that when the radiation temperature is 300 °C, there were four subjects who did not complete the test, the work-efficiency status score was 0, and the work-efficiency status evaluation grade was “extremely low.”
Figure 6 shows the work-efficiency status scores of four subjects under different ambient temperatures. We can see from the figure that when the radiation temperature is 300 °C, and the WBGT temperature is close to 33.2 °C, the work efficiency of the four subjects decreased sharply and they felt obvious discomfort, resulting in heatstroke. In order to protect the safety and health of the personnel, the test was terminated immediately. In the literature [
42], it is pointed out that when the temperature of WBGT is 38 °C, the operation should be stopped immediately, and heavy workload activities are not allowed [
42]. When the WBGT is 33.2 °C, the possible reasons of the subjects suffering from heatstroke are that the subjects were exposed to both high temperature and strong thermal radiation during the test. The combined effect of these two factors caused the subjects to experience a higher heat load than they would in a single high-temperature environment. Therefore, it is recommended that the operation should be stopped immediately when the WBGT temperature exceeds 33.2 °C and Operation Class IV is reached in a high-temperature thermal-radiation environment.
5. Conclusions
In order to study the impact of a high-temperature thermal-radiation environment on the work efficiency of personnel, a fuzzy comprehensive evaluation model was constructed by combining subjective questionnaires and objective cognitive data. The ergonomics status score (ESS) was calculated, the trend of variation of the ESS with WBGT was analyzed, and the influence of high-temperature thermal radiation on work efficiency was explored. The results are as follows:
(1) The order of the weight of the evaluation indicators affecting work efficiency is: job satisfaction, total number of errors, mental demands, work willingness, and total time. The subjective job satisfaction of personnel has a strong influence on work efficiency. Thus, for improving work efficiency, it is of strong significance to pay attention to the subjective psychological state of personnel and to improve job satisfaction.
(2) In a high-temperature thermal-radiation industrial environment, there is a negative correlation between work efficiency and WBGT temperature.
(3) Compared with “Workplace Occupational Disease Hazard Classification Part 3: High Temperature” GBZ/T229.3-2010, in a high-temperature heat-radiation environment, the threshold of a safe WBGT temperature that can be borne by personnel in a high-temperature thermal-radiation environment is much lower than the threshold of a single high-temperature environment. When the temperature of WBGT exceeds 29.9 °C, a state of low work efficiency occurs, and certain labor-protection measures should be taken at this time. When the WBGT is close to 33.2 °C, some subjects get heatstroke, and the operations in progress should be stopped immediately to ensure the safety and health of personnel.
The test subjects in this paper were undergraduates, and there are certain differences in an actual thermal processing workshop for personnel in terms of heat tolerance, heat acclimation, and work properties. In future research, we aim to add more trials and different types of personnel to evaluate work efficiency in actual workshop. Longer exposure experiments and more participants will also be carried out in our future research. At the same time, the research group also plans to do experimental research on other heat source distances in the future to analyze the impact of different heat source distances on human work efficiency. In addition, in the future experiment, we will expand the age range and education level of the subjects, and conduct a deeper study on the impact of thermal radiation on people’s work efficiency.