1. Introduction
The buying process is one of the main focuses of research in marketing, as it is of great interest to businesses, governments, and scientists. It is a dynamic, complex, and specific process that depends on multiple factors. One of the current social trends is the pursuit of a sustainable world [
1]. This is something that has a direct impact on human consumption, and instigates questions for both companies and individuals about the direct and indirect effects of the production generated by the demand for goods and services [
2].
As a consequence, research into green marketing has gained relevance in the past decade [
3]. It encompasses various topics including ecologism, sustainability, pollution, and social impact. One interesting issue is the study of the purchasing process for products that are called “green”, meaning that they meet green criteria, whether through their raw materials, their manufacturing process, or their distribution process [
4]. Consequently, marketing research has analysed the process of green marketing to understand precisely which factors lead a person to prefer or demand a green product.
Green consumption is related to ecological attitude, which is guided by a care for the environment and a wish to make the necessary effort to repair the environmental damage that has occurred [
5]. According to various studies, ecological attitude is influenced by emotions such as fear, anger, and restlessness stimulated by an awareness of environmental issues, as well as other core values, the willingness to take action to address environmental problems, and ideas about the boundaries of personal responsibility for the benefit of the environment [
6].
A positive ecological attitude leads to the individual being interested in seeking and acquiring knowledge and information about ecological products and events, and certainly in participating in activities that provide protection to the environment. Such an individual can take preventive and protective actions to protect nature and address environmental problems, and integrate this behaviour into their everyday life [
7].
The new consumer trends show that consumers are becoming increasingly demanding of brands in relation to their impact on the environment and global sustainability. Companies that focus on offering green products have high possibilities of growth in the market, but green products present problems such as simple eco-labelling, falsehood in information, and poor manufacturing and marketing practices [
8]. Even though brands are becoming more involved with the Sustainable Development Goals (SDGs), recent studies indicate that just over 60% of them link some of their involvement to a false belief in sustainability, known as “greenwashing” [
8]. This leads to consumers feeling confused about the actual responsibility of brands towards the SDGs [
9].
Numerous studies have scrutinized green products, analysing various elements such as health concerns, green lifestyle, environmental protection, social norms, and beliefs, and proposing that these play a significant role in the purchase of green products [
10]. However, there are few studies that integrate the majority of the variables that have so far been tested.
This research seeks specific answers to the following question: What are the factors that influence the purchase of green products? To find these answers, the following general objectives are proposed:
To determine, based on previous empirical studies, the essential variables that the affect purchasing behaviour for green products.
To examine the cause-and-effect relationships between the variables that drive the purchasing behaviour for green products.
This study is explanatory in nature, as its objective is to specify the important characteristics of a particular phenomenon, and, in turn, to associate the variables with a predictable pattern for a population in order to explain why this phenomenon occurs [
11]. Therefore, first, hypotheses will be proposed based on previous empirical studies found from a structured literature review. Subsequently, an empirical model of the cause–effect hypothesis relationships will be formed, and then a measurement scale will be adapted using a quantitative approach that allows the results to be generalized, gives control over the phenomena, and provides an analysis based on counts and magnitudes through psychographic scales that allow for complex phenomena to be measured [
12]. For the data analysis, the method of structural equations will be used; this is recommended for analysing causal relationships between variables and thus verifying the relationships in a model. An analysis of the reliability and effectiveness of the measurement model and of the cause–effect relationships between the independent variables and the dependent ones will be carried out to validate the hypotheses [
13], with the purpose of generating results and conclusions.
2. Framework and Hypotheses
A thorough literature review was conducted with the aim of constructing a comprehensive model for the variables explaining green buying behaviour. For this purpose, a search equation was formulated in the primary scientific databases, Scopus and Web of Science, containing the keywords “green”, “consumption”, and “attitude”. Subsequently, four filters were applied to the results, as detailed in
Table 1.
The hypotheses and the empirical model to be analysed are presented below, and the results of the data collection and statistical analysis are then reported.
The literature review enables us to conclude that, in the first place, the classical theories of behaviour have been the starting point for the analysis of ecological purchasing behaviour, with several studies having utilized the theory of reasoned action [
14] or the theory of planned behaviour [
15,
16]. The latter best predicts human behaviour by demonstrating that an individual acts based on the result of rational choice triggered by intention, under the influence of attitude or an evaluation of previous behaviour, the subjective norms that generate social influence from the environment, and perceived behavioural control, which refers to the individual’s ability to perform the behaviour. Other theories, such as the theory of consumer values and the theory of innovation adoption, have been integrated to explain the purchase of green products in a more complex manner [
17].
The theory of planned behaviour is the most popular theory for the central model of analysis [
2,
18,
19,
20,
21,
22,
23,
24,
25]. Studies applying this theory show that the purchase of green products is driven by the individual’s ecological attitude [
2,
20], which is similar to perceived behavioural control, and they add other important factors such as environmental ethical awareness and subjective norms related to the new environmental social consciousness. This is reinforced by the analysis of other behavioural theories such as the theory of organismic integration and the value–belief–norm theory [
26], which demonstrates that the influence of peers, the perception of environmental responsibility, and matters related to the environment, translated into self-identity or green attitude, influence the purchase of green products [
22,
27].
Personality traits such as altruism and collectivism influence an individual in the purchase or consumption of green products and services [
28]. Decision-making is also linked, in other studies, to the theory of reasoned behaviour, which can also explain the purchase of green products [
29,
30]. Religion even comes to influence care for the environment through its values and, consequently, influences the intention to purchase green products [
31].
H1. A personality profile oriented towards a collectivist personality is associated with a negative attitude towards non-green product consumption.
H2a. An altruistic personality profile is associated with a negative attitude towards non-green product consumption.
H2b. An altruistic personality profile influences environmental awareness.
The post-pandemic (COVID-19) context has also been assessed, with analyses of social concerns regarding future pandemics and their impact on consumption [
27,
32]. As regards the purchase of green products, the results have shown that, besides individual variables such as ecological attitude, new concerns about health also increase the intention to buy green products [
21,
32,
33].
H3a. Environmental commitment is associated with a negative attitude towards non-green product consumption.
H3b. Environmental commitment is associated with a positive attitude towards consuming green products.
There has been perceived social pressure, and a newly found perceived autonomy in the context of a new life, due to COVID-19 [
32]. Some studies have shown that an awareness of care for the environment among communities is significantly influencing the choice of green brands [
22,
23]. This includes the entire purchase decision process, information searches, and purchase intention [
21,
23,
26].
H4a. The subjective norm for consuming green products influences the green product search time.
H4b. The subjective norm for consuming green products influences the intention to purchase green products.
Environmental ethics and beliefs significantly affect the intention to use environmentally friendly products [
32,
33]. In this line of research, it has also been found that information about products that are not green versus those that are green generates a preference in the consumer for green ones [
34].
H5a. A negative attitude towards polluting products is associated with a positive attitude towards consuming green products.
H5b. A negative attitude towards polluting products influences the intention to purchase green products.
Previous studies have shown that prior attitudes towards green consumption lead to the purchase of green products [
2,
26,
32,
33,
35].
H6. The attitude towards consuming a green product influences the perceived behaviour control in relation to the purchase of green products.
On the other hand, consumers prefer to search for products with high quality standards, including products that do not pollute and that are environmentally friendly, even if this means paying a higher price [
23]. The consumer of a green product will tend to seek detailed information about the product’s characteristics, place of origin, ingredients, environmental quality seals, and social or other green accreditations, will compare products, and will extensively research the green impact of these products [
36].
H7a. Green product search time is associated with a positive attitude towards consuming green products.
H7b. Green product search time influences the intention to purchase green products.
Various studies that develop the theory of planned behaviour have validated the effect of perceived behaviour control on the intention to purchase and the actual purchase of green products [
2,
18,
19,
20,
21,
22,
23,
24,
25]:
H8a. Perceived behaviour control influences the intention to purchase green products.
H8b. Perceived behaviour control influences the purchase of green products.
Some studies have found that perceived greenwashing in relation to products negatively affects the intention to purchase green products [
9]:
H9a. The perception of greenwashing negatively influences the intention to purchase green products.
H9b. The perception of greenwashing negatively influences the purchase of green products.
To complete the model by taking a classic relationship from the behavioural purchase models, the hypothesis that purchase intention for green products is a predictor of their purchase will be tested [
37]:
H10. Intention to purchase green products influences the purchase of green products.
All the hypotheses are summarised in
Figure 1.
Finally, some studies have examined whether there are differences between cultures regarding green purchasing and have uncovered discrepancies and variations but have been unable to make a conclusive determination of the impact of a country’s culture [
38]. However, some findings indicate cultural differences [
39]. On the other hand, socio-economic status has an effect on green consumption, with the middle and upper classes showing a greater intention to purchase than the lower classes [
40].
With regard to age, it has been found that there are differences among age groups in terms of various factors relating to green consumption, with younger individuals being the most inclined to purchase these products [
23,
41]. Regarding differences between men and women in the consumption of green products, it has been found that women are more inclined to choose or to be influenced by green products and brands [
42].
Since the moderating effect of demographic groups has not yet been thoroughly explored, no hypotheses are raised about the effect of these on the purchase of green products, but control analyses are applied which are presented in the
Section 4.
5. Discussion
Hypothesis H1 was supported (β = 0.335 *), which reinforces previous studies that found that a collectivist personality is associated with a negative attitude towards the consumption of non-green products [
19,
49]. This result reinforces the personality approach towards green product buyers. Specifically, those with collectivist profiles seek the common good and the planet’s well-being, which is closely related to the new social trends of environmental awareness that are seen in individuals with this personality trait [
19,
49].
Hypothesis H2a (β = 0.046) was not validated: an altruistic personality profile is not associated with a negative attitude towards the consumption of non-green products. While this result is not what was expected, given that an altruistic person considers the common good and, therefore, the ecosystem, hypothesis H2b (β = 0.410 *) was validated, specifically demonstrating that the altruistic personality profile influences environmental awareness [
10,
19,
22,
49].
In accordance with previous findings [
27,
32], hypothesis H3a (β = 0.313 *) was validated, confirming that environmental commitment is associated with a negative attitude to non-green product consumption, and H3b (β = 0.123 *) was also validated, meaning that environmental commitment is associated with a positive attitude towards consuming green products. This demonstrates that customers with a higher environmental commitment are more likely to choose green products over environmentally harmful ones [
27,
32].
Hypothesis H4a was also confirmed (β = 0.462 *): the subjective norm for consuming a green product influences the green product search time. Hypothesis H4b, which posits that the subjective norm for consuming a green product influences the intention to purchase green products, was also validated (β = 0.317). These validations support previous studies [
21,
23,
26] on how social and cultural pressure is growing regarding the search for and purchase of green products.
With regard to hypothesis H5a (β = 0.162 *), it was shown that a negative attitude towards polluting products is associated with a positive attitude towards consuming green products, and H5b (β = 0.153 *) was also validated—a negative attitude towards polluting products influences the intention to purchase green products [
34]. This result is of great importance, given that consumers are comparing products, discarding those they consider harmful and polluting.
Hypothesis H6 (β = 0.343 *) was validated, indicating that the attitude towards consuming a green product influences the perceived behaviour control in relation to purchasing green products, suggesting that a more positive attitude towards green products leads to greater customer mastery of the purchasing process [
2,
26,
32,
33,
35].
Hypothesis H7a (β = 0.296 *), which proposed that green product search time is associated with a positive attitude towards consuming green products, was supported. So too was hypothesis H7b (β = 0.398 *), which suggested that green product search time influences the intention to purchase green products. This result demonstrates the current trend of exhaustively evaluating product information, especially regarding its manufacturing, production, and environmental impact [
8].
The two hypotheses about perceived behavioural control were both validated, confirming that, the more experience individuals have with respect to green products, the more positive their attitude will be and the more purchases they will make [
2,
26,
32,
33,
35]. H8a (β = 0.154 *) proposed that perceived behaviour control influences the intention to purchase green products, and H8b (β = 0.290 *) that perceived behaviour control influences the purchase of green products, reinforcing the idea that the individual is the one who has control in decision-making and in the purchase of green products [
2,
18,
19,
20,
21,
22,
23,
24,
25].
Hypothesis H9a (β = −0.063 *), which posits that the perception of greenwashing negatively influences the intention to purchase green products, and H9b (β = −0.085 *), which posits that the perception of greenwashing negatively influences the purchase of green products, were validated with respect to the negative attitude towards green products when the customer perceives its green attributes to be false [
9,
44].
Finally, hypothesis H10 (β = 0.445 *), according to which the intention to purchase green products influences the purchase of green products, was supported, demonstrating that attitude is a great predictor of the purchase of green products [
2,
26,
32,
33,
35].
6. Conclusions
The objectives of this study were as follows: (1) to determine, based on previous empirical studies, the essential variables that affect the purchasing behaviour for green products, and (2) to examine the cause-and-effect relationships between the variables that drive the purchasing behaviour for green products.
The results of this study enabled the exploration of an empirical model that integrates different theories that—until now—have been examined separately, to understand the consumption of products referred to as “green”.
The contributions of this study in the research field of green product consumption first reinforce the value–belief–norm theory regarding the way in which both consumer personality traits, such as environmental consciousness, altruistic personality, and collectivist tendencies, and a positive attitude towards green products, linked to social influence, influence the purchase of green products. With regard to the search for information about green products, our study confirms that consumers are concerned with seeking detailed information about green products in terms of ingredients, production, packaging, and the environmental impact of product use and disposal, and this information influences whether or not they are motivated to make a purchase.
The findings also confirm that the theory of planned behaviour is applicable to the process of purchasing green products, as this study shows that, in addition to the individual and environmental factors, perceived behaviour control is a driver of green product purchases.
Regarding cultural differences, gender, and other demographic characteristics, no differences were observed in this study, demonstrating that it is not possible to conclude that there are significant distinctions, and also that the purchase of green products is possibly a global trend.
Connected to the above, this study found that, if a consumer believes that a green product exhibits greenwashing, they will be discouraged from making a purchase. This finding underscores the importance for brands to properly manage their green products, always striving to meet green standards throughout the value chain.
This study has important practical and managerial implications for producers and traders. Selling a green product offers a range of significant benefits for a brand. First, this study has revealed that adopting a green approach can solidify the brand’s leading position in its market. Additionally, the brand can leverage eco-conscious values and standards to attract consumers who value environmental awareness. Perceived behaviour control plays a pivotal role for green product buyers, providing companies with an opportunity to engage in information campaigns and co-creation in green product innovation.
Last but not least, the research highlights that consumers are sensitive to the authenticity of green products. If they perceive that a producer is engaging in “greenwashing”, that is, promoting its products as more environmentally friendly than they truly are, this can deter them from making a purchase. This underscores the importance of brands properly managing their green products and adhering to environmental standards throughout the value chain. In summary, adopting and promoting green products can not only enhance a brand’s image but also attract a diverse group of environmentally conscious consumers concerned with authenticity, potentially leading to increased sales and customer loyalty.
The key limitation of this research is that, despite the adoption of various variables from the literature review, not all the variables were included in the model. For instance, some personality variables were omitted. Second, this study considered green purchasing in general, rather than focusing on a specific green product or brand. Therefore, it is suggested that the model should be tested for a specific product to verify whether the same results are found as in this study.
Future studies should investigate the green product field, as this is expected to continue evolving rapidly. As a result, it is essential to keep studying the behavioural changes in consumers and in the products themselves that are labelled as “green”. New variables, such as digital ones, should be added to these models [
50,
51]. Finally, the mediating effect of the variables that have the most weight within the behavioural purchase models that are adjusted to green products must be analysed in detail [
52,
53,
54,
55].