2. Materials and Methods
For the development of a sufficient methodological context for supporting the requirements of the paper’s research path, the authors utilized innovative and complex methodologies. The authors focused on gathering big data from the websites of supply chains, in the air forwarding sector, as well as from cryptocurrency wallet apps, to assess their potential connection. To do so, the utilization of specific website and application KPIs was required. Apart from the collection of the referred datasets, the methodological framework’s stages are elaborated on below:
The performance of suitable statistical analysis follows the gathering of the website analytical data and the selection of the appropriate KPIs. Through this stage, the variables that are connected with the necessary KPIs underwent correlation and linear regression analyses. In this way, important coefficients to evaluate the variables’ relationships were produced, which will be later used as inputs for the deployed models.
Moving to the second stage, an exploratory model was developed, aiming to illustrate the macroscale environment of the study’s variables. To do so, the authors opted to use the Fuzzy Cognitive Mapping models, which can effectively represent the macro environment of a firm’s factors and performance relationships [
31]. FCM provides a static representation of the total factors of cryptocurrency wallet applications’ affiliate marketing and air forwarding firms’ website visibility metrics. In this model, the correlation coefficients that will be produced from the Results section will be used as inputs for its deployment. FCM is broadly utilized for various projects, varying from construction problem-solving [
32] to aid businesses’ accounting processes [
33]. More relevant studies analyzed customer satisfaction and behavioral factors, in the broader financial sector, by utilizing fuzzy logic approaches [
34], similar to the FCM context.
In the last stage of the methodological context, the utilization of Hybrid Modeling (HM) processes has prevailed. As per the selected models for the HM deployment, an Agent-Based Model (ABM) and System Dynamic Model (SDM) methodologies were discerned. ABM was chosen due to its ability to simulate agent–people movement through a specified environment, based on basic commands. Liang et al. [
35] reviewed many ABM studies and emphasize the enhancement of knowledge, offered by this methodology, in corporate decision-making, modeling validation, text mining, etc. On the other hand, SDM was selected for its ability to depict complex and dynamic organizational processes [
36]. This methodology offers plenty of insights for business model innovation through computational approaches, by connecting dynamic factors of a business environment.
The benefits of using the referred methodologies to the hybrid simulation development originate from their combined ability to simulate two different types of factors/variables (agents and complex/dynamic processes) in one single model (hybrid). The correlation and regression coefficients will be used as inputs to the united hybrid model, and through its application, all the selected variables will interact with each other. The outputs of the model will be presented in chronological diagrams, where potential connections between them will be investigated. Thus, by simulating the affiliate marketing metrics from cryptocurrency wallet applications (backlinks, referral domains, etc.) and supply chain firms’ website visibility metrics (organic, social, and branded traffic), the authors will be able to discern the factors of cryptocurrency wallet apps that affect supply chain firms’ website visibility.
2.1. Research Hypotheses
The role of affiliate marketing variables has been studied and analyzed, among many firms and applications, for their effect on various marketing metrics. Their implication in the development of firms’ digital marketing efforts and achievement of organizational goals is crucial. In this way, supply chain firms should seek to harvest any affiliate marketing initiatives and emerging technologies’ application to strengthen their visibility and effectiveness. Thus, the authors discern the need to analyze the connection between cryptocurrency wallet applications, as an emerging market trend, and supply chain firms’ visibility. If from these outcomes a strong bond between cryptocurrency applications’ affiliate marketing metrics and supply chain firms’ digital marketing performance arises, then supply chain firms could boost their websites’ visibility process outcomes by collaborating with them for building backlinks and references. Enhanced website visibility could lead to increased customer turnovers and higher customer-to-visitor rates, meaning higher organizational effectiveness. To do so, the authors should first examine whether cryptocurrency wallet applications’ affiliate marketing programs benefit their own website visibility results. To test whether the settled research hypotheses are seen below, the authors opted to evaluate the statistical significance of the developed linear regressions.
To validate or reject the necessary findings of the research and to conclude on the impact of cryptocurrency wallet applications’ affiliate marketing metrics on their digital marketing metrics and those of supply chain firms, the authors list the following hypotheses:
Hypothesis 1 (H1). The affiliate marketing metrics of cryptocurrency wallet applications can affect the number of visitors that enter their website through search engines.
A key feature for cryptocurrency applications is to obtain valuable insights into the efficiency of their performed affiliate marketing campaigns. These insights could shape the decisions regarding their digital marketing performance. Organic website traffic (organic traffic refers to visitors that land on a website through search engines) holds the lion’s share regarding the number of search engine queries [
37]. Thus, it is highlighted as one of the most representative metrics of a firm’s website visibility [
38]. The more organic traffic a website generates, the higher its visibility gets. Therefore, the connection between cryptocurrency wallet applications’ affiliate marketing analytics and their organic traffic is of high interest.
Hypothesis 2 (H2). The more cryptocurrency wallet applications increase their affiliate marketing metrics, the more the number of website pages their visitors open is reduced.
Apart from the impact of affiliate marketing metrics on cryptocurrency wallet applications’ organic traffic, their connection with the average pages that website visitors see is also important. If cryptocurrency applications are able to increase the average number of pages that their visitors see, then their turnover rates could also be enhanced with a potential increase in customer engagement.
Hypothesis 3 (H3). The number of supply chain firms’ brand-engaged website visitors is related to the applied affiliate marketing metrics of cryptocurrency wallet applications.
Next, the interest of the research hypotheses is shifted to the effect that cryptocurrency applications’ affiliate marketing metrics have on supply chain firms’ traffic. Firstly, their impact on the branded traffic (branded traffic concerns the number of website visitors that are familiar with a firm’s brand name) of supply chain firms might indicate a useful analysis for predicting the engagement of their customers to their brand. The enhancement of supply chain firms’ digital marketing performance is strongly related to the amount of their branded traffic.
Hypothesis 4 (H4). The number of visitors from referral sources that land on supply chain firms’ websites is connected with cryptocurrency wallet applications’ affiliate marketing metrics.
Referral traffic (referral traffic sums the number of visitors that enter a website through links on other sources) aims to understand the landing of visitors on a firm’s website that is generated from referral sources. Thus, by understanding that cryptocurrency applications’ affiliate marketing metrics affect the referral traffic of supply chain firms, an optimal strategy could be deployed to increase their traffic. This traffic increase means that firms are able to advertise on cryptocurrency wallet applications’ sites and adjust their generated traffic properly from referral websites.
Hypothesis 5 (H5). There is a positive relationship between cryptocurrency wallet applications’ affiliate marketing metrics and supply chain firms’ traffic generated from social sources.
The final research hypothesis has to do with the effect that cryptocurrency wallet applications’ affiliate marketing metrics have on supply chain firms’ social traffic. Usually, an enhanced affiliate marketing campaign tends to increase the traffic that originates from social sources. That is the reason the authors opted to examine whether the exploitation of cryptocurrency wallet applications’ affiliate marketing programs could benefit supply chain firms’ social traffic.
2.2. Sample and Data Retrieval
Regarding the study sample and the acquired data for analysis, the authors discerned 5 well-established supply chain firms and the 5 most known cryptocurrency wallet applications. The 5 well-established supply chain firms of the air forwarding sector were selected based on their transferred tons of product in 2019 [
39], while the 5 cryptocurrency wallet applications were chosen based on their users’ preferences, cost, etc. [
40]. The 5 supply chain firms that were selected are DHL [
41], Kuehne & Nagel [
42], DB Schenker [
43], DSV [
44], and UPS [
45], while the 5 cryptocurrency wallet applications are Ledger [
46], Trezor [
47], Exodus [
48], Electrum [
49], and MyCellium [
50]. Having selected the websites of interest, the authors proceeded to extract Web Analytic metrics from the above websites, by harvesting the platform-based Decision Support System (DSS) of Semrush [
51], by paying a proper financial amount. Then, the referred data were collected through daily observations of the data metrics that appear in
Table 1. Those data represent a time frame of 180 days of observation and collection, which started from 1 October 2021, until 1 May 2022.
3. Results
In order to perform the necessary statistical elaboration of data and gather the required regression coefficients for the study’s following steps, the authors carried out linear regression models. Prior to that step, the basic descriptive statistics of the referred variables of the study were as shown in
Table 1. Following the descriptive statistics of the dependent and independent variables, the authors also deployed a correlation analysis (Pearson’s correlation coefficient). The correlation coefficients deployed in
Table 2, as well as the regression coefficients, will also be utilized in developing both the exploratory and the simulation model in the later stages of the study. The correlation matrix of
Table 3 was prepared in order to obtain the necessary correlation coefficients (presented in the contents of the correlation matrix) and use them as inputs for the following Fuzzy Cognitive Modeling (FCM) development. FCM utilizes variables’ correlation coefficients to depict the overall connection of an environment’s factors [
31]. Through all the Tables of the statistical analysis, the symbols of * and ** were used to indicate statistical significance at the 95% and 99% levels, accordingly.
Leading to
Table 4 and
Table 5, the authors deployed linear regression models with cryptocurrency wallet applications’ organic traffic analytical metrics and their website users’ visited pages used as dependent variables. The independent variables of the regressions will be cryptocurrency wallet applications’ affiliate marketing metrics. In
Table 4, cryptocurrency wallet applications’ organic traffic regression is not verified overall, with a
p-value = 0.48 > a = 0.05 level of significance, despite the significance of backlinks as an independent variable (
p-value = 0.042 < a = 0.05). On the other hand, in
Table 5, cryptocurrency wallet applications’ pages per visit regression appears to be overall verified, with a
p-value = 0.001 < a = 0.01 and R
2 = 1.00. Each of the independent variables had a significant impact on cryptocurrency wallet applications with
p-values below the 0.05 level of significance. For every 1% of referring domains, backlinks, referral traffic, and external and internal link variation, cryptocurrency wallet applications’ pages per visit varied up to −104.3%, −6.9%, −4%, 6.1%, and −4.3, respectively. Thus, our first research hypothesis was not verified, while our second hypothesis was verified, which means that the affiliate marketing metrics of cryptocurrency wallet applications can affect the number of visitors that enter their website through search engines; the more cryptocurrency wallet applications increase their affiliate marketing metrics, the more the number of website pages that their visitors open reduces.
Furthermore, the authors proceeded to test the impact of cryptocurrency wallet applications’ affiliate marketing metrics on supply chain firms’ website traffic variables. In
Table 6, we can see the linear regression of supply chain firms’ branded traffic with cryptocurrency wallet applications’ affiliate marketing metrics. This regression was overall verified with a
p-value = 0.021 < a = 0.05 level of significance and R
2 = 1.00. From the independent variables, the significant ones are the backlinks and the external and internal links with
p-values < a = 0.05. Every 1% variation in backlinks, external and internal links and supply chain firms’ branded traffic varied up to 68%, −209.7%, and 189%, accordingly. The paper’s third research hypothesis was verified, which means that the number of supply chain firms’ brand-engaged website visitors is related to the applied affiliate marketing metrics of cryptocurrency wallet applications.
Moving to
Table 7, the linear regression of supply chain firms’ referral traffic was verified overall, with a
p-value = 0.000 < a = 0.01 and R
2 = 1.00. All of the cryptocurrency wallet applications’ affiliate marketing metrics were significant with
p-values below the significance level of a = 0.01. When referring domains, backlinks, referral traffic, external links, and internal links rise by 1%, supply chain firms’ referral traffic variates up to −13.1%, −44.9%, −29.4%, 124.9%, and −167.9%, respectively. Hence, the fourth research hypothesis was verified, and the number of visitors from referral sources that land on supply chain firms’ websites is connected with cryptocurrency wallet applications’ affiliate marketing metrics.
Finally, in
Table 8, the linear regression of supply chain firms’ social traffic was also verified overall with a
p-value = 0.000 < a = 0.01 level of significance and R
2 = 1.00. Again, the total of the independent variables was significant with
p-values = 0.000, below the a = 0.01 level of significance. The variation of 1% in referring domains, backlinks, referral traffic, external links, and internal links, causes the supply chain firms’ social traffic to variate by 64.1%, 142.6%, −2.7%, −200.1%, and 217% accordingly. Thus, the research paper’s fifth and final hypothesis was verified, meaning that there is a positive relationship between cryptocurrency wallet applications’ affiliate marketing metrics and supply chain firms’ traffic generated from social sources.
3.1. Exploratory Process
Through the next section of the research, the authors created an exploratory model to depict the context of the study’s selected variables’ relationships. Such a model deployment offers a macro-scale perspective over a selected environment and the intercorrelations of its units that arise from it [
32]. The normality and linearity of the input data were assured to enhance the model’s credibility, already from the results section. Therefore, the input data of the model are the correlations of the data that were developed, as well as the coefficients of the performed linear regressions. The authors depicted the macro-scale framework of cryptocurrency wallet applications’ affiliate marketing and digital marketing performance metrics with the selected variables of supply chain firms’ website traffic.
The performed Fuzzy Cognitive model is able to illustrate the total units of a chosen environment and their unrolled cause-and-effect relationships. The authors selected the deployment of Fuzzy Cognitive Mapping models, via the exploitation of the website platform MentalModeler [
56]. Through this platform, the created model (shown in
Figure 1) presents the stationary effect of the variables’ interaction [
57,
58]. Blue and red arrows can be seen that show the positive and negative correlations of the variables, where their thickness responds to their correlation strength.
FCM modeling offers a chance for depicting the most important variables’ relationships, which presents a model’s macro-environment. Their intercorrelations are discerned through quantitative weights and arrows, that depending on their strength, have increased width. Hence, marketers are capable of presenting the perspective of their firm’s macro-environment and designing their digital marketing strategy based on the relationships that are deployed among the factors.
3.2. Simulation Process
By reaching the section of the simulation analysis, the authors opted to utilize the Hybrid Model (HM) deployment, which includes both Agent-Based Modeling (ABM) and Dynamic Modeling (DM). To develop a consistent and representative deployment, of the examined simulation model, the authors supplied the model with the selected variables’ correlations and regression coefficients [
59]. The hybrid model seeks to simulate the variation of supply chain firms’ website traffic metrics (branded, referral, and social traffic) and cryptocurrency wallet applications’ digital marketing performance metrics (organic traffic, pages per visitor) that originate from cryptocurrency wallet applications affiliate marketing variables (backlinks, referral domains, referral traffic, internal, and external links).
Through the Hybrid Modeling process, the outcomes of this study will focus on the simulation of 10,000 agents that move based on basic commands (or, if, and, etc.), through the model’s statecharts. Cryptocurrency applications and supply chain firms’ website visitors are aligned with the model’s agents, while the dynamic variables are depicted by the model’s flows. The simulation process is set to 180 days, through a one-time snapshot image, and was performed by utilizing the Anylogic software [
60].
Type of Data: To perform the HM simulation, quantitative data originated from linear regression, and correlation coefficients were inserted into the model. Such data refer to numbers that indicate the relationship status among the analysis variables.
Repetition of Data measurement: A one-time snapshot procedure for the dataset was utilized for the illustration of the simulation, so as to gather date–range specific data. In this way, the Hybrid Model is granted real-time data that refer to the analytical metrics, enabling the development of an efficient affiliate marketing strategy.
Therefore, in
Figure 2, the Hybrid Model’s process begins at the statechart of cryptocurrency wallets’ potential visitors. From there the agents move to the branded traffic statechart, based on their connection to the crypto-wallets brand, and proceed to the referral traffic statechart or leave the wallet application following its abandoning rate. At this point, the agents are summed to the next statechart to calculate the variation of cryptocurrency wallets’ organic traffic. In order to assess the impact caused to supply chain firms’ referral, social, as well as branded, traffic, the agents from the cryptocurrency wallet applications move to supply chain firms’ websites from referral or social sources (referral and social traffic statechart), based on their bounce rate and the connection between crypto-wallets organic traffic and supply chain websites’ referral/social traffic. Then, the social and referral traffic’s relationship with supply chain firms’ branded traffic will determine the brand-engaged agents (branded traffic statechart). Through cryptocurrency wallets’ referral traffic statechart, the dynamic variables of cryptocurrency wallet applications’ affiliate marketing variables interact and impact their organic traffic, as well as supply chain firms’ social, referral, and branded traffic, by following the normal distribution. The Java routine deployed for the model is presented in
Table S1 in the Supplementary Materials.
In
Figure 3a,b, the allocation of 10,000 agents is depicted, based on the application of affiliate marketing programs in cryptocurrency wallet apps. Based on Niemann et al.’s [
61] findings, the usage of more than 1000 agents highly promotes the validity of ABM’s outcomes. Following these findings, the authors opted to use 10,000 agents to strengthen the ABM results’ validity. The gray color presents agents that do not interact with any statechart or abandon the website/application. The orange color shows the number of agents that affect the organic traffic of cryptocurrency wallet applications, while the yellow, lime, and green color show the number of agents that supply chain firms’ social, referral, and branded traffic comprise. Branded traffic is the ultimate target to increase, so both social and referral agents are included in its sum. In
Figure 3a, the allocation of the agents prior to the application of affiliate marketing techniques is presented, while in
Figure 3b, the same allocation of agents after the affiliate marketing techniques’ implementation can be seen. It is obvious that the implementation of affiliate marketing techniques of cryptocurrency wallet apps has increased the amount of branded, social, and referral traffic that lands to supply chain firms’ websites, without negatively affecting crypto-wallet apps’ organic traffic.
Furthermore, in
Figure 4, the outcomes of the 360-day simulation of cryptocurrency wallet application affiliate marketing and supply chain firms’ website visibility metrics are discerned. It is noted that the referred affiliate marketing metrics (referral traffic, backlinks, referral domains, external, and internal links) tend to covariate with cryptocurrency wallet applications’ organic traffic and supply chain firms’ referral, social, and branded traffic. More specifically, in the 360 days of simulation, cryptocurrency wallet apps’ organic traffic is seen to decrease with the rise of the total of their affiliate marketing metrics, while supply chain firms’ branded traffic increases. Meanwhile, supply chain firms’ social and referral traffic decreases slightly, highlighting the fact that their marketers could harvest each metric individually to increase specific digital marketing performance indicators (e.g., branded traffic, etc.).
4. Discussion
This part of the study aims to gather the main results of the research and provide accurate insights in terms of its scope. The authors aimed to analyze the effect of cryptocurrency applications’ affiliate marketing metrics on supply chain firms’ website visibility. To do so, web analytic metrics, such as the number of backlinks, referral domains, organic, branded, referral, and social traffic, etc., were harvested. From the collected data, linear regression models were produced, and exploratory (FCM) and simulation (HM) models were deployed to provide further insights for the paper’s research.
As affiliate marketing variables, the web analytic metrics of backlinks, referral domains, referral traffic, and external and internal links were used, and for the websites’ visibility metrics, those of referral, social, and branded traffic metrics were utilized. These metrics have been found to be closely related to organizations’ sustainability metrics [
23,
24,
25]. The impact of cryptocurrency wallet applications’ affiliate marketing strategies is being assessed based on their digital marketing performance (expressed from the organic traffic metric and pages per visit), as well as on supply chain firms’ website visibility (expressed from the referral, social, and branded traffic metric).
From the regression models that were produced, almost all of them were verified overall. More specifically, cryptocurrency wallet applications’ organic traffic was not impacted significantly by affiliate marketing metrics, while the average pages per visit was affected significantly. Supply chain firms’ referral, social, and branded traffic regressions were all verified, with significant variations caused by cryptocurrency wallet apps’ affiliate marketing strategies.
Regarding the rejection of the paper’s first research hypothesis (H1), a few comments should be made. The hypothesis tests the effect of cryptocurrency wallet applications’ affiliate marketing metrics on the number of visitors that enter their websites through search engines. Such a hypothesis rejection indicates that by applying more affiliate marketing metrics, cryptocurrency wallet organizations cannot enhance their organic traffic metric. In their quest for increased visitors from search engines, cryptocurrency wallet organizations should not focus on their affiliate marketing strategy because it seems to be irrelevant to their aim to increase the application’s visibility through organic traffic. Nevertheless, only one metric of their affiliate marketing factors seems capable of affecting their organic traffic variable. This concerns the number of backlinks the application has deployed to other websites. It has been observed that, by building more backlinks with other domains, cryptocurrency wallet organizations tend to reduce their organic traffic metric, which is ultimately not a favorable decision.
Furthermore, cryptocurrency wallet applications’ organic traffic is decreased with the rise of their backlink number, while their pages per visit metric is decreased by the total of the affiliate marketing metrics. Considering supply chain firms’ branded traffic and social traffic, their values increase as cryptocurrency wallet applications’ affiliate marketing metrics increase, while at the same time, their referral traffic decreases. More precise predictions of cryptocurrency wallet applications and supply chain firms’ sustainability process metrics could be performed by individually examining each of the affiliate marketing metrics’ impact.
The deployed Hybrid Modeling process resulted in outcomes similar to the linear regressions. Cryptocurrency wallet applications’ organic traffic seems to get decreased values when their affiliate marketing analytics increase in numbers. From the increase in cryptocurrency wallet applications’ affiliate marketing analytics, supply chain firms branded and social traffic are increased, with their referral traffic being decreased. These metrics give a good picture of supply chain firms’ website visibility results. Thus, the fact that cryptocurrency wallet applications’ affiliate marketing analytics affect supply chain firms’ website visibility, supply chain firms’ marketers should take advantage of it and deploy suitable strategies.
Although present studies conducted on cryptocurrencies focus on their characteristics and implications in digital technologies, based on their connection with tax and accounting treatment, other researchers highlight the need for improved cryptocurrency monitoring and evaluations in an accounting context [
62]. Our research did not stand on the potential risks that are connected with cryptocurrency usage, but instead, emphasized the benefits of air forwarding firms’ website visibility, through the deployment of affiliate marketing campaigns with cryptocurrency wallet organizations. Furthermore, following Pejić Bach et al.’s [
63] study, for supply chain firms to achieve higher levels of organizational performance and adapt to customers’ changing demands, their agility and innovativeness should be improved. To this point, our research shows an innovative way to enhance supply chain firms’ performance, by deploying affiliate marketing campaigns with cryptocurrency wallet organizations, so as to improve the efficacy of the firms with respect to changing consumer needs.
5. Conclusions
5.1. Theoretical and Practical Implications
Coming from the Discussion section, the authors aimed to clarify that the theoretical implications of the study indicate a connection between cryptocurrency applications’ affiliate marketing metrics and their digital marketing performance, as well as supply chain firms’ website visibility enhancement. Regarding cryptocurrency wallet affiliate marketing metrics, increased organic traffic occurs when the total of affiliate marketing metrics decreases. Moreover, supply chain firms’ website visibility increases with the decrease in cryptocurrency wallet applications’ affiliate marketing analytics, positively affecting their website visibility outcomes. These findings highlight the importance of cryptocurrency wallet applications as potential places for air forwarding firms to advertise their services. To extract such results, the authors used a total of 10,000 agents in the simulation process to estimate the overall website visibility of supply chain firms in the air forwarding sector, combined with dynamic systems to represent the variation in affiliate marketing and website performance KPIs. Thus, from the deployed affiliate marketing bonds with these organizations, air forwarders could see an increase in the visibility of their website, based on the solid scientifical foundations provided by ABM [Liang et al. [
35] and SDM [
36].
The present study’s outcomes, which assess the impact of cryptocurrency applications’ affiliate marketing processes, provide further insights into the existing literature. More specifically, the study’s results are aligned with the study of Raman et al. [
26], where big data innovations, in conjunction with supply chain management, supplier evaluation, analytics, data storage, IoT, and information technology, are a critical component in improving website efficiency and offering financial benefits, visitors’ gratification, and genuine visibility [
26]. The basis of this investigation lies in the observation that the primary search engine has begun to assess various informative websites quite strictly [
64]. Supply chain firms should utilize costless affiliate marketing initiatives of blockchain applications, such as cryptocurrency wallets, in their aim to enhance their sustainability processes and results and effectiveness. Gao et al. [
65] highlight that information originating from websites and applications could be used in favor of supply chain firms to boost their organizational results. For increased operational and digital marketing performance, supply chain firms could improve information exchange and collaboration processes, such as blockchain applications, between other organizations [
66].
Affiliate marketing provides several firms with a reasonably priced option for internet marketing strategies. Via membership and affiliate programs, the company may reach out to visitors and potential customers that would otherwise be impossible to reach using standard marketing tactics or would require a substantial investment [
67]. Patrick & Hee [
68] discerned a gap in the assessment of affiliate marketing programs and focused on the context of SMEs, offering an evaluation of innovative affiliate marketing technological models. On the same track, Tumwesigye & Nkansah-Asamoah [
69] suggested the need for firms to cooperate with specific key partners to promote their services through affiliate marketing initiatives and the usage of modem technologies, as well as to improve their website visibility results.
The practical implications that arose from the present study’s results indicate that the role of supply chain firms’ marketers and marketing strategists is highly important. Our research proposes a novel methodology to indicate potential organizations for deploying affiliate marketing programs, through collaboration, which is based on blockchain technology, in order to improve the website visibility of supply chain firms. On the same page, Ahmed et al. [
70] addressed the benefits and challenges connected with innovative technologies’ adoption (IoT) for supply chain firms, while Iftikhar et al. [
71] highlighted the fruitful paths for practical advantages for supply chain firms through the adoption of big data analytics. Moreover, our results state that multiple benefits for customer satisfaction, organizational flexibility, and sustainability could emerge for supply chain firms from the utilization of website analytical data, such as affiliate marketing and generally digital marketing metrics, and their evaluation of strategies [
72]. At the same time, improved customer satisfaction, flexibility, and sustainability of supply chain firms, through the capitalization of big data analytics, enhances levels of organizational performance [
73] and supply chain operations’ efficacy [
74].
Overall, our research highlights the fact that supply chain firms’ marketers should collaborate with emerging cryptocurrency applications to promote their own products and services. The proposed methodological context could boost the entrepreneurship of supply chain firms. This could be achieved by analyzing what specific cryptocurrency applications ‘affiliate marketing analytics affect their website metrics, and to what extent, so as to draw up a more precise strategy. Such a strategy, for example, could be based on increased supply chain website’s referral domain and backlink deployment over cryptocurrency wallet applications. This would lead to improved supply chain firms’ branded and social traffic results. Supply chain firms’ efficiency and digital marketing efficiency would then be enhanced through the improved website visibility results. Cryptocurrency wallet applications’ pages per visit would then be decreased, meaning that their marketers should focus on placing ads and product/service promotions on the main pages of their website/app.
5.2. Limitations
It is worth mentioning the limitations that are connected with the execution of the paper’s research. These are mainly concentrated on the data range and firms’ selection of the sample and KPIs. The authors evaluated the impact of five affiliate marketing campaign variables, based on improving air forwarders’ website visibility. Although these variables of affiliate marketing campaigns appear to be very effective in enhancing website visibility and digital marketing efficacy [
75], the effect of other affiliate marketing metrics could also be assessed (e.g., conversion rates, type of active affiliates, etc.). The capitalization of such metrics could widen the context of cryptocurrency wallet organizations’ affiliate marketing metrics and provide supply chain firms, in the air forwarding sector, with more insights for settling the correct KPIs for observation of their website visibility performance.
To this point, the authors would like to point out the fact that although there is a strong relationship observed between users of cryptocurrency wallet applications and the services of air forwarding firms, no far-reaching generalizations can be made. This is due to the limited knowledge of the permanent nature of those relationships. The referred findings were based on a specific time period (from 1 October 2021 to 1 May 2022), and therefore, for the extraction of a generalized pattern, further research should be performed.
5.3. Future Work
The results that originated from analyzing cryptocurrency applications’ affiliate marketing processes indicate the need for increased application of digital marketing techniques to decentralized (DeFi) and centralized finance (CeFi). A more concise overall marketing strategy for the firms’ promotion and sustainability could arise. Thus, the tools of affiliate marketing could be more efficient and provide further intel regarding the factors that affect supply chain firms, as well as cryptocurrency applications’ digital marketing performance and sustainability.
More precisely, future research from the authors could be focused on the capitalization of other digital marketing tools, such as video marketing strategies, etc., for supply chain firms in various sectors. Due to the fact that the present paper analyzed only a specific application of the cryptocurrency context, the wallet apps, a broader assessment of the plethora of cryptocurrency applications could provide more insights. The referred applications, such cryptocurrency cards, exchange platforms, etc., could be assessed towards their effect on the digital marketing performance of supply chain firms, in various sectors. Despite this being a study that solely focused on specific cryptocurrency applications (wallets) and supply chain firms (air forwarders), the examination of the selected affiliate marketing KPIs could be expanded to the evaluation of other organizations for potential collaborations for supply chain firms.