1. Introduction
The progress of society has led to a greater consideration of sustainability in development, i.e., a greater concern for the balance between social and economic development and natural living conditions [
1]. Related discussions are also related to corporate sustainability, where scholars expect to understand the impact of corporate environmental behavior on organizations, such as by exploring self-sustaining green development models, human resource system development models, etc. The goal of the above models is to help companies strike the best possible balance between effectiveness and sustainability [
2,
3]. However, in practice, companies may not be able to achieve the unity of efficiency and sustainability based on cost considerations, and in response to short-term efficiency pressures companies may generate more environmentally unethical behaviors such as greenwashing [
4,
5]. Greenwashing refers to the poor performance of an organization that deliberately disguise the facts that the company is polluting the environment to build a good environmental image [
6]. Ample empirical evidence shows that greenwashing behavior has a persistent negative impact on organizations and their customers [
7,
8,
9,
10,
11,
12,
13]. In order to better understand how greenwashing can have negative consequences for companies, research on the consequences of greenwashing is gradually increasing. The results show that greenwashing as a corporate unethical behavior can reduce organizational reputation [
14], blame attributions [
6], and brand reputation [
15]. Synchronously, the increase in greenwashing will enhance consumers’ risk perception and reduce customer purchase intentions [
7,
16], and due to the increase in suspicion about the authenticity of companies’ green products, customers’ green brand trust repair will decrease accordingly [
17].
Recently, scholars have begun to focus on the negative effects of greenwashing on members within organizations [
18]. It has been noted that employees’ emotions and cognition, as important objects of daily organizational interaction, are also influenced by organizational behaviors [
19]. Understanding the impact of greenwashing on members within an organization can help companies take a more holistic view of the potential internal harm [
20] and increase their motivation to reduce greenwashing [
21]. However, research on the impact of greenwashing on employees within organizations is still inadequate, mainly focusing on employee career satisfaction [
20], green environmental behavior [
22], and lacking the exploration of mechanisms and constraints on the impact of greenwashing on employees’ performance. Scholars have also shown that corporate ethical climate can influence employees’ perceived person–organization values fit and thus employee attitudes through corporate behavior [
23]. Greenwashing behavior, as a behavior that is clearly characterized by negative value orientations, communicates or implies unethical environmental values to the organization [
6], and employees who hold higher environmental beliefs in this contextual scenario may create a mismatch with the organization in terms of values.
In present research, more attention has been paid on the role of corporate greenwashing in reducing employees’ environmental performance. According to organizational behaviorists, employees’ environmental performance reflects employees’ work commitment towards the organization’s environmental goals, and high levels of environmental performance are effective at alleviating companies’ concerns about production processes that arise and have received academic attention [
24,
25,
26]. We understand employees’ environmental performance to be those activities related to environmental protection that are defined and required by the firm, described in employee job descriptions, and monitored, authorized, and rewarded by the company [
27]. Employee environmental performance is a reflection of employees’ ability to maintain clean production and also implies the ability of employees to identify and solve potential environmental problems at work [
27]. More importantly, studies have pointed out that employee environmental performance is an important factor influencing the improvement in organizational environmental performance, and high levels of employee environmental performance can help organizations achieve their environmental goals [
25]. Although studies have widely confirmed the contribution of corporate green human resource management, green ambidexterity, and corporate social responsibility to employees’ environmental performance [
10,
25,
28,
29], fewer have dealt with how organizational greenwashing negatively affects environmental performance.
According to person–organization (P–O) fit theory, individuals form perceptions of organizational values and behave accordingly by matching them with the organization [
30]. High levels of perceived person–organization values fit promote positive work outcomes [
14,
31], whereas inconsistency in values is associated with negative work outcomes [
32,
33]. Corporate greenwashing is organizational unethical behavior with egoistic tendencies, and so the implied crisis of values and the inconsistency with the environmental work goals generally pursued by employees should cause a decline in perceived person–organization values fit. It has been noted that perceived person–organizational fit, as a result of individuals’ internalization of organizational values, can further influence subsequent work intentions and job performance [
34,
35,
36]. For this reason, this study introduces perceived person–organization values fit as a mediating variable to uncover the role of corporate greenwashing behavior in influencing employees’ environmental performance “black box”.
Furthermore, according to P–O fit theory, the effect of corporate greenwashing on employees perceived person–organization values fit is not always the same and may also be influenced by certain factors relating to individuals [
30], and individuals who uphold environmental beliefs may be more concerned about the negative effects of greenwashing behavior given the false environmental attributes specific to greenwashing [
37]. Environmental beliefs are people’s general beliefs about the natural environment [
38], and they not only constitute an individual’s perception of the reality of the natural environment of the planet they live on, but also tell individuals how to interact with this reality [
39]. Individuals with high environmental beliefs have higher awareness of consequences [
40], and are able to uncover more negative effects of unfriendly corporate behavior [
41]. They are less tolerant of false environmental behaviors within the organization or in their lives [
42], and are more likely to form negative perceptions of the organization [
43]. We hypothesized that employees’ environmental beliefs may exacerbate employees’ reduced organizational fit caused by greenwashing. By examining the mediating effect of perceived person–organization values fit and the moderating effect of environmental beliefs, we can further reveal the conditions that influence the relationship between greenwashing and employees’ environmental performance.
In summary, we attempt to systematically analyze how organizational greenwashing affects environmental performance through perceived person–organization values fit by hypothesizing and validating a mediated model that is moderated, providing three contributions to the study of corporate greenwashing (the theoretical model is shown in
Figure 1). First, we advance the understanding of the individual-level consequences of greenwashing behavior by demonstrating that greenwashing behavior decreases employees’ perceived person–organization values fit and leads to a decrease in employees’ environmental performance [
18], which is a further exploration of existing studies on the negative effects of greenwashing [
20,
22]. Second, unlike existing studies, we contribute to the individual environmental performance literature by introducing greenwashing as a negative organizational behavior and by focusing on the negative effects of organizational contextual factors on employees’ environmental performance, responding to the call of the academic community to expand the exploration of factors that influence employees’ environmental performance [
25]. Finally, driven by P–O fit theory, we demonstrate that the effect of greenwashing on perceived person–organizational fit and environmental performance is influenced by employees’ environmental beliefs, emphasizing the importance of adopting a fit perspective to understand employees’ environmental commitment and revealing the process by which situational factors and employees jointly determine environmental performance.
4. Statistical Analysis and Results
Table 5 shows the correlation coefficients, means, and standard deviations of the main study variables. Corporate greenwashing was only significantly negatively correlated with employees’ perceived person–organization values fit (b = −0.155,
p < 0.05). Conversely, employees’ environmental performance was significantly positively correlated with employees’ perceived person–organization values fit (b = 0.539,
p < 0.01). The results of the correlation analysis were consistent with the theoretical hypotheses and provided the basis for the subsequent analysis.
This study used hierarchical regression analysis to test hypotheses, and the results of the regression analysis are shown in
Table 6. Hypothesis 1 suggests that greenwashing negatively affects employees’ perceived person–organization values fit. According to model 1 and model 2 in
Table 6, it can be seen that greenwashing negatively affects employees’ perceived person–organization values fit (b = −0.147,
p< 0.01). Hypothesis 1 is supported. Hypothesis 2 predicts that perceived person–organization values fit positively affects employees’ environmental performance. As shown in model 5, perceived person–organization values fit is significantly and positively related to environmental performance (b = 0.481,
p < 0.001). Hypothesis 2 is supported. In addition, we tested the direct relationship between greenwashing and employees’ environmental performance, although we did not formulate a relevant hypothesis. Model 6 of
Table 6 shows that the direct relationship between greenwashing and employees’ environmental performance is not significant (b = −0.024,
p = 0.523).
Hypothesis 4 proposes that employees’ environmental beliefs play a moderating role in greenwashing and employees’ perceived person–organization values fit. From model 3 in
Table 6, the interaction between greenwashing and environmental beliefs is significantly negatively related to perceived person–organization values fit (b = −0.212,
p < 0.01). To more visually demonstrate the moderating effect of employees’ environmental beliefs, we classified different levels of environmental beliefs and moderated the effect by using the mean plus or minus one standard deviation mapping. As shown in
Figure 2, the results of the simple slope test indicate that for employees with high environmental beliefs, there is a negative effect of corporate greenwashing on perceived person–organization values fit. Hypothesis 4 is supported.
Further, in order to test Hypothesis 3, we adopted the suggestion of Hayes (2017) and Lv (2023) to test the mediation effect using bootstrapping method, and the test results are shown in
Table 7. It is clear that person–organization values fit has a significant mediating effect on the impact of greenwashing on employees’ environmental performance. The indirect effect is −0.0594 and the 95% confidence interval is [−0.1186, −0.009], and Hypothesis 3 is supported.
Hypothesis 5 predicts that employees’ environmental beliefs amplify the indirect effect of corporate greenwashing affecting employees’ environmental performance through employees’ perceived person–organization values fit. To test this moderated mediating effect, we used Mplus8.3 to obtain interval values for the difference between the moderated mediating effects through Bootstrap 5000 sampling. Results are presented in
Table 8. It shows that the mediating effect of the model under high employees’ environmental beliefs is able to reach a statistically significant level (b = −0.140,
p < 0.05, 95% CI = [−0.204, −0.087], excluding 0), while the mediating effect of perceived person–organization values fit under low levels of environmental beliefs is unable to reach a statistically significant level (b = −0.020,
p < 0.05, 95% CI = [−0.088, 0.038], including 0). We provide a preliminary discussion of this interesting result in the discussion section. The verification results of Hypothesis 4 show that the indirect effect of corporate greenwashing on employees’ environmental performance through perceived person–organization values fit is more significant when employees’ environmental beliefs are at a high level, and there are significant differences in indirect effects of the model at different levels of environmental beliefs (DIFF = −0.120,
p < 0.05, 95% CI = [−0.203, −0.045]. Hypothesis 5 is valid.
5. Discussion
Recently, the drive of sustainability for corporate development has received continuous attention from the academic community. Studies have revealed the negative impact of greenwashing on corporate sustainability [
1,
2,
3], while the negative impact of greenwashing on employees’ work output is also a topic for discussion, as employees’ work performance is an important indicator of corporate sustainability [
22].
The findings of Hypothesis 1, Hypothesis 2, and Hypothesis 3 respond to the call of scholars to expand research on the negative effects of greenwashing on employees [
20]. The analysis revealed that greenwashing negatively affects employees’ environmental performance, and complements extant research in which greenwashing behavior predicts negative employee outcomes such as career satisfaction, organizational pride, affective commitment, and green behavior [
20,
22]. Further, this study shows that greenwashing does not directly affect employees’ environmental performance. The effect of greenwashing on environmental performance needs to be mediated through perceived person–organization values fit, suggesting that the effect of organizational behavior represented by greenwashing on employees’ environmental performance is confounded by personal and contextual factors. This is consistent with the existing studies on environmental performance [
25,
26,
27], emphasizing the role of employee perception in organizational behavior affecting employee environmental performance. The findings of Hypothesis 2 and Hypothesis 4 show that employees’ environmental beliefs reinforce the negative effect of corporate greenwashing on perceived person–organization values fit and environmental performance. Interestingly, only high environmental beliefs reinforces the indirect effect of corporate greenwashing on environmental performance through perceived person–organization values fit. One possible explanation for this result is that, with low environmental performance, employees do not focus on the positive effects of their personal behavior on the environment compared to employees with high environmental performance. Employees with low environmental beliefs tend to ignore the negative effects of enterprises’ non-environmental behaviors, and do not add to their own moral burden as a result of corporate greenwashing. Therefore, it may result in less change in their perception of P–O fit.
In the section below, the theoretical and practical implications of these findings will be discussed, and some limitations and opportunities for future research will be noted.
5.1. Theoretical Implications
First, we reveal the negative impact of corporate greenwashing on employees’ environmental performance, extending the research on the impact of corporate greenwashing on the micro-level within firms. Given the diverse and long-lasting consequences of greenwashing on society [
6,
32,
37], it is logical to anticipate that corporate greenwashing can elicit unfavorable responses from personnel. We provide evidence for the negative impact of corporate greenwashing on employees’ organizational performance through an empirical analysis within the framework of P–O fit theory. Specifically, we present a theoretical model that explains why corporate greenwashing negatively affects employees’ environmental performance. The result not only responds to the call to extend research on the negative impact of greenwashing but also extends research on the factors affecting employees’ environmental performance.
Second, we improved the research on the influence of greenwashing on employees’ environmental performance by proving the mediator effect of perceived person–organization values fit, an employee cognitive factor, in the influence of corporate greenwashing on environmental performance. This is an innovative attempt in the research on the influence mechanism of corporate greenwashing, and reveals the negative impact of corporate greenwashing on employee cognition and expands the exploration of organizational behaviors that influence employees’ environmental performance [
10,
25,
78].
In addition, we have provided a new theoretical framework for the study of corporate greenwashing and P–O fit theory [
35,
53,
56]. The citation of this theory not only explains the process by which corporate greenwashing influences perceived person–organization values fit and clarifies the mechanism of greenwashing affecting employees’ environmental performance, but also identifies the moderating role of employees’ environmental beliefs in this impact process, which provides a theoretical basis for subsequent corporate greenwashing. We highlight the impact of environmental beliefs on workers’ job perceptions and behaviors by addressing this topic and providing a theoretical foundation for future research on employees’ environmental cognition.
5.2. Practical Implications
For organizations that need to increase their environmental competitiveness by means of improving the environmental performance of their employees, our study offers two practical implications of relevance. First, organizations should minimize greenwashing behavior, which this paper shows can lead to a mismatch between employee and organizational values. Organizations can reduce greenwashing by adopting the science of information disclosure and strong environmental information transfer within the organization. On the one hand, a third-party team containing industry experts and user representatives can be hired to audit the information disclosed by the organization and reduce public skepticism about the disclosed information. On the other hand, companies can ensure the transmission of true environmental information through efficient internal communication, such as by using departmental meetings, internal discussions, or leadership–subordinate two-way communication to collect employees’ views on inconsistent environmental information in service implementation or product sales, and respond to them in a timely manner to improve employees’ work motivation and environmental identity.
Second, considering the important role of environmental beliefs in employees’ perception of person–organization values fit, organizations should enhance employees’ environmental beliefs and positive feedback on organizational environmental behavior through continuous investment. Organizations can strengthen employees’ environmental awareness by creating a positive environmental climate. Regular environmental training and community environmental activities should be conducted to enhance employees’ environmental knowledge and concerns, replace safer and environmentally friendly production equipment to reduce environmental hazards and increase environmental safety in the workplace, and post environmental advocacy and examples of environmental protection within the organization in the workplace to enhance employees’ sense of agency. Simultaneously, organizations should encourage employees to take the initiative to implement environmentally friendly behaviors. They should incorporate employees’ environmental opinions and the role they play in departmental planning decisions into incentives as a measurement factor in employee promotions or performance evaluations.
5.3. Limitations and Future Directions
The main research limitations of the current study are as follows: First, although factors that influence employees’ environmental performance include both in-role and extra-role environmental behaviors [
85], this study only focuses on the environmental performance dominated by in-role environmental behavior. In fact, we believe that, compared to in-role environmental behavior, extra-role environmental behavior is also influenced by person–organizational value fit and greenwashing. Follow-up studies should more comprehensively consider the differences in the effects of organizational behavior on employees’ in-role environmental behavior and extra-role environmental behavior to extend the depth of related research.
Secondly, although we collected data across several time points, it was not possible to determine the causal relationships between the variables, and future research could deepen the study through experiments or more rigorous longitudinal research methods.
Thirdly, individual environmental beliefs may vary greatly across countries or cultural values, and the perception of corporate greenwashing behavior varies across cultures and societies. Finally, individual environmental beliefs may differ greatly in different countries or different cultural values, and there are also differences in the cognition of enterprises’ greenwashing behavior in different cultures and societies. The samples of this study were mainly from Chinese enterprises, which limited the universality of the research results. Future studies can improve the universality of research conclusions by collecting data from different countries and cultural backgrounds. Additionally, both traditional and emerging industries currently emphasize development sustainability [
86,
87], and the manifestation of greenwashing behavior may vary among industries. A study of them may further reveal differences in the impact of greenwashing.
Finally, subsequent studies may try to reveal the promotion of greenwashing behavior on employees’ positive behaviors while greenwashing can have a negative impact on employees. Based on trait activation theory, the activation of employee traits requires certain organizational climate cues, and considering the unethical nature of greenwashing, research on its stimulation of employee traits may reveal the positive effects of greenwashing.